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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,669 Reviews
Call Service Center (707) 542-5377

7,669 Reviews of Manly Honda - Service Center

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October 06, 2023

I will say Jose Rocha Jr gave me excellent phone service. Let say it again he gave me EXCELLENT SERVICE ! Very clear , very balance by that l mean he’s professional and personal More

by gosuecb
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Manly Honda responded

Thank you for being the best part of Manly Honda; we value you and your business! Thank you. Your Manly Honda Team

October 05, 2023

Shyla was great! My service took a very long time, but she kept me informed. More

by KELHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Remollino, Jordan Rheude
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Oct 05, 2023 -

Manly Honda responded

Thank you for the feedback; it means a lot. The additional feedback you provided during our phone call is priceless. I will share it with our team members and work to make it right. Thank you for being the best part of Manly Honda! Until next time. Your Manly Honda Team

October 04, 2023

They’re efficient but tend to tell you things need to be done that don’t necessarily. More

by ALPACA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Manly Honda responded

Hi ALPACAO, and good morning, Thank you very much for visiting Manly Honda. We greatly appreciate it. I have reviewed your survey results and would like suggestions on how we could have done better. You may contact me or me anytime at the dealership; email is also great. We apologize for not meeting your expectations and look forward to hearing from you. Thanks for being the best part of Manly Honda. Best, Jose Rocha Customer Experience Manager 707-535-1163 or jrochamanlyauto.com

October 01, 2023

They are very clean, they work fast and they do an amazing job servicing vehicles More

by sophon.hou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Manly Honda responded

We appreciate you, your business, and especially for choosing Manly Honda! Thank you for sharing feedback, and I'm so glad to hear of your positive experience. Until next time. Best, Your Manly Honda Team

September 30, 2023

Amazing service always ready to help and good pricing. Will always have me car serviced here More

by SANDIEGO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Vasquez, Danielle Jensen, Rebekah Jones
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Oct 02, 2023 -

Manly Honda responded

Thank you for taking the time to share your recent service visit experience. It means a lot to us! Until next time. Your Manly Honda Team

September 30, 2023

Manly Honda is the dealer number 1 on Sonoma country they all the time have the best deals thank you Honda More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/o
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Oct 02, 2023 -

Manly Honda responded

We appreciate your feedback and business and thank you for choosing Manly Honda for all your vehicle needs. Until next time, Your Manly Honda Team

September 28, 2023

Good dealership but they are not consistent with the time it takes to get work done. Make an appointment to get oils service done and it’s completed in hour and half. Make appointment for some thing and it t More

by VICG1806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Manly Honda responded

Thank you for sharing valuable feedback; we take it seriously. We will work hard to improve procedures to ensure consistency. We look forward to proving that to you when you visit again. Until then, Your Manly Honda Team

September 28, 2023

Manly Honda had the car I needed in their lot inventory and were efficient with the sale process More

by STRAPACKOF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Svetlana Tara-Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Manly Honda responded

Thank you for choosing Manly Honda. We thank you so much for sharing feedback; it means a lot. I am happy to hear that your purchase process was efficient. Until next time, Your Manly Honda Team

September 28, 2023

Very good experience, very helpful, they where very understanding and friendly to us and provided amazing service More

by TGALONSO63
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgard Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2023

I appreciated the extra help and the friendly service I was given by my salesperson. More

by SKATINLISA
Recommend Dealer
Yes
Employees Worked With
Victor Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Manly Honda responded

Thank you for being the best part of Manly Honda, and I am so glad your experience with us was positive. Until next time. Your Manly Honda Team

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