7,668 Reviews of Manly Honda - Service Center
Repair visits Visited twice with complaint of rattle in the rear door of my HRV 2016. They couldn’t find out what was causing it. Both times. I took it to a private Visited twice with complaint of rattle in the rear door of my HRV 2016. They couldn’t find out what was causing it. Both times. I took it to a private mechanic and all is fixed. Personally, I spent a lot of money at the dealership (same one where I bought the car) and I feel that there should be a loyalty perk of some kind. For example the car is vacuumed or washed free of charge. Just my opinion. I’ll be going to my private mechanic from now on, to save money More
Maintenance service/ oil change Efficient & welcoming staff, comfortable sitting area for waiting, done in time, & very good car servicing done. And the best part is that the service Efficient & welcoming staff, comfortable sitting area for waiting, done in time, & very good car servicing done. And the best part is that the service was a compliment! Wonderful experience at Manly Honda! More
Top notch service I came in for new tires and a minor service on my Civic. From the initial phone call with Bill I felt valued and cared for. RARE THESE DAYS! Bill lis I came in for new tires and a minor service on my Civic. From the initial phone call with Bill I felt valued and cared for. RARE THESE DAYS! Bill listened to my needs and took excellent care of me. Thank you for your top notch customer care! Being in the customer service industry, you definitely delivered! More
Fantastic Routine Service for an out of towner My wife and I were driving from the East Coast to visit our sons in Oregon and California. As service reminder came on, I called ahead and easily made My wife and I were driving from the East Coast to visit our sons in Oregon and California. As service reminder came on, I called ahead and easily made an appointment. Service was prompt and thorough. Would definitely return if we drive to the West Coast again. More
Tires Excellent service and price for replacing 4 tires. Top notch dealership! Professional and friendly group. I will use them going forward for al my Hon Excellent service and price for replacing 4 tires. Top notch dealership! Professional and friendly group. I will use them going forward for al my Honda Element service. More
Clumsy and complicated start of service Unlike other places, where you walk up to a service person, Manly sends you to a reception desk. Then you wait to be called. It can be ten minutes, or Unlike other places, where you walk up to a service person, Manly sends you to a reception desk. Then you wait to be called. It can be ten minutes, or as my latest visit, over 30 minutes. I watch other people wait in frustration.The actual service seems fine, and I give 5 stars to Jose Rocha, who handled my service when I went up to him in frustration to find out why no one had called me. When I wrote a letter of complaint, it was clear they were not interested in changing this approach. Instead, I was told to connect with a certain person to get special treatment. No one should get special treatment. I also learned about a pickup and delivery service, which no one told me about all these times since I bought the car. More
Great Liked uber service option which made it very quick drop and pick up service from work to the service site . The service was very quick and efficient. Liked uber service option which made it very quick drop and pick up service from work to the service site . The service was very quick and efficient. More
Great service Good, fast service. The staff was very friendly. All the workers were very polite and professional. The facility was clean and looked very professiona Good, fast service. The staff was very friendly. All the workers were very polite and professional. The facility was clean and looked very professional. Good service. More
Good Experience with Bill Bill was informative and kept me in the loop after dropping my 2017 Honda Accord Sport off for issues that I was having with my two front wheels. They Bill was informative and kept me in the loop after dropping my 2017 Honda Accord Sport off for issues that I was having with my two front wheels. They had my car back to me in a timely manner. He informed me that the problem is one that has been posted to the Honda Bulletin and they’re still searching for a fix. Hoping there will be a fix soon or else I will be trading my car in for something else. More
My Experience My experience was really good except that I had to return due to the mechanic not putting the oil cap back on my motor causing oil to spill. When I re My experience was really good except that I had to return due to the mechanic not putting the oil cap back on my motor causing oil to spill. When I returned my service rep Bill took care of me right away. All in all minus that little hickup, I am really happy with Manley Honda and will continue taking my business there. More