Manly Honda - Service Center

Warranty work and tires I thought Bill Robertson was great. My only complaint would be that it has taken longer than expected. Coffee machine was wonderful. Shuttle was appr I thought Bill Robertson was great. My only complaint would be that it has taken longer than expected. Coffee machine was wonderful. Shuttle was appreciated More

Recall airbag replacement The reception people to ladies I don't remember their names were excellent. The service provider, Jess, also provided excellent service. And the shut The reception people to ladies I don't remember their names were excellent. The service provider, Jess, also provided excellent service. And the shuttle drivers there were two, John and a woman I don't remember the name of where both excellent. I'll service was timely and Well provided. I feel that it's a pleasure to deal with manly Honda. Allan Darrimon More

Excellent Customer Service I had a number of service issues to be addressed. Dave Ashby was patient, understanding, and responsive to my needs. He went out of his way to assure I had a number of service issues to be addressed. Dave Ashby was patient, understanding, and responsive to my needs. He went out of his way to assure that my concerns were resolved and completed. Thanks so very much. It is this kind of response that keeps me returning for future service needs. Thanks again! More

Excellent Customer Service Promptly checked in by Ted. Very friendly and efficient. He kept me posted via text and my car was ready way before the time quoted. Promptly checked in by Ted. Very friendly and efficient. He kept me posted via text and my car was ready way before the time quoted. More

Friendly service Every Manly Honda service person I have worked with has been friendly, thorough and upfront about cost. I have never had a bad experience with this se Every Manly Honda service person I have worked with has been friendly, thorough and upfront about cost. I have never had a bad experience with this service department. More

Excellent service at Manly Honda Service was excellent from the greeter at the beginning to the service representative and finally the shuttle driver it was clear that the management Service was excellent from the greeter at the beginning to the service representative and finally the shuttle driver it was clear that the management values excellent service. Additionally the service manager noticed that transfer case had been previously service and advise me that It would not need to be done again saving me money. The vehicle was ready on time More

I LOVE BILL ROBERTSON!!!! AND SANTA ROSA HONDA SERVICE. I CAME IN FOR OIL CHANGE AND GASGET LEAK, AND HAD A FEW OTHER CONCERNS: RADIATOR LEAK? FRONT STEARING RATTLES WHEN BRAKES, AND LEFT BLINKER FAST SO NE I CAME IN FOR OIL CHANGE AND GASGET LEAK, AND HAD A FEW OTHER CONCERNS: RADIATOR LEAK? FRONT STEARING RATTLES WHEN BRAKES, AND LEFT BLINKER FAST SO NEW BULB? BILL WENT OVER ALL VERY WELL AND WHAT WOULD HAPPEN AND WOULD LET ME KNOW RESULTS AND FINDINGS AND COST BEFORE. I WAS ABLE TO LEAVE MY CAR OVER NIGHT AND TAKE SHUTTLE. ALL WAS TAKEN CARE OF, RESOLVED FINDINGS ON TIME, AND WITH AS ALWAYS EXCELENT HELP FROM BILL, AND SUTTLE. I FEEL MY CAR IS SAFE AND SOUND AGAIN, AND DONE RIGHT, AND WITH EASE ON MY TIME AND PEACE OF MIND. More

Fast service met expectations So, I needed a major service on a day with another appointment in the afternoon. Bill Robertson first worked with me first to schedule an appointment So, I needed a major service on a day with another appointment in the afternoon. Bill Robertson first worked with me first to schedule an appointment time that would get me finished in time, then worked the system so that my car was finished in time for me to make my other appointment. So, a satisfied customer once again. More

recall service It took at least 3 months to get my recall front seat airbag fixed while passengers had to ride in back seat like a taxi. The responses for my pleads It took at least 3 months to get my recall front seat airbag fixed while passengers had to ride in back seat like a taxi. The responses for my pleads to fix it were either a brush off or nothing at all. It took me calling the main center for recalls to get it finally fixed. They stayed on another line while hooking up to this dealership to get them to make an appointment for me. At one point I even wrote the dealership that the part they needed would have been there by now even if it had come cross country by wagon train. Even then I got no response. I am not a person that easily complains about any kind of service but this really stood out to me as very bad customer relations, so wrote this after they asked for a response. I do not recall who wrote me a few very short notes and talked to me once on the phone but it was a woman in customer service. More

Recall Service Check in was very efficient and all staff members I interacted with (Bill and Mandi) were very courteous and couldn't have been more helpful. Check in was very efficient and all staff members I interacted with (Bill and Mandi) were very courteous and couldn't have been more helpful. More