Manly Honda - Service Center

We bought our Honda Pilot from Manly Honda in Santa Rosa in February 2017. We have only had our car serviced at Manly Honda and could not imagine taking our car anywhere else. Denise Rice, Mandi Sumner and in February 2017. We have only had our car serviced at Manly Honda and could not imagine taking our car anywhere else. Denise Rice, Mandi Sumner and America Quiroz are incredibly kind and efficient at what they do. The front end gentlemen could take a lesson from these wonderful ladies. Ron Tommy is a great service man who sets the bar high for others in his team. More

Very helpful teamwork, I have an auto mechanic shop and I needed a transmission software update and was very pleased with how fast I was taken care of. America was very helpful. needed a transmission software update and was very pleased with how fast I was taken care of. America was very helpful. More

First service on new at this dealer, oil change, rotate tires, very busy service dept, greeted by service rep immediately, very friendly, handled drop off quickly, called when job completed, pickup fast & tires, very busy service dept, greeted by service rep immediately, very friendly, handled drop off quickly, called when job completed, pickup fast & efficient, job done well More

Denise was phenomenal. From start to finish she was a joy to work with. Denise made the whole rental experience quick and painless she is very good at what she does! to work with. Denise made the whole rental experience quick and painless she is very good at what she does! More

Jose Rocha is one of the best most efficient service advisors and Honda employees that I have ever dealt with. From service, to parts, to sales, to finance...... Jose surpasses them all. (And I have b advisors and Honda employees that I have ever dealt with. From service, to parts, to sales, to finance...... Jose surpasses them all. (And I have been a loyal Honda customer since before 2004 when I bought my Honda CBR motorcycle) I bought a brand new Honda 2020 CRV Hybrid in April of this year and had an unavoidable incident which cost over $6,000 in repairs. Jose was right by my side through the entire process. Helped me file an insurance claim, diligently worked with my insurance rep, kept me fully updated regularly on the progress as it was coming along....... and to top it all off: (this is what separates a good employee from an excellent/outstanding/amazing employee) He waited for over an hour while I drove from San Francisco to Santa Rosa (after they were already closed at 4pm) just to make sure I got my car back. It was a very intense and serious repair but with help and support of Jose it seemed effortless. Jose Rocha is definitely my number ONE service advisor and I will continue to do business with Manly Honda despite having many other Honda dealerships much closer to me. Jose - thank you for everything. The car is running great, feels wonderful, super clean, and overall to say you were phenomenal does not do justice. Thank you so much for everything and I look forward to dealing with you and only you for any and all Honda related issues. Thanks again! More

Excellent service from check-in to an end.Jesus Jimenez took care of me, and smiled the whole time! Pleasant place to wait for my car. took care of me, and smiled the whole time! Pleasant place to wait for my car. More

Good service - Warranty issue and I got a loaner car for several days while they figured out what the problem was. Great Service all around. several days while they figured out what the problem was. Great Service all around. More

America did a great job with my service appointment. She was attentive and quick. All good things with the service she provided. The questionable part was when we were asked to stay outside, to help prevent was attentive and quick. All good things with the service she provided. The questionable part was when we were asked to stay outside, to help prevent the spread of Covid, but the Honda staff got into every vehicle where the general public doesn't wear a mask. I know everyone is doing their best during this strange time, but some common sense needs to prevail. There's absolutely no logical reason to have customers wait outside to register, but allow them to come in to pay. It implies that it's okay to risk Covid for money, but not to give some customer service. Again, I know we are all doing our best to do the right thing, but there has to be some common sense involved. Thank you for all you do. More

Great kind and expedited service from Mike allowing to be on way under 90 mins. Mike provided me with a thorough explanation of anticipated repairs on my Honda. on way under 90 mins. Mike provided me with a thorough explanation of anticipated repairs on my Honda. More

Denise is a gem! She’s friendly, efficient and so helpful! Honda always has loaner cars available for their customers...great customer service! Return customer for sure. helpful! Honda always has loaner cars available for their customers...great customer service! Return customer for sure. More