Manly Honda - Service Center

Great experience in the service department We have been going to Honda in Santa Rosa to service our cars for many years. Always a great experience. The service technician Ted Krupinsky is al We have been going to Honda in Santa Rosa to service our cars for many years. Always a great experience. The service technician Ted Krupinsky is always great to work with. He can answer all our questions and is very helpful. He is one of the reasons we keep coming back to have our cars taken care of at this dealership. More

Maintenance Service Bill is a excellent Service Advisor The only thing that bugs me is the wait to be seen by a service adviser. When you have a scheduled appointment a Bill is a excellent Service Advisor The only thing that bugs me is the wait to be seen by a service adviser. When you have a scheduled appointment and and end up waiting a extra 20 mins. it's annoying. Besides that I have worked with Bill Robertson several times, he helpful and keeps the customer informed. He is differently a plus for your company! I have bought 3 Honda's from Manly and feel lucky to get Bill for my service adviser. More

Always helpful and friendly I have never had anything but a great experience working the friendly people at Manly Honda. Ted is always my service coordinator and he continues to I have never had anything but a great experience working the friendly people at Manly Honda. Ted is always my service coordinator and he continues to be friendly and helps me avoid services I don't really need. He is clear and concise and makes sure to check in with me while I wait for my service to be completed. I highly recommend Manly Honda. I am on my second car with them and plan on making it a third when the time comes. More

154k maintenance Jose was very helpful. I was greeted as soon as I drove up, Jose was very prompt, and the car was ready within 2 hours, as promised. Plus, they wash Jose was very helpful. I was greeted as soon as I drove up, Jose was very prompt, and the car was ready within 2 hours, as promised. Plus, they washed it for me! The waiting area is bright and comfortable and the tea selection is super! More

Oil change & new battery Since I live in a rural area, I appreciate the advice on how to prevent mice getting into the filter. Very courteous and efficient staff. Since I live in a rural area, I appreciate the advice on how to prevent mice getting into the filter. Very courteous and efficient staff. More

Scheduled maintenance We purchased two Accord sports in 2017 . We can't say enough about the Manley dealership. Recently had scheduled maintenance done and Jose Rocha was v We purchased two Accord sports in 2017 . We can't say enough about the Manley dealership. Recently had scheduled maintenance done and Jose Rocha was very professional , timeframe was exact and he was a pleasure to work with. More

Terrific Service and Warm Welcome1 Just moved up here from the Peninsula and Manly Honda are now my dealership/service station of choice, no doubt about it. The facility is comfortable Just moved up here from the Peninsula and Manly Honda are now my dealership/service station of choice, no doubt about it. The facility is comfortable and well equipped for visitors to wait, and the service there is just great. Super polite, helpful, knowledgeable and totally non-pushy. Bill was kind enough to walk me out to my car to figure out a Bluetooth problem, taking time to do that until things were sorted. He really was super helpful and kind. More

Two guys named Jim A few weeks ago on a Saturday, I needed to drive myself and some family members to LA for a funeral. When I came out with overnight bags in hand, my h A few weeks ago on a Saturday, I needed to drive myself and some family members to LA for a funeral. When I came out with overnight bags in hand, my husband Michael went to move the car out of the garage. Our CRV would not start; it just gave some flashing lights on the dash but would not turn the motor over. We were totally perplexed as it had been started twice that morning and everything was fine. Michael quickly called your service department. After speaking with Jim, he decided to jump the car and see if he could get it to start. Jim had told Michael that if we could get the car to the dealership quickly they could test the battery (it was already after 2pm). After 3 tries at jumping it, the car came to life. We tossed my bags in the back and drove straight to your service department (around 13 miles away). With all the challenges and confusion I was dealing with that day, I had the good fortune to find not just one, but two gentlemen named Jim who were fantastic! Even though they had other customers to see and it was now close to 3pm, they got my car in, tested it, found the battery was failing and replaced it all under warranty. They were kind knowing I was trying to get on the road for a long drive to attend a funeral. This kind of service should be recognized. Having this kind of service on the weekend and resolved so quickly made all the difference to me especially that day. Please let them both know that I appreciate their professional excellence and kindness. Sincerely, Joan Stagnaro More

Service Always very polite and very helpful! Goes above and beyond to give you great service! Always on top on what's going on and gets you out in no time! De Always very polite and very helpful! Goes above and beyond to give you great service! Always on top on what's going on and gets you out in no time! Definitely would recommend! More

Always GREAT service at Manly Honda! We have purchased several vehicles from this dealership and have always used their service department. The service advisors are knowledgeable, honest We have purchased several vehicles from this dealership and have always used their service department. The service advisors are knowledgeable, honest and the quality of the technicians work is solid. Our service advisor this past time was Bill Roberts who have dealt with several times and he always has a smile, can explain the work to be performed in layman's terms and is great with his personality and communications throughout the service visit. Highly recommend Manly Honda for servicing our beloved HONDA'S! More