Manly Honda

Friendly staff but a lot of waiting Car price negotiation was quick and painless. Car price was ideal and affordable. Car trade in was a little lower than other places offer. Staff was f Car price negotiation was quick and painless. Car price was ideal and affordable. Car trade in was a little lower than other places offer. Staff was friendly and not pushy but, there was a lot of waiting. I understand it takes time to prepare everything for the sale but, with the sale price already agreed upon before arriving we were there for about 3.5 hours. More

Great Buying Experience I have purchased several new cars and my experience at Manly was the best one I have ever had. There was no pressure and they answered all my questio I have purchased several new cars and my experience at Manly was the best one I have ever had. There was no pressure and they answered all my questions. Once the decision was made to purchase the Pilot, the paperwork was extremely organized. Highly recommend Justin and AJ. Great team. Thanks Manly. More

High expectations, with low actual service I Brought truck in 2 weeks ago for a recall, a minor service, and warranty check on tailight. First advisor seemed to have it under control. Told I Brought truck in 2 weeks ago for a recall, a minor service, and warranty check on tailight. First advisor seemed to have it under control. Told me they needed to order a part for tailight. And found a leaky rear axel gasket or something like that. So we scheduled me to come back for this visit. When I arrived I waited 20 minutes to see any advisor avail. When i finally was put with an advisor, he knew nothing about my truck appointment. When he looked through the notes he said they were putting on a new Axcel! I said no, just fixing a leak...oh, he says. Then he says they are putting in a new tailight, no I say just fixing something loose... I had him call parts to figure out what was ordered and needing to be done. Finally parts gave him a clue of why I was back. So he setup all and said it would take 3 hours. (By the way when I got my truck back after the first visit there were tools left on my floorboard in the back seat...and that didn’t instill confidence in me that the work was done properly. Leaving screwdrivers and impact drills in my truck right out in the open and no one ever sees that they are there. Who inspected the final work?) Anyway, back to this visit...So 4 hours after I dropped my truck on the second visit I still haven’t heard from anyone. Finally I use your text service to ask, is my truck ready? 45 minutes later I get a call, we need to keep it overnight, the gasket for the tailight from the first visit was ordered wrong and we need to reorder it. It will be here tomorrow. I tell them I need my truck, he says we can get you a loaner ridgline right now. That is why I gave 2 stars by the way. The loaner allowed me to finish some vital work for my company. However When my wife brought it back the next day after we drove it a total of maybe 65 miles, your rental Dept charged us 6 gallons of gas at $6 per gallon. No way it was over 4 gallons used. I reset the miles when we took it off the lot. So thanks for that over charge as well. so I’m sure you can see why I have a relatively bad review here. It was not the experience I was promised when I spent $45,000,00 on my new Honda truck. A truck I love and care for very well. A truck even Brian manly admired when I came in because he loved the lift kit and tire/rim modifications made to it. Modifications he wants to do to his own ridge line. A truck like this advertises for Honda...but when people ask me about what I think about the dealership, what should I say? What would you say? I wanna buy an suv next. Trading in my car later this year...anyway, I’m sure you get the point. So there you go. As a business owner, I’m sure that after reading this you are just as disappointed as I am. More

Knowledgeable My husband and I worked with Jesse "Baseball" Bower. He made us feel very comfortable and taken care of. Highly recommend Jesse and his crew for all My husband and I worked with Jesse "Baseball" Bower. He made us feel very comfortable and taken care of. Highly recommend Jesse and his crew for all your Honda needs!!! More

Efficient, friendly and fair. Just the way I would design it if I were in charge of the service department. They even washed and vacuumed my car! Always a good experience going t Just the way I would design it if I were in charge of the service department. They even washed and vacuumed my car! Always a good experience going there. More

Pleasant and efficient service from all individuals, especially Jose Rocha. I did have to wait 10 minutes past my appointed time to be waited on, but that was no big deal. . from all individuals, especially Jose Rocha. I did have to wait 10 minutes past my appointed time to be waited on, but that was no big deal. . More

Review of my standard service maintenance appt I was well taken care of by Terra. She was knowledgeable, attentive, welcoming, and helpful; clear in explaining what servicing my car needed; and gav I was well taken care of by Terra. She was knowledgeable, attentive, welcoming, and helpful; clear in explaining what servicing my car needed; and gave me a completion time guesstimate; offered me coffee or tea; and went out of her way to find a snack for me. The showroom waiting area was pleasant and the waiting time went by quickly. My car was then finished, I signed docs, and was on my way. No problems, no delays. This is how a service visit should be. Thanks very much! More

Excellent service - communication, diagnosis and fix Manly received my vehicle at the appointed time, clearly communicated the diagnosis and fix process for my vehicle, and delivered my fixed vehicle, wa Manly received my vehicle at the appointed time, clearly communicated the diagnosis and fix process for my vehicle, and delivered my fixed vehicle, washed and vacuumed, when promised. Thank you! More

Manly does it again! I have been purchasing cars from Manly for over 10+ years and have never had a bad experience! Their staff are attentive to not only you wants, but th I have been purchasing cars from Manly for over 10+ years and have never had a bad experience! Their staff are attentive to not only you wants, but they ensure the purchase you make meets your needs! They have always been a dealership with out the stress of trying to sale you more than what you need just to make a profit. From your initial contact with a sales person, to the front desk, and the final signing of papers with a business manager, the whole process is seamless and pleasant! Again, Andrew, Sean, and JD took excellent and I mean excellent care of me! As I said before, I have been purchasing vehicles from Manly Honda for over 10 years and this experience, like the others experiences, is the reason why I continue to purchase and send my friend to purchase their vehicles! Thank you Andrew for ensuring I received what I needed! Sean, you made sure we hit the price point I sought after! JD, you’ve have always made you took care of me as always, thanks buddy! Hands down, the BEST dealership! More

Very friendly, helpful and knowledgeable. The sales rep wanted to know my needs so he could help me select the correct vehicle. He asked pertinent questions about my driving habits, miles per The sales rep wanted to know my needs so he could help me select the correct vehicle. He asked pertinent questions about my driving habits, miles per year, features I wanted/needed and ones I wasn't interested in. I never felt pressure to test drive, select a certain model or make a decision that day regarding a vehicle. .I appreciated his time, knowledge and helpfulness in a relaxed setting. More