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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,600 Reviews

7,600 Reviews of Manly Honda - Service Center

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January 21, 2025

Treated very nicely. Great job on the maintained thorough report Very pleased great customer service. More

by KATHRYNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

The Service Advisors are on top of everything at this location Manly Honda. Sonia was great this last time and David before her. Thank you. More

by DDREILING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Again got all recalls updated and brakes checked routine service through text showed up check in such team work while waiting short time fir another person to get car check in asked ny others If someone hel More

by BAPIERCE_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I had no appointment to drop my vehicle off in the morning for a simple oil change. The service advisor was very clear communicator. We ended up doing a lot more work same day and was able to get my v More

by DJOSHA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I was from out of town and needed service so i swung in to Manly for assistance..All around me the service center team was handling each and every customer with professional courtesy, processing them quick More

by DAVE B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Thank you always taking a good care of my car and for doing an awesome job as always.. More

by Perlitaborchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Appointments are fairly quick and as seamless as possible. Staff is always very friendly, as well. More

by L.CORZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Manly Honda responded

Hi L.CORZO, Thank you for taking the time to share feedback from all of us at Manly Honda. We look forward to your next service visit! Best, Your Manly Honda Service Team

January 03, 2025

Manly Honda , it’s my favorite dealer to buy a car This is the third’ car I bought and I’m very satisfied You guys are the best More

by MARINABERNAL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonia Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Manly Honda responded

HI MARINABERNAL96, Thank you for choosing Manly Honda and for sharing your valuable feedback. Happy New Year! Best, Your Manly Honda Team

December 31, 2024

Total lack of keeping us in the loop. Also got a call the day after dropping off our car asking why we missed the appointment ! More

by DS.CURL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucia Chavez Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Velazquez Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Molinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Ohlsson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Manly Honda responded

Hi DS.CURL, Thank you for choosing Manly Honda and for sharing your valuable feedback. Happy New Year! My name is Jose Rocha, and I am the Customer Experience Manager. I would like to understand our failures better. I can be reached at 707 535 1163, Tuesday through Friday, from 9 a.m. to 6 p.m. I look forward to our conversation to make things right and learn from our missteps. Best, Your Manly Honda Service Team

December 30, 2024

Bringing our CRV Hybrid to Manly service has been a wonderful experience. Our service advisor, Jose Rocha is the best. More

by JEB07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and for sharing your valuable feedback! Happy New Year, and we look forward to seeing you again. Best, Your Manly Honda Service Team!

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