7,667 Reviews of Manly Honda - Service Center
Great experience I was greeted by a happy staff member, Denise Rice within 1 minute of arriving for service. I was then directed inside to meet with Ted to get my ser I was greeted by a happy staff member, Denise Rice within 1 minute of arriving for service. I was then directed inside to meet with Ted to get my service started. All the staff were taking the extra measures for everyone’s safety (re COVID-19). I also came in contact with Mary Beth and Tracee both with smiles under their masks! I could tell by their demeanor and interaction with me. I asked Denise if she could get something out of my car and she happily obliged. Ted advised me my service could take up to 3 hours due to an issue I was having with my key fob and the extra measures they were taking with sanitizing the cars. I decided to wait outside and read. I received a text from Ted about an hour later saying my car would be ready sooner than expected. He also contacted the warranty company and confirmed my key fob was still under warranty (saving me $175 for testing and reprogramming). My car was finished in 1 hour and 45 minutes. I’ve always had great service with Manly Honda And this service was above and beyond. Thank you! More
Usually I love this Honda service department. This time I felt I was getting a sales pitch and not an honest assessment of what needed service and what could wait felt I was getting a sales pitch and not an honest assessment of what needed service and what could wait More
The pick up and delivery service is great!! Spent a few minutes on the phone to iron out some details and they took care of the rest. I hope to see this type of service continue in the future. minutes on the phone to iron out some details and they took care of the rest. I hope to see this type of service continue in the future. More
Went in to get a few items fixed including the AC. 1 month later AC is still having same problem. Rest of items still work. All interactions were high quality customer service. When I got my car back I month later AC is still having same problem. Rest of items still work. All interactions were high quality customer service. When I got my car back I found a Versace earpod case and gave it back to the service team. More
Great service Prompt, friendly service. Ron was great about explaining the service being done and was also helpful about planning my next bigger service appointmen Prompt, friendly service. Ron was great about explaining the service being done and was also helpful about planning my next bigger service appointment and what to expect. More
great service I went in to get my oil changed and I was given a discount for my first time having service done. Ron was very friendly and easy to work with. He even I went in to get my oil changed and I was given a discount for my first time having service done. Ron was very friendly and easy to work with. He even offered me a free license plate. I will be back again for sure. would recommend honda for either buying a vehicle or getting your service done. More
Jesus Jimenez is always professional, courteous, articulate, patient and very good at explaining answers to my questions. Thank you for your great service. I am a is always professional, courteous, articulate, patient and very good at explaining answers to my questions. Thank you for your great service. I am a returning customer More
Always an excellent experience every time I visit the service department. Jose Rocha is the one that assisted me in this time. Nothing but great service and my gratitude to him service department. Jose Rocha is the one that assisted me in this time. Nothing but great service and my gratitude to him More
The problem with mice in the filter was handled incredibly w Thanks Jose.........again. Great service and super information along the way. Keep up the good work Actually was able to purchase a product Jose Thanks Jose.........again. Great service and super information along the way. Keep up the good work Actually was able to purchase a product Jose recommended on line to eliminate future problems. More
Went in to dealership for a basic service, was helped by Jose! Highly recommend him. Very helpful and a pleasure to deal with! Thank you! I have been in the automotive repair industry for 45 years and Jose Jose! Highly recommend him. Very helpful and a pleasure to deal with! Thank you! I have been in the automotive repair industry for 45 years and Jose is an asset to Manly Honda! More