Manhattan Motorcars - Service Center
New York, NY
297 Reviews of Manhattan Motorcars - Service Center
Prompt and courteous service. Specially like the fact that they send a video clip from the shop showing the problem areas, what needs to be done to address, the estimated cost, al Specially like the fact that they send a video clip from the shop showing the problem areas, what needs to be done to address, the estimated cost, all prior to doing the work — no surprises! More
Working with Porsche is alway easy and I find Lenka always making everything go smoothly. She is truly a great representative for Manhattan Motors always making everything go smoothly. She is truly a great representative for Manhattan Motors More
I scheduled my annual oil and service check with my Porsche service advisor Ted Lee. He is very knowledgeable, responsive and nice too. I brought my car in two days later, explained that my lights som Porsche service advisor Ted Lee. He is very knowledgeable, responsive and nice too. I brought my car in two days later, explained that my lights sometimes don’t go on, and a rattle coming from the vehicle , plus to look over for its annual service. I received a call and text with a video of the overall thorough review of my vehicle up under the vehicle, by a Porsche service technician who was articulate and professional. My Porsche needed new tires, front brakes and a replacement switch for my lights, plus the tire rotation and oil service. Ted then offered me a loner car because they would need a few days to get a couple parts needed for my special 911 4S. I was very happy when we picked up a new Macan Porsche as our courtesy loaner vehicle. They were very accommodating when I asked to keep the loaner for a couple extra days because I would be out of Manhattan and unable to get back when the car was to be ready. It was not an issue for them and when I did pick up my 911, the car was waiting for me, clean and looking beautiful. Ted Lee was there and made sure I had everything I needed. I had an Excellent Experience at Porsche / Manhattan Motors More
Ted was knowledgeable and efficient as always. The car was serviced including catching the signal light that was broken and I hadn’t even noticed The car was serviced including catching the signal light that was broken and I hadn’t even noticed More
Lyza, my CSR was excellent in every way. She kept me apprised throughout the day. Service was completed on Tuesday me, without exception. She kept me apprised throughout the day. Service was completed on Tuesday me, without exception. More
The team were very helpful and they handled everything in a timely manner thank you a timely manner thank you More
Their service is way overpriced! They are almost double other dealerships. I brought it in for standard maintenance service, detailing and to remove a substance on the window. I was They are almost double other dealerships. I brought it in for standard maintenance service, detailing and to remove a substance on the window. I was told the window tint I put on spread glue all over the window but I NEVER put tint on my windows and they didn't have an explanation and therefore the substance wasn't removed. More