Back

Manly Honda - Service Center

Santa Rosa, CA

4.6
7,542 Reviews

7,542 Reviews of Manly Honda - Service Center

Sort by
June 30, 2016

Good Experience, Waited to Long Thank you for the excellent job regarding my visit yesterday. The only comment I have is the wait time to check in. I had a 2:00 pm appointment and More

by wendylanghals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hirbin (Irving) CEBALLOS
June 30, 2016

Car won't start E did not have an assigned time for my appointment as I had called ahead to let the Service Department know I was having my car towed in. Once I did More

by DONNA_STARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2016

First service on new Honda Great service, comfortable waiting area, and shuttle to anyplace you need to go in Santa Rosa. My car was done faster then expected. More

by KGIANNINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Stice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Kralka, Chris Navarro, Santiago Pizano, Brian Chock, Madelene Johnson, Hasan Ghadiri, Janell Brown, Milan Kangrga
June 30, 2016

Very professional. The people at the service department at Manly are courteous, thorough, and professional. My car was checked, I was contacted about repairs, and the s More

by INVISIBLE.MAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Navarro
June 29, 2016

Always Great Service Everyone at Manly is so helpful and friendly. Dave Ashby was fantastic to work with, everything done perfectly, will definitely recommend Manly as th More

by rmccorry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Manly Honda responded

Thank you so much for taking the time to provide feedback on your recent visit. I will provide Dave and my staff with your feedback. I hope to meet you on your next service visit. Have a safe and happy Holiday weekend. Luke Ammann Service Manager

June 29, 2016

First time visit, not impressed! I left really irritated. I had sap on my car from the previous day. I asked if it could be washed they told me no. I thought ok no big deal I'll spot More

by CYEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jess Prestidge
June 29, 2016

very detailed info and lots of infor provided to me I am very happy when I take my car to Honda. I trust the service provided and I really appreciate being able to text a service person for an update. T More

by cassidyanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess Prestidge, Janell Brown
Jun 29, 2016 -

Manly Honda responded

Thank you for the great feedback. We love our new texting program. We have found that it has increased our communication 75% over phone calls. Your feedback helps me provide up to date results to their performance. I will share with my service staff your review, and I hope to meet you on your next service visit. Have a great Holiday Weekend! Luke Ammann Service Manager

June 29, 2016

Awesome customer service, super mechanics! I've always enjoyed the service at Manley Honda the staff is kind and funny too! Humor always lends well in the customer service arena, they're pretty More

by DSCHISLER
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
June 28, 2016

5000 mile service Manly Honda did a great job with my car. They changed the oil, rotated tires, and checked many other items. During the service, they even texted me to More

by LSTANTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Prestidge
Jun 29, 2016 -

Manly Honda responded

Thank you for the great feedback. We also love our new texting system. Keeping you up to date on your vehicles progress is key to customer satisfaction. I will provide my staff with your feedback. I hope to meet you on your next service visit. Have a Happy and Safe Holiday Weekend. Feel free to contact me with any concerns. Luke Ammann Service Manager 707-535-1136

June 27, 2016

Came in to service a vehicle and left with a brand new car. It was a shockingly easy transaction. It was an unplanned circumstance but I am quite happy and relieved that it all worked out for me. More

by RACHELKOGAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lumibao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Brito Arreguin
...
708
...