Back

Manly Honda - Service Center

Santa Rosa, CA

4.6
7,669 Reviews

7,669 Reviews of Manly Honda - Service Center

Sort by
September 14, 2023

Poor follow up in the past, especially woth a serious recall issue which was a safety concern. Auto Technicians do not seem to be particularly knowledgable. More

by scyle14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rheude
September 12, 2023

I purchased my car from Manly and ALWAYS had them service it. It was due for service and the roaters in the front were vibrating. When I picked up my car it seemed fine. The the next day I went to San Franci More

by JOANNE.RODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Remollino
Sep 12, 2023 -

Manly Honda responded

Hi JOANNE.RODGERS, Thank you for taking the call and sharing additional feedback - I will use your feedback to ensure a situation like this does not happen again. Thank you for being the best part of Manly Honda! Until next time. Best, Jose Rocha Customer Experience Manager 707.535.1163 or jrocha@manlyauto.com

September 12, 2023

No one acknowledges customers when they enter the service area even if there are three or more representatives at their kiosks. More

by Gerri
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Carlos Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Amy Carpenter my Service Advisor was great. Very responsive and personable. Overall, Manly Honda is a very good dealership. So much better than my previous service dealer in Reno. I definite More

by Squock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

That are so dedicated to their work, and I do not have any worries about the work because is well done! More

by MUCHACHASOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Great service - everyone was very helpful. The Wait time was much less than expected and More

by SSCHOFIELD1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude
Sep 12, 2023 -

Manly Honda responded

SSCHOFIELD1116, Thank you for choosing Manly Honda and being its best part! I'm glad to hear your service visit wait was less than expected. Until next time! Your Manly Honda Service Team

September 11, 2023

Everybody at manly Honda was so helpful, they really made sure to keep all my needs in mind for what I was shopping for and found me a great, safe, fuel efficient car that was still a good size. More

by GMEASTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Tanbakuchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

I am not a good deal maker so I’m unsure if I got the best deal but they were very nice More

by BENITACRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Manly Honda responded

BENITACRAWFORD, Glad to hear your experience was a five-star experience. Thank you for sharing feedback; it means a lot. Until next time. Your Manly Honda Team.

September 09, 2023

He was very friendly and very helpful, professional in other words and we are very happy with the service! More

by emayl4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude
September 09, 2023

Thank you to Jose Rich’s who always goes beyond expectations in being helpful and reachable More

by shivasheep
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Manly Honda responded

shivasheep, Thank you for sharing feedback; it means a lot to us! We value you and your business and look forward to your next visit. Best, Your Manly Honda Team

...
53
...