Manly Honda - Service Center

Great experience I was impressed when I arrived at Honda. I was taken care of immediately by friendly nine people. They vacuumed my car, which it needed badly. Te I was impressed when I arrived at Honda. I was taken care of immediately by friendly nine people. They vacuumed my car, which it needed badly. Ted was very friendly and took good care of me. More

Very courteous and professional service So nice to be treated courteously and get such prompt and professional service. Easily the best experience I've ever had in an automobile service cent So nice to be treated courteously and get such prompt and professional service. Easily the best experience I've ever had in an automobile service center. More

Great The staff is always nice and professional and keep me updated as to what to expect in the future and my car was ready in a timely manner The staff is always nice and professional and keep me updated as to what to expect in the future and my car was ready in a timely manner More

Very prompt and courteous service I always have the same feeling of being served very well when I visit Manly Honda. The service folk are always courteous and the work is performed qui I always have the same feeling of being served very well when I visit Manly Honda. The service folk are always courteous and the work is performed quickly and at reasonable cost. Best dealership I've ever used. More

Recent Service Your service department provided excellent customer interface and the work was done quickly and promptly. My only suggestion would be for you to have Your service department provided excellent customer interface and the work was done quickly and promptly. My only suggestion would be for you to have more frequent shuttle services, maybe every 30 minutes instead of once an hour. Thank you. More

Efficient and courteous. From the moment I drove into the service center I was greeted, directed to assistance, dealt with promptly and courteously from the service center to From the moment I drove into the service center I was greeted, directed to assistance, dealt with promptly and courteously from the service center to sales. More

Extremely favorable. I have a 2005 Honda Pilot with approximately 103,000. The car had developed a shimmy and it was time for a big maintenance job. After going back and I have a 2005 Honda Pilot with approximately 103,000. The car had developed a shimmy and it was time for a big maintenance job. After going back and forth on getting the maintenance done or getting a new car, we decided to get the big costly maintenance job. I had an estimate from a couple local mechanics and from Manly. The service person said they could give me a senior discount and try to match the other quotes which were just a little lower. We opted for Manly and are so glad we did. The Pilot runs like new again, and Bill Robertson was great. They matched the price, gave me a loaner car and did a beautiful job. It has been a great car and Manly has always done a super job. Going forward I will go back to Manly exclusively in spite of the long drive to Santa Rosa. More

Lost my trust I purchased my Honda Pilot from Manly Honda in 2005 and have been bringing it into Manly Honda, religiously, for the past 11 years. Recently, I went I purchased my Honda Pilot from Manly Honda in 2005 and have been bringing it into Manly Honda, religiously, for the past 11 years. Recently, I went in for a routine oil change and tire rotation. First, I was surprised to learn that I would be charged for rotating the tires. I bought 4 new tires from Manly just last year, (after I received a call, during my oil change visit, saying I needed them) and was expecting a complimentary tire rotation. When I purchased tires from other facilities, that has always been the case. I wasn't upset, just disappointed. However recently after dropping off my Pilot for it's routine oil change, I received a call saying that I needed approximately $1,100.00 in repairs or services. Normally, I would accept Manly's service department recommendations and authorize the necessary services. This time, I declined to have extra recommended services. I decided to get a second opinion, and learned that only one, of the four services, the Manly service tech said my car needed, was necessary. And the fee for that repair was almost half of what Manly wanted to charge me for the same repair. ($300.00 vs. $545.00) Needless to say, I no long trust Manly Honda to be honest about the repairs I need and will not be returning there for any service. I am now questioning how many of the other "calls" I received during routine oil changes, saying I needed additional repairs...I really needed. More

Fast, efficient service experience! I had an 8:30 appointment, was on my shuttle home by 9:00, was picked up at home by the shuttle at 11:30, picked up my car and was home by 12:00! I c I had an 8:30 appointment, was on my shuttle home by 9:00, was picked up at home by the shuttle at 11:30, picked up my car and was home by 12:00! I call this fast and efficient service, not to mention that everyone that I encountered was so friendly and professional. More

Consistently Pleased I purchased my formerly owned Honda CRV from Manly about 7 years ago and have been returning for service and repairs. I have never had a less-than-ex I purchased my formerly owned Honda CRV from Manly about 7 years ago and have been returning for service and repairs. I have never had a less-than-exceptional experience. More