Manly Honda

Manly service is good, but takes too long. Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I Manly Honda does a good job on service, but the total time involved for service is longer than it should be. I had a 9:30 am service appointment. I arrived at 9:25. By the time I registered with Reception, it was 35 minutes before I saw a service advisor. When I did get to the service advisor, he was friendly, knowledgeable, and set up the service order. I had booked the appointment on line including the service items I needed. That was completely lost. If I hadn't called the previous day to inquire if the necessary parts were on hand, the service order would have been completely new. From the time the service order was written, it took over an hour for my car to be moved into the service bays. The service was scheduled for 2 to 2.5 hours. It took 5+ hours from my arrival to departure from the dealership. Even though the dealership is 30 miles from my home, in the future, I will drop the car off the night before service and pick it up the next night. Better to make two round trips than to waste most of a work day waiting for them to complete the service. Dave Ashby did a great job as service advisor, but the shop is too closely scheduled resulting in large time delays. More

Wonderful team J.D. & Chris went above and beyond the call of duty in getting us in the right car. Hasan in Finance was also fast & effective. Great teamwork! We J.D. & Chris went above and beyond the call of duty in getting us in the right car. Hasan in Finance was also fast & effective. Great teamwork! We chose Manly time and time again. More

Wonderful amazing helpfully Tony es el mejor me ayudó a encontrar lo que yo buscaba siempre amable sonriente brillante educado muy eficiente el mejor 100 % recomendado el mejor Tony es el mejor me ayudó a encontrar lo que yo buscaba siempre amable sonriente brillante educado muy eficiente el mejor 100 % recomendado el mejor More

good attitude and make you feels secure on the purchase The personal are very kind and they explain step by step about the car's parts and make you feel happy with your purchase. Excellent job. The personal are very kind and they explain step by step about the car's parts and make you feel happy with your purchase. Excellent job. More

The only thing I have to critasize is the length of time it I asked for Navagation on my new Honda. I even thought it came with this model as standard equipment. I discovered it does not have Nav. yesterday PM. I asked for Navagation on my new Honda. I even thought it came with this model as standard equipment. I discovered it does not have Nav. yesterday PM. I'm very disappointed with this feature not being included. I had a good GPS receiver but let it go with my Lincoln, thinking I had one on the Honda. Not only could I have gotten the car $300 cheaper in Napa but now, I'm going to be out another $290 for a GPS. I'm not a happy camper. Al Young 707 484 0056 More

Knowledgable And Helpful Service Dave helped troubleshoot and figure out what was wrong with my car. He kept me updated along the way as he got new information. I appreciate the exce Dave helped troubleshoot and figure out what was wrong with my car. He kept me updated along the way as he got new information. I appreciate the excellent customer service. More

Top Notch service from a time-tested service provider I have been taking my 2004 Honda Element to Manly Honda since I purchase the car. I have always had a positive experience and the prices are reasonabl I have been taking my 2004 Honda Element to Manly Honda since I purchase the car. I have always had a positive experience and the prices are reasonably competitive. I am always treated with respect and appreciate being remembered if I even just bring it in for an oil change. All of the service reps are competent and friendly. More

Dylan is good . He helped me to understand how to set up the phone , operate the car . He took time no rush but I still didn't get . So I came back the next is good . He helped me to understand how to set up the phone , operate the car . He took time no rush but I still didn't get . So I came back the next day he helped me again . I hope that day Dylan can help me the paper works . Because other guy helped me papers work I am still not understand. He told me after 6 months he does papers works for me again More

you can count on Manly Honda! I have been using Manly Honda for the past 8 years and they have never once failed to exceed my expectations. Whether it be a standard service or an e I have been using Manly Honda for the past 8 years and they have never once failed to exceed my expectations. Whether it be a standard service or an emergency repair, they always manage to get it done faster than I thought possible and for a fair price. Their staff is great - i recommend Bill or Nick - their mechanics well trained and very competent. If you have a Honda in Sonoma County, you should be using Manly Honda for your car maintenance! More