Manly Honda - Service Center

Quick fact based considerate eager to achieve results dealer client orientation and clean vibrant campus. dealer client orientation and clean vibrant campus. More

I have been using Manly Honda since 2005, when I bought my 1st Crv. I traded it in, in 2018 for my next crv. Both vehicles are great, and my service has been great. Thank you! David Ashby was very info my 1st Crv. I traded it in, in 2018 for my next crv. Both vehicles are great, and my service has been great. Thank you! David Ashby was very informative and helpful. More

Scott Hess was amazing. He helped me with all my questions when I initially came in and streamlined the whole process when I purchased my car. He helped me with all my questions when I initially came in and streamlined the whole process when I purchased my car. More

The service was done well, quickly and at a fair price. A full inspection was included. A full inspection was included. More

The service was very quick and I was able to wait in the well equipped waiting area. well equipped waiting area. More

I don’t recommend his dealership . I will not be purchasing another vehicle from manly Honda I will not be purchasing another vehicle from manly Honda More

Manly is great. They are very professional and know their craft well. I trust them to take good care of my car.. I refuse to go to the Service Department at Bil They are very professional and know their craft well. I trust them to take good care of my car.. I refuse to go to the Service Department at Bill Pearce Honda in Reno where I primarily live. More

Honestly, as soon as I walked in, it was a chaotic environment with what looked like an impromptu staff meeting in the middle of the entryway, and when I asked what was happening, I was told there was environment with what looked like an impromptu staff meeting in the middle of the entryway, and when I asked what was happening, I was told there was a staff shortage in the service department, and from that point on, what is usually top-notch and excellent service, seemed to unravel. Given their circumstances, I decided to be patient and work while waiting. I was told it would take 2 hours for my car's usual 1 hour lube and oil service. But after I realized I had been in the waiting area and working for almost 3 hours, with no status from anyone, having watched service techs pour out of the service bay to get lunch at a taco truck, and a few people who came in after me have their cars done before me, I tried to find my service rep, but she was out to lunch. I never saw or heard from her again. Another rep checked for me, and a service tech was working on my car and said it would be ready in about 20 minutes, and I was fine with it being done a half hour later. But then, when I went to pay and asked how the tires looked to them, I was told I needed new tires immediately (they were originals from my 2019 purchase) and that it was "dangerous" for me to drive any distance with them. Even at 38,000 miles, I knew I needed new tires soon, but I was surprised he used the words "dangerous" and "immediately." Even though I said I absolutely had no more time that day (and I didn't), he kept pressuring me to buy tires that day, hurriedly writing and showing, not giving me an estimate for a discount I could get for who knows what tires, trying to talk me into it. I prefer to conduct my own research before I buy tires, so at that point, I was getting irritated and repeated that I had no time for it that day. I paid and left. I double-checked the tires, and they were worn but not looking "dangerous" to me. I found out the following week at two other tire stores that while I needed new tires, they weren't yet in the usual "dangerous" zone. And now, my car is running rougher than when I drove it in for service. I doubt I will return to this service dept. again. More