Manly Honda

We requested quote for 2014 Odyssey EXL via email and Ben responded promptly with a price ~$700 lower than the best quote I got near San Jose. Upon arrival, he parked our (future) car next to the entrance an responded promptly with a price ~$700 lower than the best quote I got near San Jose. Upon arrival, he parked our (future) car next to the entrance and took us for a test drive. After we came back, he took our information and got us 0.9% APR loan. Although we waited for a couple hours due to several deals in front of us, I am very happy with this purchase experience, truly as Ben promised, no hassle, no surprise. More

I have always had great service from Santa Rosa Honda. I made the mistake of going to Petaluma Honda first and was turned off by their service. I did not feel welcome. I left that dealership and went straig made the mistake of going to Petaluma Honda first and was turned off by their service. I did not feel welcome. I left that dealership and went straight to Santa Rosa where I was immediately approached with better service. Whether its the sales floor or the service department I have always had great service. More

When we entered the lot, we felt it a "real", (not fake feeling like some car lots) atmosphere. The people were friendly, professional and helpful. I would go back to JD Dantzler each and every (not fake feeling like some car lots) atmosphere. The people were friendly, professional and helpful. I would go back to JD Dantzler each and every time I purchase or lease a vehicle. I have referred several friends to him who have subsequently all purchased vehicles through him and received the same outstanding services. More

Bought a new car. They were great to work with, through the entire process. Jeff really helped out and we would recommend everyone to buy a car there! Had routine service done, there. Quick, easy and fa the entire process. Jeff really helped out and we would recommend everyone to buy a car there! Had routine service done, there. Quick, easy and fast. Every was great to work with. More

I went to the place in Petaluma....whewwww what a difference! The Entire Manley Honda Team ROCKED! I LOVE My New Honda Truck! Thank You! difference! The Entire Manley Honda Team ROCKED! I LOVE My New Honda Truck! Thank You! More

I would certainly recommended this dealership. They were Very attentive and helpful, greeted as soon as I walk in. No pressure was felt I'm definitely going back soon Very attentive and helpful, greeted as soon as I walk in. No pressure was felt I'm definitely going back soon More

Jeff was very helpful and very knowledgable about the vehicles I was interested in. I have purchased several vehicles from him and will definitely be back again. vehicles I was interested in. I have purchased several vehicles from him and will definitely be back again. More

I commute very far for my job and i was in a Honda Civic, but under a lease. By the time I realized I was so over my mileage I needed to do something fast because i was going to owe money when I turned in th but under a lease. By the time I realized I was so over my mileage I needed to do something fast because i was going to owe money when I turned in the Civic. I had a recommendation through a friend for Sean Lumibao at Manly Honda to help me out. I called right away and Sean worked very hard to find a used car that I could now purchase, turn in my lease, and still have a manageable payment. Plus of course I needed something with good gas mileage that looked good and would be something i would own for years. Long story short Sean found me the perfect Acura for my troubles, he worked hard with Beejan Roohian the gentlemen in the Finance department to help me finance the car, get a warranty, and even get my windows tinted all within budget!!! Mike Ruggles from the service department helped schedule the Acura right away for service/safety checks and I was able to have the breaks replaced quickly so i could start commuting in my new Acura!! I am very happy with my purchase and will be bringing my car to be serviced because of how friendly and efficient the service department was!! I More

I bought a car 12/31/2013, a new Honda Fit. The sales agent was fine, and told me after i finished in finance, that he would remain my "go to" guy for anything relating to my car. All smiles and sincerit agent was fine, and told me after i finished in finance, that he would remain my "go to" guy for anything relating to my car. All smiles and sincerity. Well, in Finance they try to sell you all these add ons, and I admit, i got suckered into the Zurick Shield one, for a whopping $1000, because if i didn't get it I would have to wax my car every month!!! Really? Not gonna happen. In the moment i gave in, but after i got home the next day and read all the reviews online, I immediately called my "go to" sales agent guy and he said he couldn't help me with this and that I needed to call Finance. He put me through. No one answers, leave voicemail. Over the next 3 days I left multiple messages, finally calling my agent back and asking/telling him to Handle It, and since then nothing. So they have my $1000 (i never got the Zurich treatment) and no one returns my calls. I call again this afternoon and demand to talk to someone at the top of the chain of customer relations. Some gal says she will look into it. She better. Watch out for the Finance Dept....don't buy the add ons. Don't believe the sales guys ostensibly sincere "I am your go-to guy". BS. They took my almost 20K and that was the end of customer relations. Found out for $90 I can get a sealant put on 1x a year and it will do the same thing or better. (Look up Pristine Auto Detail for fab reviews - that's where I'm taking it after I get my $1000 back.) Buyer Beware of Manly Honda. =============================== PART TWO After leaving close to 8 voice mails to three different departments pleading for a courtesy return call, still none from Manly Honda. Not my go-to guy , nor the two finance guys. This is FIVE DAYS LATER. I will continue to add to this yelp review until this situation is resolved to my satisfaction and $1000 is returned to my account. DO NOT PATRONIZE THIS DEALERSHIP - or do so at your own risk. They will not care for you. Typical car dealership (sorry to say but so fits the stereotype) as soon as you give them their money for the car they are on to the next victim. Yelp reviews are a good thing to check out before selecting new vendors, use it. We customers have little recourse except for forums such as this. Stay tuned! =============================== CONCLUSION - took over two weeks! I have removed the name of my sales guy and finance folk which I had earlier posted. My sales agent finally called back and started handling things as I think he should have from the start. It took many more phone calls, voicemails, etc to finally get my money back. Overall, a customer relations fiasco and so glad it is over. It was handled very poorly with so little communication and barely an apology, much less any responsibility for the bungling of this matter. I do love my Honda Fit. I will NOT be taking my car here for service. I doubt I would buy a car here again, ever. More

I had gone to to six dealerships shopping for the car I wanted and had actually walked out of Manly Honda because I hated the salesmanship "games." As a woman, I would rather have a root canal than buy a n wanted and had actually walked out of Manly Honda because I hated the salesmanship "games." As a woman, I would rather have a root canal than buy a new car...the experience is that bad. Than I hooked up with Benjamin Schneider of Manly Honda through the internet site CarWoo. He promptly responded to my request and gave me an offer on the car I wanted. It was so good I didn't trust it thinking there was going to be some bait and switch. I was wrong. Benjamin's offer was for real. Straight forward, no hassle and exactly the car I wanted. He saved me thousands of dollars but more importantly, he saved me from the dreaded car buying experience and salvaged the deal for Manly Honda. Dealing with Benjamin was actually pleasant. I am a convert to internet car purchasing. I will never buy a car the old school way again. More