Manhattan Motorcars
New York, NY
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We have worked with Shimon for several years, leasing several vehicles, and couldn't be happier. several vehicles, and couldn't be happier. More
Team was very helpful, clear and straightforward. Team was very efficient and met all expectations. Recommend. Team was very efficient and met all expectations. Recommend. More
Excellent service. Very experienced service advisor. Very little wait time. Technician and service advisor know what they were doing Very experienced service advisor. Very little wait time. Technician and service advisor know what they were doing More
Freddy was a pro that quickly displayed his passion and knowledge for the vehicles. He took his time with me in person. He even went out of his way to stop at the downtown showroom on our test drive to sho knowledge for the vehicles. He took his time with me in person. He even went out of his way to stop at the downtown showroom on our test drive to show me the 59 250 SWB. When I followed up via text and email after we’d met in person, he was quick to reply and helpful with all of my questions. Although I was looking for a CPO Macan S, he treated me with the same level of service and professionalism of a new GT3 customer. I’ll be back and happily look forward to referring Freddy to my friends. More
Horrible customer service, very little iniative, no urgency, didn't call back, slow to reply to text massages. Went into dealership to purchase a car & spoke to the person about all the details. During urgency, didn't call back, slow to reply to text massages. Went into dealership to purchase a car & spoke to the person about all the details. During the meeting, the sales person told me a specific price and then once the final paperwork was sent over the final sale was a couple thousand more than we talked about. The sales person insisited it was the "agreed" price but we only talked about it. They then tried to say oh you signed the contact agreeing to this specific amount and I only was told I was signing a paper so they could run my credit score. In the end, they tried to pretend like nothing happened but I was not happy. I cancelled the said contact. NEVER DOING BUSINESS WITH THIS PERSON AGAIN. Wanted the car so badly, but bad taste in my mouth. Worst customer service ever. More
Personal + professional: despite an initial delay due to extremely busy week on their end for initiating our unscheduled service- we received personalized communication and details, and the dealership went extremely busy week on their end for initiating our unscheduled service- we received personalized communication and details, and the dealership went above and beyond to insure everything was properly addressed with our vehicle. #topnotch More
Incredibly curated experience throughout the entire process - fast response from Fredy, along with 40+ pictures at my request. Purchased out of state, Fredy had no issues navigating and provided me con process - fast response from Fredy, along with 40+ pictures at my request. Purchased out of state, Fredy had no issues navigating and provided me consistent updates. Fredy went out of his way to ensure the car buying experience was a pleasant one, and without a doubt the best I’ve had to date. Would definitely do business with both Fredy and Manhattan Motorcars again. More
Had been looking for the right car for a decade. Fredy is THE best partner for this and went above and beyond throughout the process to take care of my vehicle and me. The car is in phenomenal condi Fredy is THE best partner for this and went above and beyond throughout the process to take care of my vehicle and me. The car is in phenomenal condition for being a Sr of 37 years. Fredy is detail oriented totally focused on making it right all the way. Buying a car 1,750mi away is not for the faint of heart, Fredy makes it right and easy! More