Manly Honda - Service Center

Good repair service. Customer service with representatives is not consistent. The representative assigned at my most recent service did not reach out to me I always had t Customer service with representatives is not consistent. The representative assigned at my most recent service did not reach out to me I always had to reach out and it felt time was not utilized efficiently. Also felt the person was unfriendly when I asked questions. More

they have very great service and are efficient when they are busy. i always choose to come here. are busy. i always choose to come here. More

They are reliable, curteous, competent. Finished the work in a timely way and successfully repaired the problem. Finished the work in a timely way and successfully repaired the problem. More

Excellent service! Very professional and efficient! Jordan was thoroughly informative with all things regarding my Ridgeline and the Manly Honda service being provided Very professional and efficient! Jordan was thoroughly informative with all things regarding my Ridgeline and the Manly Honda service being provided for it! Thank you, Jordan! More

IS to conversation, they ressponse very good and they are very helpful, they have great service very helpful, they have great service More

Manly Honda is number one in my book. Dave is very knowledgeable, honest and friendly. I don’t know why folks would go anywhere else. Unless you like paying more for less. Dave is very knowledgeable, honest and friendly. I don’t know why folks would go anywhere else. Unless you like paying more for less. More

Manly Honda had been my go to for my car service. I had purchased my vehicle through them back in 2021. Just until recently, I had experienced a slight disservice when I had to bring my vehicle in fo I had purchased my vehicle through them back in 2021. Just until recently, I had experienced a slight disservice when I had to bring my vehicle in for new tires. Just a few days before I had stellar service when I had my car serviced for my oil maintenance w/ Iman Nielson. She is the definition of excellent customer service. From the time I dropped off my vehicle to getting notified that car is ready for pick up & checking out Iman had gone above & beyond to take care of all my needs during my service for my oil change. When I came in a few days after to get my tires replaced that is where I experienced a slight disservice. Carlos Martinez had helped me with my tire service when checking in. He was great. He advised that once the car was done & ready for pick up that I would get a text or call back. But I hadn’t heard back for hours. I decided to call in the afternoon (I had dropped my car off at 730am that morning) and was advised that my car was ready for pick up. Carlos had set me up w/ a Lyft earlier that morning & someone set me up w/ a Lyft back to dealership in the afternoon when I called. Once I had arrived Carlos was not at the counters when checking in so Paul Remollino had helped me when I arrived to pick up my car. He was very helpful & got my keys to my car & I found that when I got to my car my Mobile phone holder was broken during the time of when I got my tires replaced. I had gone back into the service desk but Paul was busy w/ another customer so he had ask Jordan Rheude to help me out. I advised Jordan that I came back to my car with my Mobile phone holder broken & he basically looked at the item. Tried to see if he could fix it then handed it back to me saying “I don’t know what you want me to do for you?” I said that I just want someone to make this right & advised Jordan to have Carlos give me a call. I had never received a call from Carlos so a few days later I had sent an email to Carlos advising the situation. I didn’t get a response back from Carlos until that next week but Iman earlier that morning prior to Carlos’ phone call she had already responded back to me w/ a Text, Phone call & resolved the situation right off the bat. If it wasn’t for Iman this review probably would’ve gone even more south. I will continue to use Manly Honda but will probably only set up my services through Iman. More

The car service is great. Have no complains and trust that my car is being serviced properly. Customer service needs improvement. It's hard to tell where the line starts or Have no complains and trust that my car is being serviced properly. Customer service needs improvement. It's hard to tell where the line starts or to whom I need to direct myself too. More

Staff member, thinking it was too early for customers (I assume), chatted w coworkers using the words xxxxx r*tard. Not professional to say the least. Vile woman to say the most. This was not Shayla. Shayla assume), chatted w coworkers using the words xxxxx r*tard. Not professional to say the least. Vile woman to say the most. This was not Shayla. Shayla 'merely' argued with me when I questioned policy. She took issue w my use of the word 'policy' for one thing. An unpleasant experience, Manly used to be really great. Not so much now. More

Would give a 0 if possible, they crashed my car in the car wash, proceeded to wait over an hour to tell me and no my cars in the shop for 3 week. YOU GUYS SUCKS don’t trust them with your cars car wash, proceeded to wait over an hour to tell me and no my cars in the shop for 3 week. YOU GUYS SUCKS don’t trust them with your cars More