Manly Honda

Manly Understands the Concept of Customer Service Shopping for and purchasing a vehicle has become a complex, very time-consuming process compared to my first experience in the 1970s. My recent experi Shopping for and purchasing a vehicle has become a complex, very time-consuming process compared to my first experience in the 1970s. My recent experience at Manly was the smoothest I’ve had in many a year. When I decide to purchase a vehicle, I research all I can before venturing to a dealer. I’m very specific about what I want in a vehicle when I arrive. I had several questions about my specific criteria when I entered Manly. Sales Consultant Tom Haidet met me when I first arrived. He answered several questions and then worked cheerfully to find answers that were beyond his immediate knowledge of the vehicle I’d decided upon before arriving. I had a fairly firm exterior/interior color combination in mind after spending a lot of time on Honda’s website. Unfortunately (for me), the combination was not available on Manly’s lot nor anywhere nearby. Some compromise was obviously necessary so Tom gladly led me on a tour of the lot to find a satisfactory second color combination. Upon making a decision, it was found at another dealership. Two days later I drove away with the new vehicle. More

Good service Appointment process was simple. I called setup a visit. Met the service person at the dealer and checked my vehicle in. There's a nice waiting room th Appointment process was simple. I called setup a visit. Met the service person at the dealer and checked my vehicle in. There's a nice waiting room there with coffee and snacks. Whole process took about an hour or so. More

Excellent Service Service provided was excellent and even i dont have to wait for longer time Appoinment time works well with my schedule and i will recommend it to an Service provided was excellent and even i dont have to wait for longer time Appoinment time works well with my schedule and i will recommend it to anyone else More

Excellent My husband and I were sent to Many Honda by a family member. We live in Livermore,ca and the drive was worth it. Jesse Broadway was very professional My husband and I were sent to Many Honda by a family member. We live in Livermore,ca and the drive was worth it. Jesse Broadway was very professional and explained every step of the credit process. Core Mcmurray was great too! He made sure to explain all the paperwork to us in detail. This has been by far the best experience and less stressful process with buying a car ever for us. Thank you guys, you were great! More

Purchase was smooth I bought a 2012 Prius and the purchase was smooth. The car is great, but the car was not detailed well. After delivery, I discovered that the interior I bought a 2012 Prius and the purchase was smooth. The car is great, but the car was not detailed well. After delivery, I discovered that the interior ceiling was very dirty - the worst I had ever seen in any car. The seats and rear cargo area was very clean, but clearly no one looked up before delivery. I spent an hour cleaning the ceiling myself, but this should have been done. More

Customer Service! No BS!! I went to Manly and met Scott. I told him I was “shopping” around for the best car for me and also at the best price. I added I will provide my busine I went to Manly and met Scott. I told him I was “shopping” around for the best car for me and also at the best price. I added I will provide my business to the best customer service and realistic price with no bulls**t. He was very professional in answering all of my questions and very flexible with what I was looking for. He Showed me every car I asked to see. I wasn’t lying when I said I was shopping around. I’ve been at two dealers beforehand and manly was hands down the better service. Scott attended to me and only me. Provided printed hand outs with specs details and prices. And also stated they would price match anybody just so they could serve me to have my business. One dislike I had was when I went to purchase the car I had to wait for a long time. From the time we arrived to the time we left was about 4 hours in total which seemed ridiculous to me. The service paid for itself which was nice but still inconvenient for our day off. More

Service Review Great customer service from Chris! Easy and convenient with no complaints. I would recommend going to Manly for service to anyone. Great job Chris, ke Great customer service from Chris! Easy and convenient with no complaints. I would recommend going to Manly for service to anyone. Great job Chris, keep it up! More

Jennifer at rental desk Jennifer was fantastic showing me all components of the rental car since it was newer than mine it had all the bells and whistles.. Dave Ashby amazin Jennifer was fantastic showing me all components of the rental car since it was newer than mine it had all the bells and whistles.. Dave Ashby amazing, researched my policy for warranty repairs, explained all that was being done to the car in a manner I could understand. More

ThankYou!! Tom started the whole process and saw Us thru to the end. I’m so glad he answered the phone. Car buying is not easy; he made the whole experience hone Tom started the whole process and saw Us thru to the end. I’m so glad he answered the phone. Car buying is not easy; he made the whole experience honest & pleasant. Alex & Cory definitely added to this great experience. Thank you! More

Purchase d rubber floor mats for my CRV. Transaction went smoothly. Was very happy with mats, fit perfect. Excellent price and parts person was very helpful. W d rubber floor mats for my CRV. Transaction went smoothly. Was very happy with mats, fit perfect. Excellent price and parts person was very helpful. Would purchase parts agsin. More