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7,668 Reviews of Manly Honda - Service Center
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July 24, 2020
Repairs done easy!!! Bill was GREAT to work with! He explained all the repairs, coordinated transportation and kept me updated on status of repairs. Now my vehicle is saf Bill was GREAT to work with! He explained all the repairs, coordinated transportation and kept me updated on status of repairs. Now my vehicle is safe! Thank you Bill!!! More
by PURPLEGEM99
Verified CustomerEmployees Worked With
Bill Robertson
July 22, 2020
service expert Hospitable, concise and accurate and delivered on commitment. Respectful and reminded me of the warranty expiry without making feel to pressured by it Hospitable, concise and accurate and delivered on commitment. Respectful and reminded me of the warranty expiry without making feel to pressured by it. Keep it up! More
by D&D
Employees Worked With
Mark Winkler
July 21, 2020
I had a very pleasant experience having my Honda serviced. Great customer service! Service department was fast and accommodating. I also Appreciated having my car washed. serviced. Great customer service! Service department was fast and accommodating. I also Appreciated having my car washed. More
by SARA_IRIS123
Employees Worked With
Andrew Hirayama
July 21, 2020
Valet Pickup and Dropoff service The perfect way to get your Honda serviced during the pandemic. They picked it up right on schedule, and returned the car early the same afternoon. It The perfect way to get your Honda serviced during the pandemic. They picked it up right on schedule, and returned the car early the same afternoon. It was not necessary for me to interact personally with anybody at the dealership, which is important to me as i am over 70. More
by WILSONL
Employees Worked With
Andrew Hirayama
July 15, 2020
Quick, easy, thorough, kind. I was even offered a 2020 CRV hybrid to drive which I was interested in but never received a call back from the upgrade manager about. It’s ok didn’t need to spend the money, CRV hybrid to drive which I was interested in but never received a call back from the upgrade manager about. It’s ok didn’t need to spend the money, anyway! Ted was fantastic, knowledgeable and kind. Thanks, Honda More
by CERASTINSON
Employees Worked With
July 15, 2020
I like use Honda Accord because safe to drive. If do Service not to expensive. Service Department can check everything my car so they can fixed correctly. Service not to expensive. Service Department can check everything my car so they can fixed correctly. More
by NANIKSUGIJO
Employees Worked With
Bill Robertson
July 14, 2020
This was my first service/5k, pretty basic - on a new CRV. I had to make 3 trips there to get it done and, after all that, am not really sure that things were even done right...really based on how I was treat I had to make 3 trips there to get it done and, after all that, am not really sure that things were even done right...really based on how I was treated. No way to check it, easily, and am not going back. 1. First trip: they had the date wrong and sent me a text for a wrong service date. Second: the service time - all seemed ok, and on the positive side the agent did find a little discount to apply to that was the good part. BUT when I got home, I thought I'd run the window wipers and there was no fluid. It had been empty but they were supposed to fill it. That was not done. I know it seems like a small thing but it made me wonder what other fluids did not get topped off! 2. I had to go back a THIRD TIME and when I saw the same agent, after the fluid was added, I said, in a friendly way, So, how about a comp service the next time I come in, considering this was three trips for a simple service? He said...Oh you can ask me about it next time. I said aren't you going to make some notes about that now? He basically was happy to get rid of me and said just ask me next time. Well with the amount I drive that could be next year! 3. Then he had the nerve to remind me that he needed a report of "10" on the honda survey. SO there were then 2 followup surveys from Honda: one from the dealership (manly!) and one from corporate office. I did completely them both honestly, not just slamming but describing the situation. 4. One of the followup emails was even to ask how the "followup customer service call" had gone. Apparently someone was supposed to phone and ask how things went -- even just a matter of course, not even as a reply to my 'situation' as I'd described it. Nobody ever even called to check in about anything. Ok that's the story. More
by bjacobscolor
Employees Worked With
Not sure about the person who made the appointment initially and who sent the text with wrong appt. info., Mark Winkler
July 11, 2020
Helpful and Knowledgeable Staff My Honda Pilot 2019 broke down and towed to Manly Honda due to my engine overheating. The service staff, along with the rental car department, were so My Honda Pilot 2019 broke down and towed to Manly Honda due to my engine overheating. The service staff, along with the rental car department, were so understanding and helpful with my rather chaotic situation. Jennifer Couch especially treated me with the utmost respect and patience and answering any questions I had, which made my overall stressful car service seamless. I do appreciate the staff at Manly Honda and definitely will be making a return for my next service. Thank you! More
by brendaymorgan
Employees Worked With
Jennifer Crouch, Chris Reid
July 10, 2020
Change oil Gran servicio y rápido en la entrega de mi auto amabilidad y le realizaron bien la inspección y al momento de entregarme el auto me explicaron toda la Gran servicio y rápido en la entrega de mi auto amabilidad y le realizaron bien la inspección y al momento de entregarme el auto me explicaron toda la factura excelente More
by ROSIOMAGANA7890
Employees Worked With
July 10, 2020
Scott was extremely helpful and smelt really good almost like too good lol and although he knew nothing about the car, he had a great attitude and a nice haircut 💪🏼 All together a great human being ! like too good lol and although he knew nothing about the car, he had a great attitude and a nice haircut 💪🏼 All together a great human being ! More
by Whyquit
