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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,669 Reviews

7,669 Reviews of Manly Honda - Service Center

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September 21, 2023

I had some warranty work done on a used vehicle I purchased from Manly Honda. Jose Rocha made the whole experience easy and efficient. My car had to be sent out to another dealer for the repairs. Jos More

by deputydog2446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Manly Honda responded

Hi deputydog2446, Thank you for choosing Manly Honda and for sharing feedback. It means a lot to us. Glad to hear the good news. Don't forget we can't do this without YOU! Until next time! Your Manly Honda Team

September 20, 2023

BUSY! Great service from the largest car dealership I’ve ever seen! I am trying to write at least hopefully and May I say this survey requirement on worda More

by C.AYDELOTT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rheude
Sep 20, 2023 -

Manly Honda responded

Hi C.AYDELOTT, Thank you for being the best part of Manly Honda; we value you and your business. Until next time! Your Manly Honda Team

September 20, 2023

Jerry was the homie by really helped out on our road trip back up to Washington. Really do appreciate the help getting the mirror situated after an unfortunate mishap. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Pea
Sep 20, 2023 -

Manly Honda responded

Hi Josh, Thank you for being the best part of Manly Honda and for taking the time to share feedback. It means a lot to us. Until next time. Your Manly Honda Team

September 19, 2023

I have been a customer here for many years. I have purchased many cars here and have never had such AWFUL customer service in my life! The way I was treated and talked to like I was a piece of More

by NICOLEWATSON2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Remollino
Sep 22, 2023 -

Manly Honda responded

Hi, it's Jose Rocha, Customer experience manager. I hope you've had time to consider updating your DealerRater review after our conversation and email. Manly Honda is proud to be the first Honda dealership in the continental US and will always try and make it right. Thank you for being the best part of Manly Honda!

September 19, 2023

It's fantastic everything goes so smoothly everyone is amazing and super helpful it was amazing? More

by SANTANAMARGARITA4
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Mendez
Sep 20, 2023 -

Manly Honda responded

Hi SANTANAMARGARITA4, Thank you for being the best part of Manly Honda and for sharing feedback. We appreciate you and value your business! Until next time. Your Manly Honda Team

September 18, 2023

This review is for Manly Hyundai, not Manley Honda. Outstanding! Britt and Ben seemed genuinely interested in getting me the right car and financing. More

by BLOUISEBARNES
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
Sep 20, 2023 -

Manly Honda responded

Hi BLOUISEBARNES, We are so glad to hear about your positive buying experience, and your business is vital to us. We value you and your feedback! Until next time. Your Manly Honda Team

September 16, 2023

Lucy customer service is outstanding. .she pay attention to details and she treat customers with respect. More

by ROBERT@YADASIA.COM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Manly Honda responded

Hi ROBERT@YADASIA.COM, We are so glad to hear about your recent service experience; we value you and your business. We look forward to your next one too. Best, Your Manly Honda Team

September 15, 2023

Super courteous, supportive of your concerns,appointments are very easy to obtain and the service was completely seamless. Great job. More

by mln69g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robertson, Bob Bradbury, Craig Kralka, Mike Baker, Jordan Rheude
Sep 20, 2023 -

Manly Honda responded

Hi mln69g, Thank you for sharing feedback; we value you and your business! Until next time. Best, Your Manly Honda Team

September 14, 2023

Great customer service and transparent transaction. Providing an Uber to get to work was very convenient. More

by DIGITALIMAGEARTWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Manly Honda responded

DIGITALIMAGEARTWORK, Thank you for sharing feedback and for being the best part of Manly Honda! Until next time Your Manly Honda Service Team

September 14, 2023

Always friendly, clean, and respectful but very busy and seem to take a long time for servicing More

by PHYLLISOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rheude
Sep 15, 2023 -

Manly Honda responded

PHYLLISOSBORN, Thank you for talking with me earlier today. I have shared your valuable feedback with our team. Setting proper expectations is rule #1, and I apologize for letting you down. And, of course, keeping you updated. But I know we'll learn from this and be better, and I look forward to our next service visit. Best, Manly Honda Service Team

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