Manly Honda - Service Center

Welcoming The manager made it feel very welcoming n he was being really helpful making the price reasonable to purchase. I'm really impressed with the whole pro The manager made it feel very welcoming n he was being really helpful making the price reasonable to purchase. I'm really impressed with the whole process. Thanks More

Oil change and tires rotated I went in for my car to have its oil changed and tires rotated. My only did they do that flawlessly they found some work that needed to be done but ga I went in for my car to have its oil changed and tires rotated. My only did they do that flawlessly they found some work that needed to be done but gave me a quick fix for the time being. The only thing I wasn't pleased with was they said they would vacuum my car and when I got back in there was no evidence that leads me to believe it was vacuumed. But overall amazing service More

They made it easy My new Honda CRV was leaking oil. Manly drove out to my house (from Santa Rosa to Novato) and picked up the car, fixed it, and returned it. That was v My new Honda CRV was leaking oil. Manly drove out to my house (from Santa Rosa to Novato) and picked up the car, fixed it, and returned it. That was very convenient, to say the least. More

Very good, but used to be better When I called to make a service appointment, the woman answering said "Hello" and then paused. Since she didn't say the business name I wasn't sure if When I called to make a service appointment, the woman answering said "Hello" and then paused. Since she didn't say the business name I wasn't sure if I had called Manly Honda or someone's home. Could not get an appointment for 3 weeks-they are very popular. I called to talk to a service advisor prior to my appointment, but none were ever available. I left a message, but never received a call back. They need more service advisors! Once you check in at the desk, you then wait for an available advisor to call you. That can be a long wait. The advisor was very efficient in taking my service order. The shuttle crew is very well organized, friendly and efficient. My car was done on time. Luckily, my advisor was available when I picked up. More

Prompt and friendly I brought my car in for a recall and asked after I got there if the oil could be changed while they were at it. I thought it might be a problem beca I brought my car in for a recall and asked after I got there if the oil could be changed while they were at it. I thought it might be a problem because they were very busy, but I was assured that it was no problem. Carlos in the service department was very friendly and informative. And Anna, the shuttle car driver was very sweet and helpful. I was pleasantly surprised when I got the call that the work on my car was completed much sooner than anticipated. More

Service as it should be Just dropped in with a low pressure tire light, no appointment. I was concerned they'd require a whole big deal just to check tire pressure. No prob Just dropped in with a low pressure tire light, no appointment. I was concerned they'd require a whole big deal just to check tire pressure. No problem they check immediately and found a nail. Good deal on new tires. Perfectly done! More

servicing Bill was very nice and helpful. The check tire message came on the day after I had my Crv serviced, so I called Bill, and he was quite helpful. He ha Bill was very nice and helpful. The check tire message came on the day after I had my Crv serviced, so I called Bill, and he was quite helpful. He had me bring the car back the next day. When I came back, he instructed me what to do if that were to happen again, which it did. That's the only thing I don't like about this 2016 CRV Touring. More

Service as it should be at a dealership! I am visiting from out of town and brought my Honda in for an airbag recall and an oil change without an appointment. Everything was taken care of ef I am visiting from out of town and brought my Honda in for an airbag recall and an oil change without an appointment. Everything was taken care of efficiently and in a timely manner. The estimated ready time was correct and I was able to take care of other things in my day by taking advantage of their free shuttle service...dropping me off and picking me up at my daughter's home. I wish the dealership where I lived was this great! More

Fast!!! I was very pleased with the service that I received yesterday. I was traveling down from Northern California and experienced an emergency situation wi I was very pleased with the service that I received yesterday. I was traveling down from Northern California and experienced an emergency situation with my car in the evening of the 24th. I decided to spend the night in a hotel to be safe and called first thing the next morning, and they told me to come in. I was back on the road with the help of Ted and the crew within three hours. Everyone was polite, professional, and helpful. If you go in, make sure you get some cookies as well! More

Friendly and fast service! My Honda Element needed a major repair as fast as possible as I was on my way back to Arizona. I came in on a busy Monday but Bill made sure that my My Honda Element needed a major repair as fast as possible as I was on my way back to Arizona. I came in on a busy Monday but Bill made sure that my car was fixed overnight, and I was able to get back on the road the following day. Very friendly service, nice customer waiting area. More