Manhattan Beach Toyota

I bought two cars from them in two weeks. My service manager (Jose Hernandez) who is great suggested I look at a new car that there was a good sale. I worked with Dennis Paz who really tried to work wi manager (Jose Hernandez) who is great suggested I look at a new car that there was a good sale. I worked with Dennis Paz who really tried to work with me on the car WITHOUT the usual sales pitch. So I bought a camrey. I told him if he could get me a good deal on another F J I would consider a second purchase. After a couple of weeks we talked and with the help of Jeff the manager I just bought the F J also. this is the fourth car in the last three years From Manhattan Toyota. These are a bunch of great people. Even Nat the finance man (and I usually do not like the finance guys) was great! Good job training these guys! Steve Scheman More

Ramoncito listened to our needs regarding the car that we wanted. He searched for it until he found it. He was helpful every step of the way with excellent customer service. We were impressed with his kno wanted. He searched for it until he found it. He was helpful every step of the way with excellent customer service. We were impressed with his knowledge of Toyotas. Nathaniel helped us to understand the paperwork and the additional car care programs available to us. More

March 25, 2012 I have just purchased my third Toyota March 25, 2012 I have just purchased my third Toyota at John Elway’s Manhattan Beach dealership. I was treated nicely by Joel Rabe, Internet/Fleet March 25, 2012 I have just purchased my third Toyota at John Elway’s Manhattan Beach dealership. I was treated nicely by Joel Rabe, Internet/Fleet Consultant. I never felt like I was being pushed into a sale and was given a good price. After sales service is another reason I like this dealership. Having the oldest, largest, and most highly respected multiple martial arts school in South Bay for 40 years, I know how important quality, low prices, and student (customer) service is. I especially like the free car washes each week. Joy Anderson, the Customer Relations Manager, made sure my questions were answered. I was also introduced to the Internet/Fleet Director, Bradley Sperber and Ken Winter, Service Manager. Prof. Phillip M. Skornia All Japan Karate Dojo.com Shorinji Zendo-ryu Karate & Aikijujitsu Since 1955, Redondo Beach & Manhattan Beach, Ca. More

Incredible experience with Gabe in the Internet Sales Department! It was truly the best buying experience I have ever experienced. A true professional when working with my wife and I. We purchased a Tund Department! It was truly the best buying experience I have ever experienced. A true professional when working with my wife and I. We purchased a Tundra Platinum and I couldn't be happier with Gabe and the truck. I highly recommend working with him on your quest to buy a new vehicle. It seemed like a daunting task before I went to the dealer but from the moment I got in contact with Gabe it was truly something I never expected from a dealership. He was extremely courteous and even offered to pick up a key at my home the following day to remove my tow hitch because I had forgotten it. I was in and out of the dealer in about 2 hours. What I really appreciated was that he stayed really late beyond his normal shift hours to accommodate us. I know that family time is essential and he really made the buying experience comfortable and never rushed any aspect of the transaction. I will no doubt recommend Gabe Romero at Manhattan Beach Toyota to my family and friends. Thank you Gabe for the best experience I have ever had at a dealership! More

I went to MB Toyota to purchase a car and was helped by Gabe. All I can say is....wow! He went above and beyond to make sure that I drove away in the car that I wanted. He explained everything to me and no Gabe. All I can say is....wow! He went above and beyond to make sure that I drove away in the car that I wanted. He explained everything to me and not once pressured me into buying. Everything went smoothly. He took his time with me and he didn't make me feel like I was wasting his time even after I told him I was just looking. He was sincere with his responses to all my questions. Buying my new car from Gabe was a great and pressure free experience that I now recommend him to anyone that I talk to about my new car. More

Gabe Romero is the greatest - never once did he adopt a "high pressure sales approach". I can work with high pressure salesmen , but my wife hates the car buying experience! Gabe told us about the car "high pressure sales approach". I can work with high pressure salesmen , but my wife hates the car buying experience! Gabe told us about the car we were interested in (a Prius V 5 with AT package). His colleague (Bill Leyva) took us for a test drive later and was also very helpful. We decided to buy after the test drive and told Gabe that we would not have the finances until end of January (we first went into the dealership in mid-December.) We wanted a particular car - Blizzard Pearl with Bisque interior - Gabe said he would track one down and get it for us. He did. He called on Saturday 28th January to let me know he had the car. We went into sign the paperwork on Sunday - here we met Gabe who showed us the car - it was gorgeous and had everything we wanted. Then we met the Finance Manager (Steve Choi) - this proved to be more like the car buying experience of earlier years - some high pressure, but not too much. Steve was an amiable person who explained the various packages that MB Toyota could offer. We declined the paint protection package, the alarm system, Lojack, and Titanium Plus (windshield, wheels, tires). We accepted Platinum Plus Warranty (as the car is so complicated (high tech.) I could not believe that something expensive would not go wrong in 8 years) and Prepaid Maintenance for 5 years as even Toyota's need maintenance! My wife and I have owned six Toyotas, and I worked for Toyota (at Torrance HQ) - so we are biased - we think Toyota makes the best cars for the general public and also that Manhattan Beach Toyota was the best dealership we have bought a new car from. I would recommend our experience to all our friends and family. More

I was introduced this dealer ship through Costco Members program, Gabriel Romero was my contact person in dealership, Gabriel helped me to pick a new vehicle, It was an excellent experience, no sales pressu program, Gabriel Romero was my contact person in dealership, Gabriel helped me to pick a new vehicle, It was an excellent experience, no sales pressure and he worked with me as per my needs and requirements. Thanks Gabriel (310 710 8670) More

I took my mother to John Elway Toyota in Manhattan Beach to buy her a new car. My mother is a sweet, tiny, 83 year old widow on a LIMITED budget. We found her car, her color and her price. First, after one to buy her a new car. My mother is a sweet, tiny, 83 year old widow on a LIMITED budget. We found her car, her color and her price. First, after one hour, they tried to tell us they no longer had her car in the color she wanted. Then, after sitting around for 2 hours, we get to the finance manager and he tells us the deal is not the deal they ORALLY CONTRACTED to with us. They fought my poor senior citizen mother over $500...which was THEIR mistake. The customer is NOT always right at this dealership. Make sure you are ready for the "bait and switch'" if you patronize this dealership. IT WAS OFFENSIVE THAT THE TRIED TO TAKE ADVANTAGE OF A WIDOW!!! More

Excellent customer service and no haggling with Costco Auto Program discounts. Jane explained everything (had a print-out with all the details of the deal)and introduced me to everyone in the dealership. Auto Program discounts. Jane explained everything (had a print-out with all the details of the deal)and introduced me to everyone in the dealership. Gloria was thorough with the whole buying process. They went out of their way to get me the car I wanted that day. No stress. No hassles. The best experience I've ever had. Felt like a home away from home. More

I would like to say that this was truly a wonderful buying experience. I needed to purchase a vehicle for my daughter, as she is getting ready to go to school and decided to go to my local Toyota stor buying experience. I needed to purchase a vehicle for my daughter, as she is getting ready to go to school and decided to go to my local Toyota store. I was very pleased with the service and also the professionalism that I was given by Ismail and his Manager Brad Sperber. The two of them made it a wonderful experience and I will defiantly recommend Manhattan Beach Toyota to my friends. Thanks for the great service and keep it up. More