Manly Honda - Service Center

Outstanding Service I have worked with Mr. Robertson in the past and he has always been a very easy and enjoyable to work with. This service appointment he explained the I have worked with Mr. Robertson in the past and he has always been a very easy and enjoyable to work with. This service appointment he explained the trade up program and I ended up with a great new car. Thank you Bill for all your help. More

not so much for sales Dave Ashby was very helpful with getting our 2017 Ridgeline up and running and looking good. But the sales department.......not so much! I believe t Dave Ashby was very helpful with getting our 2017 Ridgeline up and running and looking good. But the sales department.......not so much! I believe they are not honest. Here is our story....In late July 2017 we ordered a TWO wheel drive Forest Mist Ridgeline with accessories. Running boards, splash guards,tow package with harness and all season floor mats. The truck arrived Oct.11 at Manly. We got the call that it was in on Sat. Oct. 15.(three or four days later). When we arrived to see the truck(20 mins. later), it still had not been through detail and it DID NOT have any of the accessories put on at the factory. So we will be back Mon. to take ownership. Meanwhile my wife noticed that the truck was a All Wheel Drive. I was too excited to notice. That was $1800. that we didn't have. If we wanted the truck, we had to come up with the $$$$. Manly said they do not order accessories of the factory...? Why did they offer them??? We tried to dicker with them. NO go. We walked out! 30 mins later. Our salesperson call us. Said they found a 2wd in our color and could have it in to days. BUT, it had $4000. worth of accessories. That was way over our budget. We would take the Ridgeline that we ordered if they would give us the running boards and splash guards. They agreed if we paid 15% for them.. NO! So we finally agreed with just the running boards($600.) The truck cost us more than we wanted. But we needed it. There were some problems with the truck. That is where Dave Ashby(service) came to the rescue. Had all the problems fixed. BUT one. The big run in the paint on the drivers side door. I'll keep that to show how bad the paint is!... More

Excellent Customer Service If you want to be treated as special and have all your questions carefully answered with a smile, Manly Honda is the place. I even went in grumpy once If you want to be treated as special and have all your questions carefully answered with a smile, Manly Honda is the place. I even went in grumpy once and left feeling better because the folks there make you feel like your experience is important. This is the kind of customer service the nation is sorely lacking everywhere else, old school personal attention, where people that help you are genuinely interested in your concerns and your curiosity about the services and politely treat you professionally. It's not just one guy who impressed me; I have had four different customer service guys take care of me in the past year, and every one was a gem. But one in particular stands way out; I had a recent great experience with Bill Robertson. He was extremely helpful and accommodating and made my experience pleasurable. He explained things very well and offered me options without a hard sale, we had a couple of laughs, and he twice mentioned that if he wasn't available upon my return to pick up the car, where I was to go to get taken care of. The guy is so pleasant that I think I'd want to choose him to take care of me any time I come in! Thanks Bill! More

Luke and Lindsay were great. GoT MY REGULar scheduled lube etc. haD a Burning smell in air conditioner, thought it would be expensive fix. They found giant ant nest on condition GoT MY REGULar scheduled lube etc. haD a Burning smell in air conditioner, thought it would be expensive fix. They found giant ant nest on conditioner, vacuumed and sprayed all the ants out. Yay, works like a charm now!!!! Great service😊 More

Check engine light check Absolutely amazing service very helpful and informative. Fast and efficient service will take my care back there and will recommend them to others. Tu Absolutely amazing service very helpful and informative. Fast and efficient service will take my care back there and will recommend them to others. Turned a stressful thing into a great experience More

Great Service Manly Honda has a wonderful service department. I highly recommend them for all your service needs. Bill Petty and Bill Robertson are absolutely a p Manly Honda has a wonderful service department. I highly recommend them for all your service needs. Bill Petty and Bill Robertson are absolutely a pleasure to work with. More

Great Mike ruggles exellent person, kind, patient and frienly. Exellent service, exellent customer service, quality of work, frienliness and good prices. I Mike ruggles exellent person, kind, patient and frienly. Exellent service, exellent customer service, quality of work, frienliness and good prices. I recommend manly honda service More

Air bag replacement Great service, very friendly. The only thing was that I was not notified when my car was ready, do perhaps I waited longer than was necessary. Great service, very friendly. The only thing was that I was not notified when my car was ready, do perhaps I waited longer than was necessary. More

155,000 mile service All went well in a reasonable amount of time. Passenger airbag recall problem solved. All my questions were answered. I will be buying a Pilot in J All went well in a reasonable amount of time. Passenger airbag recall problem solved. All my questions were answered. I will be buying a Pilot in January from MANLY HONDA!! More

airbags were replaced due to a recall The airbags got recalled and they were replaced in a timely manner. Everyone I dealt with was very courteous and friendly. The car was ready before t The airbags got recalled and they were replaced in a timely manner. Everyone I dealt with was very courteous and friendly. The car was ready before they said it was. More