Manly Honda

Jose rocha is the best service provider at manly Honda. I highly recommend booking him whenever scheduling car maintenance needs. He is honest, fair and works hard t make sure the customer is happy each and highly recommend booking him whenever scheduling car maintenance needs. He is honest, fair and works hard t make sure the customer is happy each and every time. More

We appreciate Jose Rocha's customer service. We also appreciate him taking the time to explain the service and work needed to be done in our car. He's never rushed. I appreciate his honesty and authen appreciate him taking the time to explain the service and work needed to be done in our car. He's never rushed. I appreciate his honesty and authenticity. Thank you for answering all our quetions. More

I had a good experience with the people I interacted with and everything at this location was neat and tidy. I do not have any complaints. and everything at this location was neat and tidy. I do not have any complaints. More

Appreciate the quality attention and vehicle care by Jose Rocha. Very pleasant thorough vehicle service experience. Great customer service and communication. That's what keeps me coming back to Manly Hond Rocha. Very pleasant thorough vehicle service experience. Great customer service and communication. That's what keeps me coming back to Manly Honda. More

Everyone at Manly has always been very pleasant and respectful. Courtesy, knowledge and helpfulness seems to be very high with all employees. I would easily recommend Manly for anyone looking to buy a respectful. Courtesy, knowledge and helpfulness seems to be very high with all employees. I would easily recommend Manly for anyone looking to buy a car. More

Service was great! I didn’t even have enough time to get my work done that brought with me. 😀Thank you so much! You even washed my car. 👍 my work done that brought with me. 😀Thank you so much! You even washed my car. 👍 More

Super easy to make appointments for any service here. My last service here was super quick and took less time than originally told. I also love that every time i take my car here it also gets a car wash at last service here was super quick and took less time than originally told. I also love that every time i take my car here it also gets a car wash at the same time More

I've looked at cars on your lot before, with very I've looked at cars on your lot before, with very nice salesmen. I wish I had gone with one of them. I was given Dan, who I emailed with, prior I've looked at cars on your lot before, with very nice salesmen. I wish I had gone with one of them. I was given Dan, who I emailed with, prior to my appt. I questioned his knowledge of my car when he spelled Insight wrong. Thinking it was just a typing error, I asked him in person how to spell the name of the car, and again he spelled it wrong. This may seem petty, but if you don't know the simple spelling of your product, how much wrong info was going to be given out. Dan was friendly at first, but then would became short with me. He was irritated when I asked to look at the car in white. I realize I had asked for it in blue, but that should not be a reason to get irritated with the customer. My boyfriend and I took the new 2021 Insight for a test drive, and found 3 french fries between the seats in the cup holder. I told him about this and he waved it off. No apology. "It'll be detailed". After signing papers with Dan, we were told we could go home, and he would have Mr Dang call while the car was detailed. When Mr Dang called, 3 hours later, he was surprised we had left as Dan had not told him. I was not surprised. On the drive off the lot, the fries were still there. Dan was out on the lot, I stopped him, told him I had something for him and gave him the fries. Said the detailing wasn't very good. Again, he shrugged this off. I returned next day to cancel extra warranty on my car and have it cleaned again. I didn't call Dan as I didn't want to deal with him. After detail was done, Dan came around the corner, angry I hadn't contacted him first. He then said he had gotten in trouble with his manager for one of the discounts on the car, glared at me, and waited for a response. I suppose he expected an apology. I felt him to be very unprofessional. He says this is a part time job for him. I feel he should stay with his bartending job. I had a totally different experience a few days later when I stopped in for a review on the workings of the dashboard. Abraham showed me how to work the radio, the computer system, how to get the most mileage. He was superb. He was patient and explained things thoroughly. He didn't just rely on telling me to look at YouTube videos, like Dan did. At one point, a family pulled up in the lot, and took some time to gather themselves and a baby stroller. Abraham noticed them, called inside for a salesman (I believe it was his sister) to come immediately to attend to the family. They had been in the lot too long without acknowledgement from the inside crew, about 3 min. This was not acceptable to him and it was impressive how quickly he jumped on it. When I told him about the french fries, he was appropriately appalled and apologized. Abraham was wonderful. Extemely attentive and professional. You should hire more people like him. He takes his job seriously and is truly concerned with Honda's reputation. More

The dealership and the people that work there are all amazing. Manly Honda is very well organized. Both the salesman and finance person were a big help to me. amazing. Manly Honda is very well organized. Both the salesman and finance person were a big help to me. More

Dan Thompson is awesome, I will always follow him, he’s been good to me for 20 years, I’ve recommended him to all my friends and relatives been good to me for 20 years, I’ve recommended him to all my friends and relatives More