Manly Honda - Service Center

I would reccomend Manley Honda but not Manley Hyundai Dave at Manley Honda has been a god send . Personal, attentive, and a all around wonderful man 'I would bring the Honda back to him any day! However M Dave at Manley Honda has been a god send . Personal, attentive, and a all around wonderful man 'I would bring the Honda back to him any day! However Manley Hyundai never! Horrible service manager charged me to redo the steering mechanism after 1 and a half years of being replaced, most places cover their parts up to two years including labor and do not use pep boy parts. I was charged for the labor rental car and was rudely received It is amazing how one dealership with two different service departments can be SO different ! My other car a Buick WILL never return for servicing! More

Multi-Tasked Service Appointment My recent CR-V service appointment covered three very diverse maintenance aspects. In addition to the need for a routine oil change and the implementa My recent CR-V service appointment covered three very diverse maintenance aspects. In addition to the need for a routine oil change and the implementation of a factory safety recall by Honda, I was in real need of technical advice regarding an unexpected smog test behavior, reported by my regular Smog-place a few days earlier. The puzzling results had held up my car’s bi-annual, otherwise routine smog certification. - As I had hoped for, my long-time Service Advisor, David Ashby applied his technical expertise and was quickly able to identify the most probable cause for my car’s incomplete smog-test. His speedy and accurate analysis of the problem, followed by my implementation of his suggested remedial action, helped substantially for my CR-V to complete a successful Smog-certification. I will continue to appreciate and recommend the helpful attitude and the willingness to share technical insight with customers like me by David and the Manley Service Team. --- I am very satisfied with the results of my service appointment. HSH More

Top of the Line Service! People like to knock bringing your car to the dealership because they say it's overpriced. I completely disagree. I think that you get what you pay fo People like to knock bringing your car to the dealership because they say it's overpriced. I completely disagree. I think that you get what you pay for. At Honda, I know I'm getting the best. I'm dealing with professionals that are educated on all of the details of my car and I leave feeling happy and confident about the work that was done!😄 Plus, I love all of the friendly staff( Irving, Katrina, Bill, and GREAT to have Ted back) and how welcome and comfortable they make me and my three and half year old feel while there. They go above and beyond, not sometimes, ALL THE TIME. I would never take my pilot any where else. Why would I when I can get everything I want and more at the Honda Dealership. One more thing, they always send coupons! It just doesn't get any better! 😀?👍 More

Overall experience with Manly Honda in Santa Rosa Good Job, Bill Petty... Courteous, helpful, knowledgeable, and aware of the service I needed. Impressive organization for a busy Thursday. Manly cr Good Job, Bill Petty... Courteous, helpful, knowledgeable, and aware of the service I needed. Impressive organization for a busy Thursday. Manly creates a "wow" factor from the minute one walks through the front door (in sales... Chuck Hansen was great) through the maintenance department. It appears everyone knows their role/job. Only thing which could use improving is the Finance Dept. Took a very long period of time to transact a "cash" purchase. However, not sure if that was due to "Lawyer/Liability" requirements or what. In the future, if a client is paying "cash", see if they want to come in with a cashier's check to avoid all the credit checks. More

Great experiance by out of town folks My wife and I were traveling northern California on vacation when we realized we need an oil change. Manly Honda got us in and back on the road quickl My wife and I were traveling northern California on vacation when we realized we need an oil change. Manly Honda got us in and back on the road quickly. Ted Krupinsky was pleasant and easy to deal with. Our interaction with other employees was also a pleasure. Well done Manly Honda! Dan in Phoenix More

Unexpected Service Had a warning light come on, and with upcoming road trip, was told no appointments for a week. Service Advisor, Bill Petty, made sure I had my car che Had a warning light come on, and with upcoming road trip, was told no appointments for a week. Service Advisor, Bill Petty, made sure I had my car checked out and fit me in between scheduled appointments. Turned out to be a minor issue, but so appreciated the care and consideration offered on behalf of Manly Honda. Mr. Petty went above and beyond in addressing the issue. Excellent customer service. I'm a happy customer of Manly Honda. More

Fast and friendly I had a flat tire the evening before I visited Manly. I arrived and told them I needed my car tire fixed fast since I had to start work at 9 in Petalu I had a flat tire the evening before I visited Manly. I arrived and told them I needed my car tire fixed fast since I had to start work at 9 in Petaluma. Hirbing was super friendly understood my urgency to have my car repaired, even though I didn't have an appointment. I was able to be at work on time. Thank you! More

Another great visit. I love my service guys. Need I say more? I definitely left knowing all about the status of my vehicle's maintenance and the recalls. I love my service guys. Need I say more? I definitely left knowing all about the status of my vehicle's maintenance and the recalls. More

Oil change Not easy to reach someone in service by phone. Finally spoke to Luke who explained that crush of recall inquiries has slowed response times. Went to a Not easy to reach someone in service by phone. Finally spoke to Luke who explained that crush of recall inquiries has slowed response times. Went to appointment yesterday, opting to wait at Manly. Long line of cars. Took 50 minutes before car moved to service bay. But work proceeded quickly and was finished about 30 min behind estimated. No problem. Bill Robertson was very professional. As was rest of team. Need to schedule appointments for early AM in future. Only suggestion would be to add to staff during heavy phone periods such as current Takata recall situation. More

Great service All I can say is this was a great experience. They were very friendly and offered great service and my car was finished within the time they gave me. All I can say is this was a great experience. They were very friendly and offered great service and my car was finished within the time they gave me. More