Back

Manly Honda - Service Center

Santa Rosa, CA

4.6
7,667 Reviews

7,667 Reviews of Manly Honda - Service Center

Sort by
December 16, 2020

Manly honda of Santa Rosa on Auto row has provided very good service for our honda. Service representative America did a wonderful job. Thank you More

by YASITAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
América Arciga Quiroz
December 16, 2020

This was my first service at Manly and I was very satisfied with their customer service, price and on time delivery. They offered me Lyft ride to and from my home to drop off and pick up my car, whic More

by MONZURALAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Jose and Denise have gone out of the way to be soo helpful. I've had a great experience with both service and the rental department. Dont know what I would have done without this complimentary rental More

by Crystaldiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
December 15, 2020

Hi, Jose was great and tried hard to please but the car didn’t get washed even though you had it for 5 hours and it still shows the read out I have low tire pressure. I live over an hour away and in this d More

by TONI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Rocha Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2021 -

Manly Honda responded

TONI10, I apologize you were frustrated with your experience. We would be more than happy to make up for this and arrange to pick up your car. Jose does try hard to please as his 4.9 rating with 421 reviews attests to and is as concerned as I am that we make up for this experience. We hope we have a chance to earn a better review and make up for any frustration you had. Please feel free to call me directly at 707-535-1124 so I can help and arrange anything that is most convenient for you J.D. Dantzler General Manager

December 15, 2020

Ted is always professional and efficient. I know when I Coe in I am going to get top notch service. Ted made a difficult situation easy. Thanks Tex More

by MARYBETH POOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Timms
December 15, 2020

Great customer service!! This is my first Honda and I Great customer service!! This is my first Honda and I really like this car. The service and the friendly environment at Manly Honda Santa Rosa makes More

by TASSIABR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Helmke
December 15, 2020

Very efficient service. You let me know when the car was due for service, took in the car right on time per the appointment. You let me know exactly what work was needed and how much it would cost. No surpr More

by kpsails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Congi
December 15, 2020

This was my first visit. In spite of the pandemic, I felt relatively safe and it all went smoothly. I'd suggest adding to appointment confirmations a little note about what to expect upon arrival. More

by SUSANGMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Helmke
December 14, 2020

Shawn delivered the service as promised plus they found a nail in front left tire. He notified me of problem and got it fixed as well. Very professional. More

by ENABNIT.MATT.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Matteoli
December 14, 2020

We bought our Honda Pilot from Manly Honda in Santa Rosa in February 2017. We have only had our car serviced at Manly Honda and could not imagine taking our car anywhere else. Denise Rice, Mandi Sumner and More

by Jenn W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandi Sumner 5 stars, Ron Timms, América Arciga Quiroz
...
397
...