Manhattan Beach Toyota | Page 2

I started my car search at Manhattan Beach Toyota with Jonathan Sipin. Once the car I wanted was identified, I reached out to Santa Monica, Gardena and Glendale Toyotas to see if they could better the of Jonathan Sipin. Once the car I wanted was identified, I reached out to Santa Monica, Gardena and Glendale Toyotas to see if they could better the offer from Manhattan Beach Toyota. From two of the dealerships, I received no follow up and the third dealership promised the same car at a better price but failed to produce the car. Jonathan was a person of his word and he was always upfront and honest. I should have saved myself the additional time and not reached out to the other dealers, but had I done that, I wouldn’t have appreciated the service of Manhattan Beach Toyota and Jonathan Sipin! More

Caroline Gutierrez was great. I highly recommend her. She was honest and easy to work with. I highly recommend her. She was honest and easy to work with. More

from my first contact with Mr. Sipin, it was all positive. No upselling, reasonable price, truthful communications. I would buy from them again. Sipin, it was all positive. No upselling, reasonable price, truthful communications. I would buy from them again. More

Service Rep was professional and knowledgeable. He was courteous . My vehicle was serviced on time as promised. He was courteous . My vehicle was serviced on time as promised. More

Gustavo in Sales - professional - caring - efficient - polite. He was quite gracious when we explained that our previous experiences at MB Toyota were disappointing. He apologized and said he hoped to t polite. He was quite gracious when we explained that our previous experiences at MB Toyota were disappointing. He apologized and said he hoped to turn it around. Indeed we did not intend on buying Sunday - we did because of the hospitality that Gustavo showed and the good deal on the car. Caesar - head of used car sales - we met Monday regarding a blinking light of the panel - he was transparent and quick. Immediately checked tire pressure and set an appt have light fixed. I’m.happy to write that I can once again recommend our neighbors at MB Toyota to friends. PS: Only downside - it still takes way too long to make purchase. I appreciate large screen for ease… still need to expedite the wait (at tesla its super quick (& no one wants to buy there) ….please work on it and thank you. More

Just picked up a 2025 Camry from MBT, my internet sales was Kenia. She was a wonderful sales: 1. Direct answers for all your questions. 2. Direct pricing/numbers, no game. 3. Properly followed up on the was Kenia. She was a wonderful sales: 1. Direct answers for all your questions. 2. Direct pricing/numbers, no game. 3. Properly followed up on the status of the vehicle. 4. Good communication. 5. Was able to followed specific (reasonable) requests properly. Overall, the purchase experience was wonderful, very transparent, hassle free, and reliable through out the whole process! More

No pressure sales, very friendly staff, fair price and the service department is the same. Really happy about being certified! the service department is the same. Really happy about being certified! More

Only dealer in the Los Angeles area that was willing to negotiate on the price of a RAV4 Hybrid. This was a gift to our son and daughter in law who live in the LA area and we live in another state so it w negotiate on the price of a RAV4 Hybrid. This was a gift to our son and daughter in law who live in the LA area and we live in another state so it was all done via email and phone calls. Every other dealer I checked with all over the state (probably 20) wanted additional dealer mark up of $2000 to $5000. They offered us a price below MSRP for a 2023 RAV4 and took our son old wreck of a car too so he didn't have to deal with selling it. Dealt with Conrad Solkalski at first and Adrian Flores to finish things up as Conrad was off for the week-end when our son planned to do the paperwork. Adrian called before our son was going to go down and start on the paperwork and said they just got a 2024 model in that was exactly the same as the 2023 and was willing to offer the same deal on the 2024 which was nice so we went with the 2024. Son was able to drive it off the lot on Sunday. Wired them the funds on Monday morning to finish things up. Overall a good experience, not perfect but not too bad. More

Bought a used 2021 highlander a few months ago. Dealt with a guy named Gabb/ Gabriel. Experience was so bad with this sales agent. He even mentioned that my only job is to sell you the car. No foll Dealt with a guy named Gabb/ Gabriel. Experience was so bad with this sales agent. He even mentioned that my only job is to sell you the car. No followup call or any communication at all. Very disappointed with this purchase from them. Stay away from this dealership and specially the sales agent named gabb/Gabriel More

to sum up the story. I went to the store to buy the Toyota Venza Limit, but they didn't have the top, they only had a simple model, so I would have to order the Toyota Ve I went to the store to buy the Toyota Venza Limit, but they didn't have the top, they only had a simple model, so I would have to order the Toyota Venza Top and it would take almost two months to arrive, so the seller came up with the idea saying that I could buy it the simple model and when the car arrived the exchange would be made. very good I thought the idea was perfect because I had never bought a car from Toyota and I accepted the seller's proposal. 2 months passed the car never arrived and finally when it arrived I went to the shop and simply did not want to change the car another seller told me that I had to wait 6 months to get the change done, It was a disappointment and a bad experience for me I couldn't accept that they lied to me and I asked to talk to the manager who was kind in his words but said that I had to wait for the 9 months to complete and the replacement would be made and when I returned to the store at 9 months simply no one wanted to change the vehicle. I was lied to all the time, I feel terrible as I let myself be carried away by the words of a salesman who is only there to sell a car at any cost! I trusted the Toyota name and simply my experience was bad I have to finish my loan and I will never buy a Toyota brand car again More