Manly Honda

Awesome Experience Jared, Drew and Sean were amazing. Very understanding and not the least bit pushy. Together they made sure that all our needs were met and we left hap Jared, Drew and Sean were amazing. Very understanding and not the least bit pushy. Together they made sure that all our needs were met and we left happy. Amazing turn around from a previously horrific experience. We can’t thank you guys enough. The only frustration we have had is that we are still working on getting the car clean from the initial purchase. We had a rough time getting a hold of someone from the service department went a couple days without a call back, we let Jared know and we received a call within minutes. again amazing experience overall minor bumps along the way. Overall happy. More

Honda Purchase This was my first experience with Honda. Jared was friendly and made me feel comfortable right away. He welcomed all of my questions and kept a good This was my first experience with Honda. Jared was friendly and made me feel comfortable right away. He welcomed all of my questions and kept a good sense of humor while we negotiated price. The process was much more fun than I anticipated due to Jared's professionalism and super nice demeanor. I have already recommended him to my friends and family. I also worked with Paul who was a complete professional. He was friendly and personable, and explained things clearly. I appreciate that he helped me sort out the services I needed and those I didn't. I left his office feeling like he sincerely cared about my warranty purchase. Overall, I felt like I have two new friends! Thank-you! More

I got the perfect car Jesse was super helpful getting me the car I wanted. I felt like I paid a great price. I wasnt pressured to get anything I didnt want. The car is clea Jesse was super helpful getting me the car I wanted. I felt like I paid a great price. I wasnt pressured to get anything I didnt want. The car is clean for being 3 years old runs great. I am so happy I came to Manly. More

Best Experience ever! Do your homework! You will come to the same conclusion I have. I researched the types of cars and car reviews. I found the type of car I wanted, (Ho Do your homework! You will come to the same conclusion I have. I researched the types of cars and car reviews. I found the type of car I wanted, (Honda CR-V) Then I took it a step further and searched the dealerships ratings and reviews. I found Manly Honda in Santa Rosa about a 4 hr drive away from me. They had a top dealer rating and found that the reviews all said how great it was to work with these people. I searched their inventory and compared it with other dealers. There were a few dealers with similar inventory BUT, much lower dealer ratings. I found out for myself, Manly folks are super to work with. No pressure in sales. Fair, honest, and really nice. "What are you looking for, and here is what we have". Manly even found a better interest rate for me than what my bank had pre-authorized. Was it worth the 4 hr drive? oh heck ya! I will go again if i ever need another car and for sure I will be recommending my friends go there! More

poor service while trying to schedule Once there, the service was very good. However,(and this is the second time this has happened) when I called to make an appointment the recording tol Once there, the service was very good. However,(and this is the second time this has happened) when I called to make an appointment the recording told me to leave my info and I'd be called back. After a week I called again. The excuse given was, "There are only two of us here". My suggestion: either change the recording to say call back, we will not return your call -or- Do something about the attitude of your staff. And yes, I know I can make the appointment online. More

I couldn't Be more Happier I am so pleased with the service Honda has given me. I previously had a ford and the service is not compareable!! Thank you Honda for everything, I wi I am so pleased with the service Honda has given me. I previously had a ford and the service is not compareable!! Thank you Honda for everything, I will always be sticking with Honda for now on. More

Oil change and new headlight Jose is so helpful! Very professional and explained everything in great detail and in a way I could understand even though I know nothing about cars. Jose is so helpful! Very professional and explained everything in great detail and in a way I could understand even though I know nothing about cars. Will be back for sure! More

Bought a Clarity with the most ease of purchase here. I recently bought a Honda clarity with Manly Honda and Ben Steinberg. Ben answered all of my questions regarding the car, price, fees and have delive I recently bought a Honda clarity with Manly Honda and Ben Steinberg. Ben answered all of my questions regarding the car, price, fees and have delivered the car to my place! He was honest, straightforward and dealing with Manly/Ben have been a pleasure and the experience remained in stark contrast with few other dealers I have been to in the area. If you are bay area, I would highly recommend to check with them for your purchases. More

Dan Thompson/Beejan Roohian Dan took very good care of us. Looking out for us by explaining the features and options very carefully and clearly. When we decided on a Clarity, Da Dan took very good care of us. Looking out for us by explaining the features and options very carefully and clearly. When we decided on a Clarity, Dan found the car in the color and interior version we wanted in 24 hours. Getting the car delivered to Manly Honda in 1 day so we could test drive it and look it over before I had to leave meant a lot to us. He made the entire process go smoothly so my wife and I did not have to worry or do anything extra while I was gone. Beejan could not have been more helpful and clear working out the paperwork. He explained each section clearly. I enjoyed working with him. Just wanted you to know. . .the lack of 1 star for the overall rating was based on our experience with your customer service phone receptionist. There was a mix up on the keys and the vehicle book (not Manly Hondas fault). My wife called your customer service/receptionist who kept her on hold for almost 30 minutes while trying to find someone solve the missing key and books. Luckily I called Dan, and even though he was not at Honda, he responded immediately to me. He worked out the key exchange with my wife after I left. . . As for the books, I ended up driving to Honda the night before my trip to see if I could get them before I had to leave. Luckily one of your staff was able to help me out and found the correct books. BTW- Know one ever did pick up the line during the entire 30 minute hold so she hung up. Overall, my experience working with Dan and Beejan of Manly Honda was excellent. I would recommend them to anyone considering a new Honda. Note: Dan has since followed up with us to make sure everything was going well and if I had any questions. He said we could contact him whenever we had a question or needed some help with the Clarity. More

weird experience there was a mix up with my insurance check My insurance put my insurance in both my name and the dealerships name as if there was a lien - the original amount was increased by my exact copaymen My insurance put my insurance in both my name and the dealerships name as if there was a lien - the original amount was increased by my exact copayment, I felt the serviceman at Manly was extremely rude because he increased my bill after knowing what my insurance gave me. More