7,669 Reviews of Manly Honda - Service Center
La atención por Carlos fue genial realmente es amable y atento. Sobre todo sabe responder toda duda. atento. Sobre todo sabe responder toda duda. More
This dealership never keeps their promises. I was late to work because of it. They told me my car would be ready at 2 when I dropped it off at 11 for a simple oil change. It wasn’t ready until I was late to work because of it. They told me my car would be ready at 2 when I dropped it off at 11 for a simple oil change. It wasn’t ready until 4:30. More
Need to improve your process so staff knows where your service advisor is at all times. I never knew if they were even in when I was trying to reach them. service advisor is at all times. I never knew if they were even in when I was trying to reach them. More
Friendly, helpful, reasonably priced. And whatever it takes to get over 15. And that will do it. And whatever it takes to get over 15. And that will do it. More
Great service from Carlos . Made me feel confident that manly Honda will find my issue in my vehicle Made me feel confident that manly Honda will find my issue in my vehicle More
Svetlana Tara-Browne, Scott Longaker, and Ali Tanbakuchi provided great service during the purchase of the 2023 Honda CRV Hybrid Sport Touring. I appreciate the way they provided me with all the information provided great service during the purchase of the 2023 Honda CRV Hybrid Sport Touring. I appreciate the way they provided me with all the information about the car before I buy it and the information about financing options to purchase. In the beginning, I didn't want to buy the maintenance package or tracking device but Ali convinced me to buy it for the protection and maintenance of the car and I agreed about his point of view. I am satisfied with that purchase. Thanks to Ali for giving me a good and satisfying deal. Thanks to Scott who responded at the very beginning to provide me with initial information and schedule the test drive of the car. My special thanks to Svetlana who provided me with all the information during the test drive. She is very humble and friendly. When I had an issue while fueling the car at a gas station for the first time after the purchase, I called her out of office hours and she picked up the phone call and helped me to solve the issue happily. I am very grateful to her from my heart. I appreciate all of them for their support while purchasing a new vehicle. It was a great moment in my life and I was very happy to purchase this car. I am totally satisfied with the car. The car is running very well with no issues. Thanks to all of them. More
I waited 4 months for a seatbelt part that was covered by manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the righ manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the right part would be ready the next day. The lack of attention to detail is disturbing. The time before this my car was returned from your service dept with a splash gaurd open exposing my engine and thus having to come back to get it fixed. The time before that I just needed my tires rotated and said do not change my oil I already did that. You proceeded to change my oil and try and charge me. I have also in the 4 month time of waiting for the wrong part been contacted 50 plus times by your sales dept asking to buy my car. I called her and said stop calling me. She proceeded to not only try and convince me to trade my car in because of the seatbelt but she emailed me another 10 times. I’ve been coming here since 2013 and I just say the quality of service I revive here has gone down dramatically. I will no longer be taking my car here. My girlfriend who also has had her car serviced here has experienced the same kind of situations. We will be taking are business elsewhere. More
Miguel Palma was awesome he helped get us the CRV we were looking for and got it on the same day we visited. He went out of his way to also check with other cars if they were available since there is a wait looking for and got it on the same day we visited. He went out of his way to also check with other cars if they were available since there is a wait list for a couple months. He also kept following up with us to see if we were happy. All the other staff was great also in getting the paperwork done quickly and getting the car ready. More
Took 4 hours longer then I was quoted. Damage, which I can't prove, was dome. Damage, which I can't prove, was dome. More