Manly Honda - Service Center

Recent service to address recall notice I recently took my Honda Accord to manly Honda to fulfill a recall on airbag inflators. and to update software. Although I was prepared to leave my I recently took my Honda Accord to manly Honda to fulfill a recall on airbag inflators. and to update software. Although I was prepared to leave my car all day, Manly Honda had completed the work in less than three hours and I picked up my car before noon. All this happened seamlessly and with courteously from the staff at Manly Honda. I am a very satisfied customer. More

the best and quality customer service the first time i went there is for an oil change. i never had a change oil at a dealership because it was expensive but because i got a coupon so i br the first time i went there is for an oil change. i never had a change oil at a dealership because it was expensive but because i got a coupon so i brought it there. it took an hour to finish but good thing they had a play area for my son so i didn't notice the time. i wish it would be bigger so that more kids can play. all of the personnel were nice and you'll know that they treat you with respect unlike the ones at hansel honda petaluma! we bought our hrv there at hansel petaluma and they told us that it was brand bew but it already had 50 miles on it with a downpayment of 4k and a credit score of 750+. we are first time buyer that time so there it goes. at least we learned from that! I never wanna go back there but because i needed service so i had no choice. Again a terrible experience happened. Their service department is horrible! I was hoping to get a courtesy/rental car because i don't have anything to use for that day but the guy told me they dont have right away. i can feel that he just dont want to help me so i told him that i will just leave and give the car back to me. So I brought the hrv to Manly honda the second time! Thank God there is manly honda service department where they exceeded my expectation. Even though i got the car from a different dealer i was still entertained and treated nicely. I requested for a renta car too but the person told me nicely about it and offered me a shuttle service instead. Their shuttle service was awesome and all of their staffs are great! So if you have a honda, this is the place to be! Don't go to hansel honda in petaluma! More

Very modern facility; efficient logistics The newly remodeled dealership and service/parts area is great. Nice to see that the service advisors have the option of standing or sitting; their p The newly remodeled dealership and service/parts area is great. Nice to see that the service advisors have the option of standing or sitting; their previous desks and chairs looked uncomfortable. Dave was very professional and knowledgeable. Price charged agreed with the estimate. Total price was rather steep for an change of oil, filters and tire rotation. More

Excellent service Jess kept in contact and explained all the repairs. He provided shuttle service and a loaner car when needed. . Thank you. for friendly, efficient s Jess kept in contact and explained all the repairs. He provided shuttle service and a loaner car when needed. . Thank you. for friendly, efficient service. More

60K mile check-up from making the appt with Santigo, to checking in with Ted, to picking up loaner with Hugo to picking up my car with them, it as painless. from making the appt with Santigo, to checking in with Ted, to picking up loaner with Hugo to picking up my car with them, it as painless. More

Enjoyable waiting area and interesting coffee machine choice Comfortable and enjoyable employees while waiting be enjoyed the coffee machine Enjoyed looking at some new civics... Enjoyed looking at accessorie Comfortable and enjoyable employees while waiting be enjoyed the coffee machine Enjoyed looking at some new civics... Enjoyed looking at accessories for my car..and gift items More

Incredible customer service Jess was amazing. I came in late on Monday afternoon, because my battery light came on. I needed to take my boys to their grandparents the next morn Jess was amazing. I came in late on Monday afternoon, because my battery light came on. I needed to take my boys to their grandparents the next morning. Jess assessed the situation, thought we needed a new alternator, made sure the part was in stock, realized it was under warranty, and sent me home with a free loaner car for the night. The following morning he called at 11AM stating the job was complete. I was still able to get my children to their grandparents on time. Thank you! More

Great Customer Service The service department at Manly Honda continued their track record of outstanding performance. The professionalism, clear communication, and courtesy The service department at Manly Honda continued their track record of outstanding performance. The professionalism, clear communication, and courtesy is the reason I continue to use them for the service needs on my two Honda vehicles. More

Service Excellence by Dave Ashby Dave personally helped get my unscheduled service done in a timely fashion on a busy day without an appointment. He knows me by name and knows the car Dave personally helped get my unscheduled service done in a timely fashion on a busy day without an appointment. He knows me by name and knows the cars I have. I've never gotten anything less than excellent service and attention from him. Thanks Dave! More

Happy I have a Honda! Dear Luke, Dear David Ashby, The Hahn's in Healdsburg are Happy they own a Honda! Service appointments are like visiting our best friends. We are w Dear Luke, Dear David Ashby, The Hahn's in Healdsburg are Happy they own a Honda! Service appointments are like visiting our best friends. We are welcomed with smiles by all staff -- even when the service area is busy. Our Honda Pilot is now eleven years young! It still drives like new. We credit this vehicle's performance to the skilled and professional expertise of Manly's entire staff. We thank you. A special expression of our appreciation go out to Dave Ashby. He is always ready and willing to explain to us what our Honda needs to keep it "running like a top". It would be better said, "Running like a dependable top quality new Honda". To Service Manager, Luke -- your service staff are professional, helpful and fortunate to have a manager who understands the needs of your customers. Cudos to you for managing a "well oiled" Customer Service Department! We are thankful we found Manly Honda. We are extremely pleased with the service we have received and we will continue to look forward to all future service appointments. With respect and appreciation, we say loud and clear, "Thank You", Joandell and Kurt Hahn More