Manly Honda

Respectful. Flexible Jesse was very thorough and respectful through all negotiations. He was a good listener and negotiator. People in the sales department were very frie Jesse was very thorough and respectful through all negotiations. He was a good listener and negotiator. People in the sales department were very friendly. The scheduling segment in the service department could improve their respect for thr customer. More

Sales Associate needs more training in costumer service Overall my experience buying a new far was fair. I would have liked to give it a higher score, but the sales associate (Alina) that was helping me tho Overall my experience buying a new far was fair. I would have liked to give it a higher score, but the sales associate (Alina) that was helping me though the process was not very knowledgeable or pleasant to work with. It was very evident she cared about making a sale more than helping me feel good about the process. Her customer service skills were lacking. Her communication skills were also lacking. I placed a hold on a car because the model I wanted was not available. I had to go out of my way to call and check to see if it had been delivere when the date promised came around. My sales associate did not call me to keep me updated. I had to call and personally go to the dealership to check. And once the car did arrive she did not have any of the paper work ready so that the process could end smoothly. It was like going in and starting the process all over again. In my opinion she should have been prepared. Aside for her lack of skills, the rest of the sales associates and the financial manager were great. They were happy to help me and made the final process smooth. More

My experience was smooth and easy! My salesperson was Thomas Larson. He was very thorough / made sure that I understood everything about my purchase, trade-in and operation of my new ve My salesperson was Thomas Larson. He was very thorough / made sure that I understood everything about my purchase, trade-in and operation of my new vehicle. He did not rush me, which was a total plus for buying a new car. He even said a prayer with me - that I was making the right choice on my Honda model. So much patience - he deserves an award! More

Best Car Salesman Ever I have now leased my 2nd Honda Civic from Tom Haidet. Working with Tom makes getting a new car sooooo easy. I am the kind of person who knows what he I have now leased my 2nd Honda Civic from Tom Haidet. Working with Tom makes getting a new car sooooo easy. I am the kind of person who knows what he wants and Tom never pressures me towards other options. He is very knowledgeable about Honda and you can tell he is proud of the brand. I hope he never retires! Finance was a snap too. Heck, even the Sales Manager JD stopped to talk to me for 20 minutes about Walking Dead! Manly Honda is a great dealership for new or used cars. More

Amazing service Bill Petty was very helpful He go Honda to cover the repair for us . it would cost us $900.00. We always take our car to manly Honda for all repai Bill Petty was very helpful He go Honda to cover the repair for us . it would cost us $900.00. We always take our car to manly Honda for all repair and maintenance Thank Bill More

Dylan Robinson was the best! I would definately recommend Dylan for your sales guy. I lost my husband an purchasing my new vehicle at a very hard time in my life. Dylan was compas I would definately recommend Dylan for your sales guy. I lost my husband an purchasing my new vehicle at a very hard time in my life. Dylan was compassionate, helped me get the best deal for my money and made me walk away feeling happy I made the purchase with everything that was going on in my life. He made sure I was completely satisfied when I left. If you are looking for a new or used car I would definately go see him. You will honestly be happy you did. More

Super car shopping experience I cannot recommend Tom Larson enough. I came in knowing what we were looking for, and the price we were hoping to spend after lots of online research. I cannot recommend Tom Larson enough. I came in knowing what we were looking for, and the price we were hoping to spend after lots of online research. Tom never pressured me into getting something bigger or fancier, which was *really really* great: I didn't feel like I had to have my guard up the whole time. I really felt like he listened and helped us get what we wanted and needed. He was kind and attentive and very engaging - and made great friends with our three year-old. As a sales person, he was patient, thorough and transparent, definitely going above and beyond. He also helped with finding the right insurance, and what was especially impressive, was that he took time on a Saturday to drive one of our cars back home (which helped avoid a logistical nightmare for us). More

Excellent Customer service I had my 2010 Honda Civic serviced on 4/22/16. Bill Robertson was very helpful and professional. He spent time explaining exactly what was needed on m I had my 2010 Honda Civic serviced on 4/22/16. Bill Robertson was very helpful and professional. He spent time explaining exactly what was needed on my vehicle and was very thorough. I cannot express enough how impressed I was with the customer service I received working with Bill Robertson. As far as I am concerned Bill went above and beyond. As a very satisfied customer I have to say I feel Bill Robertson is a great asset to the service department at Manley Honda and his help was vary much appreciated. I have had my car serviced at another dealership in the past but because of the service I received by Bill, I will now be bringing my vehicle to your service department in the future. Thank you Bill for your help, it is very much appreciated. Thank You- Judy Cervelli More

Excellent customer service Had both our son and daughter's 2005 and 2006 Honda Accords respectively serviced on 4/23. Interactions with Nick, Jesse and Bill were all positive. Had both our son and daughter's 2005 and 2006 Honda Accords respectively serviced on 4/23. Interactions with Nick, Jesse and Bill were all positive. They were thorough and customer service was such that you felt like family. More

Oil change I had an appoiment at 1:30 for service B1 and I told them I only wanted an oil change he I got there I 1:00 pm and did not leave till 2:45 that is not I had an appoiment at 1:30 for service B1 and I told them I only wanted an oil change he I got there I 1:00 pm and did not leave till 2:45 that is not cool I had to reschedule my other appointments very bad service More