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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,669 Reviews

7,669 Reviews of Manly Honda - Service Center

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September 08, 2023

Efficient, timely and good value I hate survey's. Your survey approach is annoying. The service experience was great, as always, but you post service surveys are completely screwed up. More

by TOMBEVILACQUA
Recommend Dealer
Yes
Employees Worked With
Paul Remollino, Paul Remollino
Sep 08, 2023 -

Manly Honda responded

TOMBEVILACQUA, Thank you for sharing feedback. We value you and your business! Until next time. Your Manly Honda Service Team.

September 08, 2023

500 dolars for a key is a strong efford to loose the client. Definitely will succeed. More

by SILVIA_SORIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shyla Saxton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Manly Honda responded

Hi SILVIA_SORIANO, My name is Jose Rocha, Customer Experience Manager. Can I please get the phone number we use to view your service profile and or the 6-digit repair order located on the top of your copy? I want to try and make it right; I can be reached at 707.535.1163 and or jrocha@manlyauto.com Thank you for being the best part of Manly Honda. Best, Jose Rocha

September 07, 2023

Manly Honda have the best customer service. Since 2020 I bought one used CRV and 2 New Honda CRV. The trade in and the purchase of new vehicle was very smooth transaction. All the emplees I dea More

by TBGMEHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Brito, Jordan Rheude, Maria Vasquez
Sep 08, 2023 -

Manly Honda responded

TBGMEHA, Thank you for sharing feedback. We value you and your business! We look forward to seeing you on your first service visit! Until next time and thank you for being the best part of Manly Honda! Your Manly Honda Service Team.

September 06, 2023

Front desk great. Honda contacted me to address my complaints & fixed the issues. Car was ready when promised. More

by LAURA.TAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Worse repair and service experience ever. Never fixed any of the issues addressed and wasted a lot of my time. Had to take car elsewhere to resolve issues. More

by DOROTHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales service and rental departments have all been very problematic
September 04, 2023

Friendly people, great service. They are very knowledgeable and helpful about my needs. Fast and efficient. More

by KESMOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Philips, Paul Remollino, Rebekah Jones, Jordan Rheude
September 03, 2023

Carlos was courteous and helpful. He listened to me and helped me check out a reluctant side door on my Honda Odyssey, before and after my appointment to replace the airbags. When I c More

by telesoln
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Very friendly customer service here. Very happy with explanation of service and efficiency of service. Highly recommend both Manly Honda and Hyundai service departments...I have been t More

by mylescomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Henschel
August 31, 2023

Everyone is so busy on the phone have to wait around for 10 minutes before getting help from someone, other than that if good More

by muk2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I have purchased many cars from Manly, and Dave has over seen most of my services. When Dave left, the service representative that I had was not very knowable. I am so happy he is back. More

by EEYOREBABY711
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robertson
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