Manly Honda

I could not have asked for a better experience. The staff at Manly Honda, especially our salesperson, Benjamin Schneider, really "get it." I went onto True Car after seeing the adds on TV. I got back some ve at Manly Honda, especially our salesperson, Benjamin Schneider, really "get it." I went onto True Car after seeing the adds on TV. I got back some very impressively low quotes from multiple local dealers. I want to note that Manly did not have the lowest price (was about $300 higher than the lowest). However, Benjamin and Manly won me over with their no-hassle and transparent process. Benjamin was prompt with his honest and helpful responses. He gives you the knowledge and tools one needs to make an informed decision and then backs off. What I got when I got there was exactly as I was promised. The positive experience alone was worth more than the $300 I could have saved by going to another dealer. If you are considering a Honda, please contact Benjamin at Manly first. You will not be disappointed. More

I was getting my 2001 Civic serviced there on 8/17/13. When I called later in the day, Greg in sales answered the phone. When I told him my name and make of my car to get to the service department, I was When I called later in the day, Greg in sales answered the phone. When I told him my name and make of my car to get to the service department, I was astonished when he remembered me from 2001! He sold me my civic, brand new and helped me a great deal that day, after a bad experience with another dealership that week. I remembered him not being so pushy that I wanted to flee. He listened to what I wanted and went out of his way to show me the exact vehicle that I was looking for. What impresses me is the fact that he remembered me from 12 years ago! I am glad he's back! When I'm ready to purchase a new car, I will definitely go directly to Greg Eccles! More

I am a student who works six days a week trying to put myself through college. I went to manly hoping to buy my first official car. I had heard good things, I realized later it was a very bad decision. F myself through college. I went to manly hoping to buy my first official car. I had heard good things, I realized later it was a very bad decision. First off I bought a Mazda 3 and when I received the car it was on empty, also I realized while I was driving home the two front speakers were blown. Came back the next day and there exact words were "you should have figured that out before you left with the car" I Should have realized then what awful people they were. While I was working out my loan the man I was working with named Ali was incredibly pushy about me getting this extended warranty which I really didn't want. Finally I just said yes (Completely my fault) I get home and start going over paperwork and realize the THREE year warranty is nearly 5,000 which is almost half of the car I had just bought. I read through the paperwork and was so relieved to find out I had 90 days to cancel I rush back the next day to cancel and talked to Ali. He said that it would be fine and he would email me the confirmation. A week goes by and nothing I email and call him no reply I ended up calling and emailing about ten times and even stopped by but it was his day off. I live in Sonoma so it's a 45-hour long drive. Find out a month later when I finally am able to get ahold of his boss that he never cancelled it and in order to cancel I have to fill out a bunch of forms. Furious I come in to fill out the forms and receive no apology for all of my trouble. Then on the 85th day before I can't cancel anymore I receive a letter saying it STILL is not canceled. I have been at the manly automotive so often in the past two and a half months for there mistakes that some of the men asked me if I was living there now. Ended up selling the car back and losing a bunch of cash but to me it's all worth it to not be dealing with those unethical people anymore. I was not happy with one interaction I had with anyone and no one ever apologized about anything. Worst experience I have ever had. You would be absolutely insane to go here. More

Just bought a used car from Manly Honda and the experience was phenomenal, no exaggeration. Far above and beyond what I would expect from anywhere. experience was phenomenal, no exaggeration. Far above and beyond what I would expect from anywhere. More

Had my pilot towed in after radiator leaked. Still under warranty should be no problem right? Wrong they told before they even looked at it that they will not warranty a rock. Of course it was a "Rock". Als warranty should be no problem right? Wrong they told before they even looked at it that they will not warranty a rock. Of course it was a "Rock". Also somehow the "Rock" killed the battery and engine mount which they were happy to replace at full cost. Won't ever count on a warranty again. More

Abe was so wonderful in helping me get the car I wanted. I got a great price on the vehicle, and a trade-in I thought was very fair. He even spent time with me going over how to use everything (lights, rad I got a great price on the vehicle, and a trade-in I thought was very fair. He even spent time with me going over how to use everything (lights, radio, wipers, etc.) which was very nice of him to take the time to do. I think if I had to make any type of recommendation, I would have liked it if the sales room had a water/soda/beverage machine and for those who are shopping with kids, a snack machine. It was a hot day when I purchased my car and quite a walk over to the financial service office where the machines were. Other than that, I'd buy from them again! Super service!!! More

The reason for the amazing rating is because I had an amazing, haste free time buying my brand new 2012 civic si sedan. Never once did I feel like I was getting screwed. Everyone I delt with was down to amazing, haste free time buying my brand new 2012 civic si sedan. Never once did I feel like I was getting screwed. Everyone I delt with was down to earth, honest and funny as hell. I went in knowing exactly what I wanted and why and I left whit exactly that. Nothing more nothing less.. no haggling, no up selling, no but u sure u don't want.... Had a blast and looking fowArd to seeing everyone again when bring my new baby in for her first soil change. Highly recommend to everyone I speak to that asks about my new car. Thank u guys. More

Found a wonderful vehicle on their lot. Worked with Tony who was very honest and easy to work with (not your typical auto salesperson). Would highly recommend to friends and family. who was very honest and easy to work with (not your typical auto salesperson). Would highly recommend to friends and family. More

We found our experience w/ Herb Navarro the most positive one in purchasing a used car for our daughter. He was bilingual, extremely thoughtful,polite, very knowledgeable,especially in answering my mechanic one in purchasing a used car for our daughter. He was bilingual, extremely thoughtful,polite, very knowledgeable,especially in answering my mechanic husband's questions. We did not feel pressured, as other dealers had made us walk out of their dealerships. Mr. Navarro went out of his way to make us feel comfortable & got us the best deal w/ the money we had. He was very pleasant to work w/. We have highly recommended him & his dealership to our family & friends. We plan to return to Herb for our next family car. M. Estrado family Santa Rosa More