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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,667 Reviews

7,667 Reviews of Manly Honda - Service Center

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March 05, 2020

Efficient and on time. This was a airbag recall on a 2003 Accord. Great service and free rental. And will surely return for any future repairs. More

by STASSI7
Recommend Dealer
Yes
Employees Worked With
Chris Reid
March 05, 2020

Air Bag Recall Despite my frustrations with the recall process, all of the employees I had contact with were calm and guided me through the ordeal. It would be help More

by Fidoosh56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Ron Timms
Mar 05, 2020 -

Manly Honda responded

Thank you very much for the input. I believe you are correct and the rental process is currently being reviewed to better the experience. We appreciate your business and hope to see you again shall the need arise.

March 04, 2020

Jose Rocha was a pleasure to work with. Helpful, friendly and personable. He apologized on behalf of the dealership for old issues I had even though it wasn’t his fault. He made for a pleasant time and stay More

by Mike
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Manly Honda responded

Thanks Mike!! You kind words and understanding is why we put the customer first. We greatly appreciate your patronage and hope to see you again when the needs arises.

March 04, 2020

As soon as I pulled up to the service area I was greeted respectfully and happily by an employee. I felt welcomed and all my questions were answered clearly by them More

by MGMARIA270
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 04, 2020

The staff has been very friendly, knowledgeable and helpful each time I’ve taken my car in for services. Jesus was the last service rep who’ve assisted me and he made sure I was satisfied with the serv More

by THUYHA1997
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
Mar 04, 2020 -

Manly Honda responded

Thank you very much for the compliments and your business!! We greatly appreciate your visits and value the input from our customers. We strive to go above and beyond. Thank you again and hope to see you again in the future.

March 03, 2020

Denise approached me right away for my service on my car gave me quick direction on where to go and what to do. Very quick and efficient. More

by Honda owner
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Manly Honda responded

Great to hear!!! We welcome all of our customers as quickly as possible. We are here to serve the customer! Thank you for the kind words.

March 02, 2020

Importance of maintenance Manly has my complete service to keep my car running at it best. Your service specialist make sure that this is a top priority every time to visit yo More

by nancyandjoel@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
Mar 02, 2020 -

Manly Honda responded

Nancy, we really appreciate your business! We feel that the customer comes first. Please do not hesitate to contact us when in need. Thank you very much.

February 29, 2020

Very friendly and helpful. Made sure all my information was updated in the system and helped me with all of my questions and concerns. Easy process More

by CASEY_FONTAINE17
Recommend Dealer
Yes
Employees Worked With
Andrew Hirayama
Feb 29, 2020 -

Manly Honda responded

Hi Casey, Thank you very much for the kind words. We here at Manly greatly appreciate your business and look forward to serving you agin when the need arises.

February 29, 2020

I find this dealership to be most helpful in selection and accommodating in their services! Everyone who helped me with the completion of my lease went above and beyond to be sure that I understood all th More

by R1SWEETTEDDYCAKE
Recommend Dealer
Yes
Employees Worked With
Jesse Broadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Henschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FABIAN NUNEZ, Alex Ghadiri, Ron Timms
February 28, 2020

This center does good work and I have had good experiences with all the staffing. The one thing that is frustrating is the huge wait times and needing to leave my vehicle all day even for simple More

by CADAMS16
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Jesus Jimenez
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