Manly Honda

Prompt Warranty Work Took our Civic in for routine oil change, air bag light had been stuck on. They checked it out and diagnosed the issue and it was covered under warra Took our Civic in for routine oil change, air bag light had been stuck on. They checked it out and diagnosed the issue and it was covered under warranty. The part had to be ordered as they are vehicle specific. Jonathan set up a follow up appointment after the part would be received. This service was for the warranty replacement. The car was fixed promptly within the time frame indicated and everyone I dealt with at Manly was very pleasant. More

Efficient, informative I can in for a used car and left with a new one, so the associate(s) did their job well. In any case, I’m enjoying my new CR-V. I can in for a used car and left with a new one, so the associate(s) did their job well. In any case, I’m enjoying my new CR-V. More

Low Pressure, Good Service and Great Price! I was shopping online for a great price on a new Honda Clarity PHEV. Manly Honda's website provides a very competitive online price. Since they were I was shopping online for a great price on a new Honda Clarity PHEV. Manly Honda's website provides a very competitive online price. Since they were nearly two hours away, when asked, they were able to further improve their price. So, I made the drive and bought the car in my preferred color and trim. Sales and Finance were great to work with, and even found a lower interest rate than my credit union. All around, buying from Manly Honda was a great buying experience, Thank you! More

Great experience with Alex Ghadiri! We had a great experience buying a car today! Alex was super knowledgable and helped us a great deal in trying to find the safest, most affordable ca We had a great experience buying a car today! Alex was super knowledgable and helped us a great deal in trying to find the safest, most affordable car for our teenager. He was great in describing all of our options without being pushy or pressuring us to make a decision. We will go back to him the next time we buy a car. Cory in the finance department was also very professional and easy to work with. Overall we had a great experience at Manly Honda! More

Fantastic The service provided was exceptional. We got a thorough explanation of the options on our vehicle. The service provided by the entire team was profess The service provided was exceptional. We got a thorough explanation of the options on our vehicle. The service provided by the entire team was professional, welcoming, and appreciated. We had a wonderful experience. More

OUTSTANDING EXPERIENCE! Tim Dang, Scott Longaker , & Kevin Landman gave me the best customer service at a car dealership I've ever encountered. It was by far the best experie Tim Dang, Scott Longaker , & Kevin Landman gave me the best customer service at a car dealership I've ever encountered. It was by far the best experience I've ever had buying a car and I've had more than a few cars over the years. I had just met them and it felt more like talking with good friends than a business transaction. I highly recommend them and the Manly Honda team over any other dealerships. I love my 2019 Honda Accord Hybrid Touring and got the best price and package around. I look forward to doing more business with them in the future. More

Comfortable The whole experience was a refreshing change from the horrible way a person is treated at other dealerships. I was not pressured, the price was the p The whole experience was a refreshing change from the horrible way a person is treated at other dealerships. I was not pressured, the price was the price, there was no bringing in the sales manager at the last minute. I really appreciated the experience and hope that all dealerships will change to this format. Good Job! More

A little slow and then fantastic I first visited Manly in search of a used Prius C; however, they could not find the key for a test drive. Next, I tried two other dealerships who eith I first visited Manly in search of a used Prius C; however, they could not find the key for a test drive. Next, I tried two other dealerships who either did not have any used Prius Cs or they were awful ( i.e., Marin Toyota). The latter was so problematic that even if I had liked the Prius C (visibility is very poor), I knew in the first few minutes that I would not do business there. It was disappointing and frustrating. I returned to Manly Honda, having found a newer used Fit listed under Manly's "specials." I worked with Brian Cerda. Initially, the computers were slow, making it uncertain if the car was still in inventory. And then it turned out that, despite having been sold 3 days prior, the "specials" inventory -- about 15 used cars -- had simply not been updated. I told Brian to consider how it felt from the consumer's side, and told him about the poor experience in Marin and frustrations earlier at Manly. He hesitated, but then said exactly the right thing: customers should be able to expect a little better service than lost keys and outdated listings. (I understand that the entire inventory cannot be kept up to date always, but the specials, with less than 20 used cars, should have been updated more than once every 5 days). I had my keys in my hand ready to leave the dealership for good and to hold on to my old 2003 Civic for another few years. Brian changed that with his professionalism, his kindness, his knowledge of the Fit, his diligence, and good-natured attentiveness. Cory McMurray in financing was great as well. I generally avoid dealerships for numerous reasons -- rip-offs, rude; extremely poor service on vehicles with dire results; often sexist; etc. But, Manly was a real surprise. Well done Brian. You not only kept a customer, but you made for a really delightful buying experience -- something I have never said in 45 years of driving. To be quite honest, I felt Brian was so opposite of the used car salesperson image -- Brian is honest, with high ethics and clear integrity -- that I hope great things for him. And thanks to Cory for the good humor and turning the tedium of forms into an occasion to connect and to laugh. If you are looking to buy a car at Manly, please ask for Brian Cerda. And a shout to Luis Hernandez for making sure that the sale went well. More

Not a good start Mark Winkler was wonderful. He thankfully caught the fact that my 2005 Honda with 152,000k miles on it had never had it's spark plugs changed in spit Mark Winkler was wonderful. He thankfully caught the fact that my 2005 Honda with 152,000k miles on it had never had it's spark plugs changed in spite of having had my car serviced here at Manly every 5-7K miles since we bought it new from Manly. Mark was very professional and informative of questions I had. I could not have asked for better service from him. However, I have to say I was VERY disappointed in the wait time for my appt. It seems to me that Manly is over scheduling service apps. I heard a few people besides me a little irritated with the wait. I also feel sorry for the mechanics trying to keep up with the amount of vehicles they service each day. I will be back to hopefully have a better experience next time otherwise I will be going to another Honda service center. More

Great service, willing to match other dealership discount. I was looking a Honda Clarity 2019. My friend bought one in the Bay area and paid $8500 less at the MSRP. I email Manly Honda to see they will match t I was looking a Honda Clarity 2019. My friend bought one in the Bay area and paid $8500 less at the MSRP. I email Manly Honda to see they will match the discount. Alex Iniguez responded, and said he will match the price for me no question asked. I think that was a very good way to satisfy and get more customers. More