Manly Honda - Service Center

Great experience, completed the job in a timely manner Great communication, easy to understand and made the entire process a pleasant experience as far as getting your car serviced. Explained everything i Great communication, easy to understand and made the entire process a pleasant experience as far as getting your car serviced. Explained everything in easy to follow terms, advised us of the time it would take and even found us in the showroom to give us an update. Wow, never had that happen before. I would definitely recommend Manly Honda for service. We have always had a good experience at this dealership. Greg More

Fast, Friendly, helpful Had a problem with my injectors and grinding noise when starting my vehicle that is 2 years old. Jose at manly Honda took care of everything and fixed Had a problem with my injectors and grinding noise when starting my vehicle that is 2 years old. Jose at manly Honda took care of everything and fixed all issues within a timely manner and hooked it up with a very nice rental car! More

Fast and looked out for my interests Had to schedule an appointment for an A-1 service, which is just a standard oil change. In reviewing my file Jose noticed I had never had the break fl Had to schedule an appointment for an A-1 service, which is just a standard oil change. In reviewing my file Jose noticed I had never had the break fluid changed, mind you my car is a 2011. He recommended I have it changed as they usually recommend it being changed every 2 years. I accepted his recommendation as he was thinking of my safety and my brakes. Thank you More

Oil change and recurring wheel noise I have been working with Bill Petty for years. He really cares about me as a customer. He always listens carefully to my concerns. He makes sure I am I have been working with Bill Petty for years. He really cares about me as a customer. He always listens carefully to my concerns. He makes sure I am getting the best value for my service dollar. More

Many dollars Having an 11 year old vehicle and wanting/hoping to get 11 more, I visited this dealer for info on what needs to be done at 150,000 miles. Ted, my ser Having an 11 year old vehicle and wanting/hoping to get 11 more, I visited this dealer for info on what needs to be done at 150,000 miles. Ted, my service agent, was extremely helpful in what needed to be done, what could be done and what would be nice to do. He kept me apprised of what was happening and what was found that could be rectified while in the garage or giving me the option to do it later. I opted for doing it all while the car was there. I was extremely happy with the whole process. While pricey, I feel I basically have a new car. I would highly recommend Manly for servicing your Honda. They even paid for Uber rides both ways. More

Remarkable service I brought our Honda CRV for a scheduled service. Ted Krupinsky was my Service Advisor, and I explained that we had just returned from a cross country I brought our Honda CRV for a scheduled service. Ted Krupinsky was my Service Advisor, and I explained that we had just returned from a cross country trip, through 10 states. I told him that after making our gas fill up, we noticed our mileage seem to quickly fluctuate on the dashboard monitor. He asked if we changed the trip odometer, and I admitted we did. He assured me that this is what occurs when you change the trip because the system resets the mileage. I really appreciated Ted’s explanation, and now have a much better understanding of this functionality. He said my car would be available in about an hour and a half, and it was! Ted took time to go over all the key points of the servicing, and was very pleased with the Multi-Point Inspection, which he went over with me. Considering we put 5,500 miles round trip in June, our CRV, which we purchased new in 2015 at Manly Honda, handled the long distance driving exceptionally well! More

Timely and professional Manly Honda continues to be a very pleasant and professional dealership. My recent experience with Ted Krupinsky was especially satisfying. I was ther Manly Honda continues to be a very pleasant and professional dealership. My recent experience with Ted Krupinsky was especially satisfying. I was there for simple oil change but he went all out, responding to my request to see if audio system software needed updating (it didn't) and other little things that made me feel like a valued customer. thank you, Ted. More

Awesome I was very pleased with the services and people that helped me Jose helped me tremendously and updated me on what was going on with my car as I was w I was very pleased with the services and people that helped me Jose helped me tremendously and updated me on what was going on with my car as I was waiting More

Long waits. Questionable Service. My experiences have typically been positive. The wait times for service are occasionally very long, even with an appointment. I had an alignment perfo My experiences have typically been positive. The wait times for service are occasionally very long, even with an appointment. I had an alignment performed which I was told could not correct the uneven wear on my tires, but I had the issue corrected by Les Schwab for less than $80. More

Carlos Martinez is Incredible!!! I have been going to manly Honda for several years now and I always only work with the sales rep. Carlos Martinez. He is absolutely remarkable, has in I have been going to manly Honda for several years now and I always only work with the sales rep. Carlos Martinez. He is absolutely remarkable, has incredible customer service skills, and really guided me with oil changes, repairs, and even guidance on buying a new car. Without him I would have had so much more stress and I am grateful that he continues to be an honest and helpful Honda representative. I will continue to go back to manly Honda in Santa Rosa solely due to Carlos’s customer service skills. More