Manly Honda - Service Center

Best service ever! What a welcoming surprise when I was asked what type of hot drink I'd like. Everyone was very friendly. Ted was helpful in explaining what type of se What a welcoming surprise when I was asked what type of hot drink I'd like. Everyone was very friendly. Ted was helpful in explaining what type of service was being done to my car. Ricky was my shuttle driver back and forth from my home. He was the best! Extremely friendly, courteous and great conversation. More

Prompt polite service Although Manly Honda is a very busy place, I have found that the service department really tries hard to deliver quality customer service. Most recen Although Manly Honda is a very busy place, I have found that the service department really tries hard to deliver quality customer service. Most recently, I received a notice from Honda regarding a recall for our 2015 Honda CRV--a software fix. I called the same day and scheduled an appointment within a week or so, notwithstanding that they were probably inundated with similar requests for the software update. I brought the car in and it was ready for me when promised. I was made aware of progress via text messages from my service writer, Jess. Difficult to find much fault with an organization that really tries, not to mention that my 2015 CRV is one of the best cars I've ever owned! More

Treating the Customer Right! Honda requested that all 2016 CR-Vs be brought in for a software replacement. That brought me to Manly Honda early this morning. I experienced exempla Honda requested that all 2016 CR-Vs be brought in for a software replacement. That brought me to Manly Honda early this morning. I experienced exemplary treatment and service. I think I was helped by five different employees all of whom were friendly and efficient. I was greeted immediately upon arrival and escorted to the exact place where I needed to begin the process of getting my car brought up to date. Once the paper work was completed, I was offered a choice between waiting comfortably in a very attractive lounge or being taken to my home via shuttle. I went home, had breakfast and received a phone call exactly two hours later that my car was ready. Then I received a call from the shuttle driver that he would pick me up within 15 minutes to return to the dealership. After receiving the papers verifying the work that was done, I asked if someone could assist me with setting the stations on my radio. No problem! A personable member of the sales staff promptly escorted me to my car and helped me program the radio. I left as a very impressed, happy customer playing music as I headed out to enjoy the rest of my day. Bravo Manly Honda! More

Routine Vehicle Service Friendly staff. Comfortable in the know. Professional. Came in for routine service. The work was quick and through and done before I knew it. Th Friendly staff. Comfortable in the know. Professional. Came in for routine service. The work was quick and through and done before I knew it. Thanks More

Service review Manly Honda in Santa Rosa has always been a very pleasant experience as far as staff in concerned. Repairs have been done in a very timely way and all Manly Honda in Santa Rosa has always been a very pleasant experience as far as staff in concerned. Repairs have been done in a very timely way and all pertaining information given clearly by the service representative. I believe I might pay a little less elsewhere but not get the service and have the confidence in the repair has been done well. More

Good job! Dave did a great job organizing the starter replacement on my 2014 Accord with Honda. I have tried to come to your facility numerous times to get a Dave did a great job organizing the starter replacement on my 2014 Accord with Honda. I have tried to come to your facility numerous times to get a simple oil change and they are booked out 2 or 3 days ahead so I always use Hansel Honda they are same day every time. I work construction and it's very difficult to schedule an appointment 2 or 3 days ahead of time. The only way that would work for me is if you came to my house picked up the car and bring it back to my house which is very impractical. You guys did a great job and I hope you can do your simple services on the same day basis like your competitor that would be great. Thank you, Rich @ Pumpit Inc 707.975.8447 More

Great! I had a great experience at Manly Honda Service Center. The staff was amazing, and they even vacuumed my car! Thank you Dave Ashby and Mike Esaia😊 I had a great experience at Manly Honda Service Center. The staff was amazing, and they even vacuumed my car! Thank you Dave Ashby and Mike Esaia😊 More

Efficient and helpful My new CRV picked up a nail in one tire. I called Manly Honda about warranty coverage and was told that tire replacement wasn't covered but because th My new CRV picked up a nail in one tire. I called Manly Honda about warranty coverage and was told that tire replacement wasn't covered but because the car had been recently serviced there I was entitled to $150 off a new tire purchase if it couldn't be repaired. I was given the next available appointment and the tire was replaced and the discount applied. This was a very efficient process and I appreciated the discount. More

Excellent costumer service! Very attentive, helpful and delivered as promised. I took my car for a maintenance service, it took longer than expected, so they provided me with a r Very attentive, helpful and delivered as promised. I took my car for a maintenance service, it took longer than expected, so they provided me with a rental car (free) so I could be able to go to work. More

Love this Service Dep't! Luke Amman and the rest of the service team at Manly always take great care of our Hondas. In fact, we are such loyal Honda purchasers because of the Luke Amman and the rest of the service team at Manly always take great care of our Hondas. In fact, we are such loyal Honda purchasers because of the great service we get from Luke. Thank you for going out of your way to make sure our Hondas continue to be safe and reliable on the road, even after MANY miles! More