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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,667 Reviews

7,667 Reviews of Manly Honda - Service Center

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March 13, 2020

Very friendly and welcoming staff. My appointment was unexpectedly going to talk longer due to staff being out and they accommodated me with a complimentary Uber back to my work. They then called when my More

by BROGAN93
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 12, 2020

Service was good overall. Jesus Jimenez was very personable and accommodating with all of my questions and feedback. My only complaint is that my rental car was not clean and when my car was returne More

by LILIAROSE707
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
March 12, 2020

Service appointment All was on time and very professional. Chris was very suggestive in items to be accomplished to keep my car compliant with service book and Jennifer m More

by LBRUCEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Chris Reid
Mar 12, 2020 -

Manly Honda responded

Thank you very much for the kind words. It is our pleasure to serve all of our customers. We look forward to seeing you again shall the need arise.

March 11, 2020

Quick service I couldn't get an appointment within a few days so I opted to get there first thing in the morning to get in line on a 'first come, first served' basi More

by JULIELOVESEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 09, 2020

I was greatly overcharged for a basic diagnostic. $350 is double what I’ve been charged in the past. The following day I called the service member who helped me, left a message and never even got a call back More

by JUSTER1015
Recommend Dealer
No
Employees Worked With
Ron Timms
Mar 09, 2020 -

Manly Honda responded

Good morning, my name is Zach Roberts. I am the Service Manager here at Manly Honda. I would greatly appreciate some further input in regards to your recent service visit. Unfortunately, I can not look up your vehicle based on "Juster1015". If I may ask, can you please contact me here at the dealership so I may better assist with a possible misunderstanding? (707) 535.1136 or if you prefer email: zroberts@manlyauto.com Thank you for your time and I look forward to hearing from you soon.

March 08, 2020

Excellent Everything about this service was perfect. Jose Rocha was especially helpful. I boiught my CRV here and drive down from Mendocino to Mamnly Honda b More

by GBZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

First time here Did not know what to expect other than hearing how long it takes to get service at a dealership. Of course I haven't had occasion to visit one since I More

by tomscotty97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
March 07, 2020

Great! Tracey was superb. She made sure I got the best deal possible and she did her research. I needed a new tire and she made sure to check if I was covere More

by SNOWLAKE108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracee Olibas
March 06, 2020

Very thorough and very polite service. Very good service and friendly person who helped me.. Was finished in about half the time so did not wait forever for the work to finish. More

by SGANDJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but it was a woman
Mar 06, 2020 -

Manly Honda responded

Thank you very much!! We appreciate our customers input and value your business. Please feel free to pass along your experience to others and we hope to serve you again in the future.

March 06, 2020

Service Have been coming here for years for my service and it's always an enjoyable experience. Every one is always nice and I feel I get a service I can trus More

by CHRISEPTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Manly Honda responded

Thank you very much for the awesome review! As you already have experienced, we truly care about our customers. We appreciate your business more than anyone could understand. Please feel free to tell all your friends and we will make sure they are treated like family. Thank you again.

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