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Manly Honda
Santa Rosa, CA
14,357 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,357 reviews
April 10, 2019
Excellent service by Bill Robertson Bill is an excellent employee. He is knowledgable, courteous and very hard-working. He delivers excellent customer service and insures all questions Bill is an excellent employee. He is knowledgable, courteous and very hard-working. He delivers excellent customer service and insures all questions are answered and that the customer understands throughly what the problem is. More
by napacountycustomer
Employees Worked With
Bill Robertson
April 10, 2019
Easy, Straight forward, Thorough. Professional. Trusting Dan was easy. He's a personable guy who I was referred to and, boy, did he live up to my expectations. During my car leasing experience, he Trusting Dan was easy. He's a personable guy who I was referred to and, boy, did he live up to my expectations. During my car leasing experience, he was very straight forward. In the weeks leading up to my visit he made clear all the necessary information needed from me to be sure the final process ran smooth. Job well done! By the time Paul and I were working together it was a late hour. I'm pretty sure he could tell I was tired. He guided me through the closing process perfectly. I also appreciate the Manly staff allowing me to use their phone charger. I live two hours away from the dealership. They were, of course, concerned I make it home safe w/ a fully charged phone. A+ Manly Honda! More
by VISTAACTIVITIES
Verified CustomerApril 09, 2019
My Lease Upgrade Taking care of the paperwork went quickly and smoothly. Cory was professional and very pleasant to work with. Dan Thomson is a nice, fun guy to de Taking care of the paperwork went quickly and smoothly. Cory was professional and very pleasant to work with. Dan Thomson is a nice, fun guy to deal with. This is the third car I’ve gotten from him and I trust him 100%. What impresses me most is show service after the sale. I’ll definitely be back. More
by JUDIJONES25
April 09, 2019
Awesome Salesman! Chris Tara-Browne is an amazing professional, charming, knowledge, and listens to your needs. If you are in the market to buy a car via internet in Sa Chris Tara-Browne is an amazing professional, charming, knowledge, and listens to your needs. If you are in the market to buy a car via internet in Santa Rosa, email him! Thank you! More
by MayfairNovels
Employees Worked With
April 08, 2019
Manly Honda / Alex I I have 20 years in customer services. I am a work place success consultant. this means I am hired by companies to come in and evaluate their perform I have 20 years in customer services. I am a work place success consultant. this means I am hired by companies to come in and evaluate their performance as it applies to customer care and other areas. Manly Honda doesn't need me at all. From the moment I recieved an email back on an inquiry about inventory I found online, I never felt like they even cared if they were the one's that sold me a car, they only cared that I wound up in the right car for me. I am a cash customer, so I can't speak to what it's like to deal with their financing department... however I have nothing but nice things to say about their sales department. I suffer from a variety of social anxiety issues. if I don't have to leave the house, I don't; and I'm quite happy to go weeks or even a month(s) without seeing another human being. additionally I am on the autism spectrum. I am very easily thrown off my rhythm. and if I hit any sort of snag I can't immediately recover from, I have anything from uncontrollable bouts of stuttering to simply having to stand up and walk out of a place without so much as an apology or explanation as to why I'm leaving. if you rub me wrong EVERYONE will hear about it. so likewise if I have an experience ranging anywhere between uneventful all the way up to [wait for it] positive or pleasant I don't hesitate to tell anyone who will listen to those stories as well. this is 2019. there's no such thing as pissing off one customer. there never has been, but at this particular point in history, no one has a reach of 15 people, anymore. we're all on social media and it's very hard to find anyone with a potential audience of less than 10's 1000's. manly knows this. they are keenly aware that they are "their reputation". and so they are very careful to do nothing which might put that reputation at risk. it's a good one and frankly- it's earned. I take a certain amount of patience to interact with. I am on my own frequency and will never be the one to step out of their comfort zone to improve an interaction. to compensate for that, I am very clear from the get go as to where my rough edges are and which things may likely rip a sack of weird wide open causing it to spill all over any experience. that's my part, my responsibility. it still takes a special kind of personality to be able to take that information and put it to good use. Alex I. is possibly the most patient zen guy I've ever met. and it is because of him that an experience which is likely to be horrific for ANYBODY... aaaaand just begs to be even worse for someone with social anxiety and depression and stress blah blah blah, was - relatively painless. Alex is a great guy and really just a pleasure to work with. More
by ruthlessmac
Employees Worked With
April 07, 2019
Great service I had not intention to buy a car at the time we went to Honda because we wanted the best price possible and Alex make that happen. I was Pre Aprove wi I had not intention to buy a car at the time we went to Honda because we wanted the best price possible and Alex make that happen. I was Pre Aprove with a credit union and he suggested Honda finance . That was perfect because that put us on a lower rate and easy to get the car we wanted. More
by Araceli
April 07, 2019
Nightmare!!!! I was lied to so much about so many things. I went in there twice for nothing. 2 hour drive back and 2 hour drive fourth. 4 hours total driving, 2.5 h I was lied to so much about so many things. I went in there twice for nothing. 2 hour drive back and 2 hour drive fourth. 4 hours total driving, 2.5 hours filing paperwork, total 6.5 hours lost times 2. That equals 13 hours of my life gone. With out a car and with a bunch of lies to many to process. Time consuming and draining. More
by BELLE
Employees Worked With
Hailey
April 07, 2019
My experience I exchanged a leased 2016 Honda Accord coupe for a 2019 Honda Civic coupe at Manly Honda. I worked with Jesse Bower who made sure that I obtained the I exchanged a leased 2016 Honda Accord coupe for a 2019 Honda Civic coupe at Manly Honda. I worked with Jesse Bower who made sure that I obtained the car I wanted for a price slightly lower than the best price I had been quoted at another Honda dealership. Jesse arranged for me to have the color I desired and the safety equipment I wanted. The exchange met my schedule and went off without a hitch. Jesse is an experienced sales consultant and it showed. More
by bob18907
Employees Worked With
Jesse Bower
April 07, 2019
Awesome car buying experience! I had driven my previous honda for 18 years and gotten very comfortable with it. I knew that i needed a new car but thought that the process would be I had driven my previous honda for 18 years and gotten very comfortable with it. I knew that i needed a new car but thought that the process would be long & tiring. Chris made the car buying experience very enjoyable and fulfilling. More
by pollyshonda2019
April 05, 2019
Awesome Service Did all he could to make transaction smooth and pain free! Very courteous and professional staff and would recommend friends and family to check them Did all he could to make transaction smooth and pain free! Very courteous and professional staff and would recommend friends and family to check them out. More
by nikkib48
