Manly Honda - Service Center

I am very satisfied with my service. It went smoothly all the way from setting up the appointment on line, drop off, and pick up. the way from setting up the appointment on line, drop off, and pick up. More

Excellent triage and service Needed to get a replacement keyfob programmed for my recently purchased 2018 Honda Accord (purchased elsewhere). They have a crew of folks who are sta Needed to get a replacement keyfob programmed for my recently purchased 2018 Honda Accord (purchased elsewhere). They have a crew of folks who are standing by to offer assistance, they guide you to the right person to start with (making an appointment). On the appointment day, they guide you from the moment you arrive. A service rep (Chris Reid) gets the order started, then off to the waiting area. Took a couple of hours, but that was expected. This was the first time I'd used a dealership for service in more than a decade. I was very pleasantly surprised at the efficiency and communication. No hard sell on anything, and they even asked beforehand if I wanted to keep my license plate frames (a real pet-peeve of mine, having them switched out without asking at dealerships in the old days). Customer service and satisfaction is clearly drilled every day as the number one priority. My Honda has a couple of years of warranty left, and I'll definitely be back if/as needed. More

Maintenance Jose is great he is always very attentive, he had my car ready on time and it was on a Saturday. That is why I have all my cars serviced here, because Jose is great he is always very attentive, he had my car ready on time and it was on a Saturday. That is why I have all my cars serviced here, because of the excellent service. More

Jose always gives me the best advice and services they got to offer, taking care of his customers....I would highly recommend him to my friends. got to offer, taking care of his customers....I would highly recommend him to my friends. More

Bill Robertson is Great! Whether it is an emergency or just our normal maintenance Bill makes sure that my appointment fits into my schedule and treats me great - he always ha Whether it is an emergency or just our normal maintenance Bill makes sure that my appointment fits into my schedule and treats me great - he always has a great attitude and is the primary reason we use Manly Honda servicing exclusively! Thank you Bill for your help and friendly attitude! More

Chris was very helpful and took his time to explain everything. They were able to get me in quickly and worked around my schedule. Thank you! everything. They were able to get me in quickly and worked around my schedule. Thank you! More

Great service experience Was notified by Honda about a recall repair so I brought my 2005 Honda Odyssey in. The dealer service team discovered that there actually was NO recal Was notified by Honda about a recall repair so I brought my 2005 Honda Odyssey in. The dealer service team discovered that there actually was NO recall on this vehicle and apologized profusely that I had brought it in for no reason. Since I was there they offered to do a checkup and were able to fix an AC problem that I had been experiencing for several months. Provided me with Uber rides to/from home while they did the repair. Repair cost very reasonable. Tracee was very responsive, courteous and helpful through the whole process. Much better service than I've had at other dealers. I was told they service over 200 cars per day but the level of customer service felt more "small-town" which I appreciated. More

Honda FIT 45K Service Every 5K mile service. More complete than earlier services due to mileage. Excellent service as usual. Bill Robertson is a gem. Whole Manly Tea Every 5K mile service. More complete than earlier services due to mileage. Excellent service as usual. Bill Robertson is a gem. Whole Manly Team are very nice folks to work with. More

Usually very polite and clear. Up front about costs. Staff is efficient. The multiple-drink selection coffee machine in the waiting area is a plus. Staff is efficient. The multiple-drink selection coffee machine in the waiting area is a plus. More

Great experience even when the issue was my oversight I showed up to Manly in the rain when there was an extensive line of cars in the service line. I didn't wait more than two minutes before Denise came I showed up to Manly in the rain when there was an extensive line of cars in the service line. I didn't wait more than two minutes before Denise came to my car, found my appointment details, and very pleasantly explained what to do and expect next. A few minutes later, Mark called me from the waiting room, and we ran through the details of my concern. This was my second experience with Mark as my service rep., and he is great. I made this service appointment because I was sure that Manly had miswired the receptacle for the trailer hitch that they had installed about a year before. Mark assured me that they would diagnose it and make it right quickly if it was miswired. When he called me a few hours after I left Manly to explain that they found that the issue was a blown fuse, he presented it in a way that didn't make me feel like a fool, which I very much appreciated. From the moment that Denise greeted me at my car to paying my bill with Mark, I felt that I was treated with respect and fairness. More