
Manly Honda
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Tom Haidet is great!! Tom Haidet is an outstanding example of exactly how you want your car shopping experience to be.......he is courteous, helpful, knowledgeable, friend Tom Haidet is an outstanding example of exactly how you want your car shopping experience to be.......he is courteous, helpful, knowledgeable, friendly....and never flinches when I ask ANOTHER question.....Although I haven't purchased as of yet (and he did not make me feel pressured), Tom will get my business when I am ready. He is a breath of fresh air in the "car salesman" category. More
Pleasant, professional and friendly When I was in the market for a new car I visited Manly Honda. Jesse Bower was my first contact and from the start he made me feel relaxed and took al When I was in the market for a new car I visited Manly Honda. Jesse Bower was my first contact and from the start he made me feel relaxed and took all of the anxiety and stress out of purchasing a new car. His knowledge and friendly approach made this process so much easier. This is the type of salesperson I wish I could encounter at every business I frequent. More
Confusion, due to lack of knowledge on my part. Yet Happy! Well, not truly knowing my actual credit score, and the oldest credit account only being a little over 1 year. What is good credit these day, and how Well, not truly knowing my actual credit score, and the oldest credit account only being a little over 1 year. What is good credit these day, and how bad is bad? So I thought I could walk in and maybe try for a new car or something newer than the car I had, that needed $5,000 to fix. I said to myself why not(shrugs shoulders) just use some of that $5,000 for a down payment. Due to an inconsistent work schedule, public transportation wasn't always available. I was basically driving a different rental car every week for a month all different Makes and models. I may have spoiled myself a little in doing so plus, what I want and what needed are truly different. I was in need of a car so badly, I made a haste decision over a 4 to 4.5 hour period. I could have walked away at any time, but then I really didn't know what was happening with getting financed or what my car options may be. Well I was financed with a high interest rate and a higher monthly than I would have liked, so I put down $4,000 that night and promised to bring a check for another $1,000 to put down the following morning. Now to my surprise he after saying verbatim "I hope you're not picky, but don't I'll hook you up" Red flag, but didn't register, I looked and I kind of slumped a little because I had VW Passat V6 and now I will have a choice of taking a 2.5L instead of having a little bit more with DOHC 30V, so I took it anyways. I do like the older engines than these new they don't sound or it's the new design or the lack of weight to dampen the noise, but that is my opinion and I feel that way about most products today, and that the consumer will still buy a product due to it's brand though even though It is inexpensive to the manager and of course there's retail value and wholesale values too. Money is tight these days, but it's new and shiny and has LED lighting "I'll take it" who cares if there's been powertrain problems at 60,000 miles factory warranty because they already know that's when the consumer should start paying for their car again. Sorry gettting off track and also has nothing to do with Manly Honda or even Martin Gracia, who is very personable, professional, will go above and beyond to help in any way possible. He may actually think that I might write a bad review but, it's all about the end result, which is, is everyone happy. So after buying a brandused vehicle, a 2011 Jetta 2.5 L SE which is almost 4 years old and only had just barely over 19,000 miles on it from a previous lease. I drove away tired, some mixed emotions and thinking maybe I could have gotten a better deal or why not a Honda? I, on the way home thought maybe the brakes were a bit soft or squishy and it took a little longer to stop and the brake pedal went a little further than I think it should. I thought maybe I'm just tired and will wake tomorrow and be different. I didn't seem to have a problem on the way to drop off the check at Manly's. I did, though on the way to work. I almost rear ended the same car twice and I was over the safe distance behind and at the legal speed. Still a little perturbed over my interest rate, I start to feel other things go wrong with the car. Now I'm mad at Martin, I want to give the car back, I just wasn't happy. Having some funds made available to me, I said I want to pay it all off at once. Contracts can be so convoluted and with minimal research done it's even worse. So Martin calls or texts me and does his best(this man has a lot of patience), I can sometimes be hard to work with and maybe even a little needy, and he would say come by and we'll handled it. He is a man of his word, and with scheduling issues and me wanting to get an answer that I would like to hear, instead of following the process which I didn't so that slowed things even more. Needless to say Today is 1 week exactly and they checked out everything I said was wrong with the car and there were no problems but the technician did agree with me and that it just might be Volkswagens brake point is different, and he was able to ascertain and provide a solution to this problem. So in all departments due to Martin's direction I was treated very well. I just needed peace of mind and was given just that. I thank everyone there that was involved. I drove home happy and in knowing Martin, he will probably still call me or text to see how I'm doing, and if even on his days off he will still pick up the phone to talk or text. I haven't experienced, or have I viewed many who would be dedicated and give so much of his own time to someone he just met whether or not it was just a car sale or any other type of transaction. All he would need is a 1(800 or 888 number and he'd be all set. I believe I have said enough and I can definitely go on. This is Robert Guarino Braisted Zimmerman Merrill and, I Thank you, and I hope I don't have to see you sooner than needed to. More
top notch folks! I went in about 2 weeks ago just to see what car I was investing in but I was going to head down to Southern California to pick up a Honda Fit in the I went in about 2 weeks ago just to see what car I was investing in but I was going to head down to Southern California to pick up a Honda Fit in the color I wanted. Mark Rad :) approached me and immediately laid down the facts. Manly car is about superior customer satisfaction and I was no exception. We talked about it for a bit and I gave a price I was going to pay, and he bet it! That same day, I worked with Mark and Cory to get the details of the car, the financing, where to find the color I wanted, and that settled it! I was getting a car! I went in this morning (10/12) and Mark immediately helped me out, paper work done, explained the car details, and I was on my way home! I couldn't have had a better service and I am officially a car owner! Thanks guys for everything! I hope to see you soon! More
Professional, friendly and customer service oriented Michael Williamson was the best! He worked with me via email and phone for several weeks, listening to what I needed and responding when those needs Michael Williamson was the best! He worked with me via email and phone for several weeks, listening to what I needed and responding when those needs changed. He was genuine, extremely efficient and experienced. Add to that a great personality and engaged listenener and you have the best sales experience anyone could hope for. Dave in finance was friendly, to the point, efficient and personable. Overall a stellar team. More
2015 Honda fit Tony Tawasha was so helpful in finding the perfect car for me. He exceeded all my expectations and found me a great deal that was in my budget. I am s Tony Tawasha was so helpful in finding the perfect car for me. He exceeded all my expectations and found me a great deal that was in my budget. I am so happy with my car and experience at Manly because of him. I've been Honda loyal for many years and my experience this last time was the best! Thanks for my fit :) More
best service on earth Thomas larson helped wuth open arms dud not push us and made sure we were happy. He gad good conversation and made sure all our needs were meant. Thomas larson helped wuth open arms dud not push us and made sure we were happy. He gad good conversation and made sure all our needs were meant. More
Great Experience with Matt Machon I have bought Honda's for years. My most recent purchase was the best and most stress free experience yet thanks to Matt Machon's knowledge and no pr I have bought Honda's for years. My most recent purchase was the best and most stress free experience yet thanks to Matt Machon's knowledge and no pressure style. I recommend him highly. More
Matt Machon is my go to car expert! What used to be a negative and stressful experience has turned into a positive one, thanks to Matt and his direct approach, attention to detail, and s What used to be a negative and stressful experience has turned into a positive one, thanks to Matt and his direct approach, attention to detail, and sunny disposition. I will definitely recommend him! More
Thomas Larson Mr. Larson was a wonderful sales representative. He stepped in and helped me when amazingly the dealership was so busy, I had to actually wait to lea Mr. Larson was a wonderful sales representative. He stepped in and helped me when amazingly the dealership was so busy, I had to actually wait to lease a Honda Pilot. Thomas was very thorough, thoughtful and knowledgeable in all aspects of customer service, sales and automotive knowledge. Thanks to Jordan Sanchez for the initial visit and test drive experience, you were a great person to deal with as well. I would recommend these two fine gentlemen to all potential buyers/leasers. More