Manly Honda - Service Center

Awesome Everything was taken care in the way I was expecting. If there were some issues I would certainly let you know. I always appreciate the care and the Everything was taken care in the way I was expecting. If there were some issues I would certainly let you know. I always appreciate the care and the service provided. More

Great customer service and professionalism Excellent service from the moment I walked in. First time in new facility. Comfortable, clean, efficient. Manly knows how to take care of their client Excellent service from the moment I walked in. First time in new facility. Comfortable, clean, efficient. Manly knows how to take care of their clients. Hirbin Ceballos was my service rep. Polite, knowledgeable , explained every detail of what I my service involved. Answered every question I asked and I ask a lot! Hugo Mendez has taken care of me before in rentals and it is always nice to see a familiar face. Quick and easy. Pickup the next morning was effortless. It is a pleasure to work with Manly and their expert staff. More

Consistent Excellent Service This is my third Accord (2007, 2011; now 2015) that I have taken to Manly for service. I have my favorite Service Advisors, yet have found them all to This is my third Accord (2007, 2011; now 2015) that I have taken to Manly for service. I have my favorite Service Advisors, yet have found them all to be consistently professional, courteous & knowledgeable. I generally wait; do some work via the free Wi-Fi; occasionally have a latte from their customer counter offerings. The new "digs" are bright & airy - love the ocean, redwoods and Sonoma hills scenes in the show room. I appreciate the "save water no auto washing every car" policy - gets one in and out faster too! More

Unexpected good outcome When our only car would not start, and was towed to Manly Honda, we felt a bit like anything could happen. In the good hands of Bill Robertson and th When our only car would not start, and was towed to Manly Honda, we felt a bit like anything could happen. In the good hands of Bill Robertson and the mechanics, the result was better than expected (and less expensive!) Bill kept us informed along the way, worked with the parts and service departments, and arranged for a rental car during the process. Whew - we're on the road again! More

Excellent Customer Service! Dave at Manly Honda and his team are the epitome of Excellent customer focused service. Honest, good communicator, able to relay complex automotive ma Dave at Manly Honda and his team are the epitome of Excellent customer focused service. Honest, good communicator, able to relay complex automotive matters in layman terms and cares about giving good customer service. More

Good service, no parking My service rep was great but there was so many vehicles near the service bay I couldn't find a space to leave my car without being in the road. The yo My service rep was great but there was so many vehicles near the service bay I couldn't find a space to leave my car without being in the road. The young lady at the customer care desk did NOT care and was of no help. Apparently the "greeter" was on vacation so there was chaos. Why wasn't someone filling in for him? More

Tom Haidet is Awesome! Ted and Tom are Awesome! Took my 2015 Pilot in for it's second service and inquired about looking at the new CRVs, Ted introduced me to Tom and aft Ted and Tom are Awesome! Took my 2015 Pilot in for it's second service and inquired about looking at the new CRVs, Ted introduced me to Tom and after a good discussion and a 2016 CRV test drive, I was convinced that this was a better vehicle for me. Hasmore bells and whistles than the Pilot and i felt more comfortable driving it. Drove a brand new (132 miles) CRV off the lot the same day. I love my new Honda CRV! Kudos to Tom!!! More

It was very good. It took 20 minutes to be checked-in, even though I had an appt. This could improve, a bit. I got someone's attention by loitering around the service It took 20 minutes to be checked-in, even though I had an appt. This could improve, a bit. I got someone's attention by loitering around the service desks. Once, I had someone's attention, it went smoothly and quickly. The service was great and cost is reasonable. More

Professional Service I feel that Manly Honda, represented particularly by Dave Ashby, is an excellent place to have my Honda serviced. Dave is a professional in every res I feel that Manly Honda, represented particularly by Dave Ashby, is an excellent place to have my Honda serviced. Dave is a professional in every respect, and I trust his judgement and fairness. I highly recommend Manly! More

In and out as hoped for and expected! They were on time as scheduled. Courteous and vacuumed the car.. This was its very first oil change and tire rotation. Like the incentives they offer They were on time as scheduled. Courteous and vacuumed the car.. This was its very first oil change and tire rotation. Like the incentives they offer to keep you coming back. More