Manly Honda - Service Center

Detailing staff went out of their way to help me Amazing customer service. Paul Constancio, the detail manager, and the rest of his staff went out of their way to help me. They originally offered t Amazing customer service. Paul Constancio, the detail manager, and the rest of his staff went out of their way to help me. They originally offered to drive me to work and then drop the car off at my office later in the day, but when I got there they were able to get me a loaner car for the day which was super convenient. Additionally, since the used car I have didn't come with proper floor mats, Paul found some brand new floor mats and just gave them to me. They weren't actually for the type of car I have but they fit perfectly so he let me have them for free. Everyone I dealt with in the detailing department was incredibly friendly and helpful. And I can't forget to mention that the car also looked amazing when they were done with it. More

Everyone was so amazing!!! Manly Honda will always be #1 in Sonoma County for the attentiveness they always display! Keep up the good work & GOD Bless you all!!!!! Thanks, Manly Honda will always be #1 in Sonoma County for the attentiveness they always display! Keep up the good work & GOD Bless you all!!!!! Thanks, Shay Alana More

Service the way it is supposed to be Ted was helpful, expeditious, succinct, expeditious. Handled warranty repair with little paperwork on my part. Added regular maintenance at my reques Ted was helpful, expeditious, succinct, expeditious. Handled warranty repair with little paperwork on my part. Added regular maintenance at my request. Thorough report as to items needing further "older vehicle" maintenance, with no sales pressure. Thanks, Ted More

Excellent Customer Service! My service advisor Dave is so friendly and knowledgable. The front desk staff were also friendly and extremely helpful in getting me in and out fast My service advisor Dave is so friendly and knowledgable. The front desk staff were also friendly and extremely helpful in getting me in and out fast and working with my schedule. This is my go-to place for car service for years now. Thank you guys! More

great service as always I'm going to take the time to say thank you Ruggles I always done an excellent job takes care of me personally that's why I keep coming back it's all I'm going to take the time to say thank you Ruggles I always done an excellent job takes care of me personally that's why I keep coming back it's all customer service thank you for taking care of me More

They fixed it all! I have been going here for the last two years. The service team is excellent! Drop off and pick up are quick and easy. The service advisors are on t I have been going here for the last two years. The service team is excellent! Drop off and pick up are quick and easy. The service advisors are on top of everything. Mine sent me text messages for updates, even answering messages at times after hours. I needed extensive work done and they gave me a loaner for free the entire time. I would HIGHLY recommended them. Ask for Mr. Hatch! More

great service techs I have always enjoyed and trusted the service techs at Manly Honda. They are very knowledgeable and always try to resolve issues that might arise with I have always enjoyed and trusted the service techs at Manly Honda. They are very knowledgeable and always try to resolve issues that might arise with the vehicle. More

Great People! Great People Great Place. They go above and beyond. Make you feel like a celebrity. VIP Service to the fullest. My wife had a TPMS Light on.......to s Great People Great Place. They go above and beyond. Make you feel like a celebrity. VIP Service to the fullest. My wife had a TPMS Light on.......to say the least I felt like the President working with them. ViP Service to the Fullest. I highly recommend them. More

A communications lapse I was told this recall replacement would take about 2 hours. Arrived at 1015 for a 1030 appointment. At 1220 I located my Service Rep (David A.). He I was told this recall replacement would take about 2 hours. Arrived at 1015 for a 1030 appointment. At 1220 I located my Service Rep (David A.). He checked on my car, came back and said it would be about a half hour longer. He said he was leaving for lunch but another person would be monitoring my situation. Aroun 1330 I went outside to see that my car was parked, ready to go. No one contacted about this. Not good service. More

Just average service this time I have been going to Manly Honda for service for many years. Usually everything goes pretty smooth. This visit was not the case. I checked in with the I have been going to Manly Honda for service for many years. Usually everything goes pretty smooth. This visit was not the case. I checked in with their clerk and went to the waiting area. Somehow, I did not get placed on their service queue. After waiting 25 minutes, I went up to Ted and asked if he could take care of my car, which he did. Also, they repeated a service on my car (oil crankcase cleaning) that they did about 10K miles ago. For the car pickup, I was picked up by the shuttle and went for a 40 minute ride thru Santa Rosa, even though I am less than 5 minutes away. When I got to the dealer, car was not ready. Had to wait until 5:30 for the service to be complete. More