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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,669 Reviews

7,669 Reviews of Manly Honda - Service Center

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October 31, 2020

Thanks so much manly honda for all you guys are great and the best I will be back for sure to continue with the service. More

by GERMAN L CARRILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

I have always been treated fairly and have always been satisfied with the work done on my Honda. Bill Robertson has always helped me in the past (he's on vacation) and America Quiroz has done a wonderful More

by Deborah (sister)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson, América Arciga Quiroz
October 28, 2020

Jose was the most kind, funny, A+ service rep I have ever worked with. I've had Mercedes and Range Rovers, Manly Honda and Jose set the bar 5 stars! More

by Heidwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager as well
October 28, 2020

It was easy check in and the wait time was what was expected. The first advisor I worked with gave me a quote that was lower than what the advisor stated the day of the service, but he homered her quot More

by CYNTHIAROSE068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reid
October 28, 2020

Over the phone, America took down my problem accurately, The car alarm was going off when there was no one or thing around it. She offered me a diagnostic appointment. What else could I do? Low and behol More

by MLTHEISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
América Arciga Quiroz
October 28, 2020

I have gone to a few Honda dealerships in the last couple years and have found the service department at Manly to be the best. I have been dealing with Chris Reid there, and he is always friendly, patient, More

by pamela.fitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reid
October 28, 2020

Chris is always helpful and quick to answer any questions and reply calls or texts in a timely manner. Always a positive experience, thank you More

by NICOLE.ROGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reid
October 28, 2020

Had to wait about 10 min before getting help. Ron was able to wait on me after no rep was available. Ron provided excellent service. Provided me lyft while waiting for my car repair due to a recall. He a More

by suvanaseng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
October 27, 2020

Ron Timms was great. He was very friendly and helpful. Also very attentive. He arranged for a ride with Lyft back and forth for me because I was originally told the service would only be about 30 minutes More

by Juanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
October 27, 2020

I have been using your services for a long time and I I have been using your services for a long time and I have always been satisfied with all of them. However, this last time I brought my Honda you c More

by KWADRA
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
América Arciga Quiroz
Oct 27, 2020 -

Manly Honda responded

Hello, and thank you for reaching out. We would be more than happy to correct any errors that may have happened during your service visit. Although I have not seen this type of error happen before, I would need to get some information to reimburse you efficiently. Please feel free to contact me at 707-535-1136 or zroberts@manlyauto.com. Thank you again for your insight and I look forward to correcting any wrong doings so that we may better serve you in the future. Zach Roberts Service Manager. Manly Honda

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