Manhattan Beach Toyota

Awesome & Blessed Dilver and Bob were the best of the bestests. Customer service ever. Very blessed to have a new car, The guys were great and really appreciate it. Dilver and Bob were the best of the bestests. Customer service ever. Very blessed to have a new car, The guys were great and really appreciate it. More

Great purchasing experience Very helpful. Fast. Meets terms. This is my 5th car from this dealer and I would highly recommend them. They are excellent in service and pricing. Very helpful. Fast. Meets terms. This is my 5th car from this dealer and I would highly recommend them. They are excellent in service and pricing. More

Fast and great customer service Given my busy schedule negotiations were done over email. I also had limited time to go into the dealership to close the deal. However, upon my arriva Given my busy schedule negotiations were done over email. I also had limited time to go into the dealership to close the deal. However, upon my arrival the car was washed and ready and the paperwork had already been started. Overall Dilver and his team made the process fast and easy and I drove off with the deal that I wanted. Thank you Manhattan Toyota!! More

Awesome Car-Buying Experience I had an excellent experience, from the intial telephone inquiry, to driving off the dealership lot in a brand-new car. The salesperson, product, and I had an excellent experience, from the intial telephone inquiry, to driving off the dealership lot in a brand-new car. The salesperson, product, and the place, were truly exceptional. More

Satisfied customer The sales agents are very compassionate and looked out for my particular interest. That worked hard to get my choices car that fit my tight budget. Th The sales agents are very compassionate and looked out for my particular interest. That worked hard to get my choices car that fit my tight budget. Thanks guys! i will definitely recommend this dealership and it's agents to anyone anytime. More

The team that aims for a smile on your face I bought my car from Jonathon Sipin and he was awesome. He made sure I was getting what I wanted and treated well. His manager, Hudson Lee was able to I bought my car from Jonathon Sipin and he was awesome. He made sure I was getting what I wanted and treated well. His manager, Hudson Lee was able to do what he could to make it happen for me despite the tough standards I had set. To finish off my experience, Bob in finance made sure I left with a smile on my face and made signing everything seem like a breeze. This is the second time I have bought a car from Manhattan Beach Toyota and I couldn't imagine buying one anywhere else! More

Awful Customer Service No - this service experience was terrible. I honestly don't know if I'll ever go back to Manhattan Beach Toyota. I bought my car here and had a great No - this service experience was terrible. I honestly don't know if I'll ever go back to Manhattan Beach Toyota. I bought my car here and had a great experience and came to the service center for my first oil change. My experience was so bad it has completely changed my mind and I don't think I will ever be recommending this dealership to anyone, for anything. First, I was told the shuttle could take me home to El Segundo. The wait was over an hour so I paid for an Uber. Then my car took longer than expected and I was unable to pick it up due to family being in town. The dealership had my entire key set and wouldn't allow me access to it until Monday since the service center was closed, meaning I was unable to have access to my house until Monday since my house keys were attached to the key set. This was extremely frustrating since just prior to coming to get the vehicle, I called and was told by the receptionist that I would be able to get the keys without a problem. To make matter worse, when I arrived Monday they claimed to not have my car....... this was the last straw. After 15 minutes of going back and forth that they INDEED had my car AND keys, they were able to locate it and get me my car after I showed them a picture of the order receipt I was given Saturday morning. Everyone was extremely unfriendly, unprofessional, and rude. Coming from someone who works a customer facing job - the entire dealership needs to do better. More

Incompentant Service Department Took my vehicle in for maintenance & rear light out on 8/16/17. Told that they needed to order rear light and it would take 2-3 days. I called on 8/2 Took my vehicle in for maintenance & rear light out on 8/16/17. Told that they needed to order rear light and it would take 2-3 days. I called on 8/22/17 to check on the status of the needed part. I was told that the part came in on 8/17/17. I asked why didn't someone call me. No answer. I took my vehicle in on 8/23/17, @ 9am. I was told that it would take 1 1/2 hours. I finally called at 1pm and was told that the work was completed, but they were washing & vacuuming because I complained about not being called. I took my other Toyota in for maintenance & was going to pick up this vehicle. I arrived at 2pm. I was told that my vehicle was not ready because they ordered the wrong part. I asked why did they say it was ready in the first place. I asked to speak to a manager who ended up patronizing me. I am more upset because they lost my key ring the last time, got into my middle console & used my property without my permission and this time they lied. Sadly, I have no faith in Manhattan Beach Toyota. More

MBT makes simple service COMPLICATED Last time I'm going to MBT. Worst service department ever. Wait wait wait for a simple oil change and brake service. Only after to find they had addit Last time I'm going to MBT. Worst service department ever. Wait wait wait for a simple oil change and brake service. Only after to find they had additional work to do such as replacing the oil pan because the plug was stripped. How can it be stripped when it's only Toyota service departments that changed the oil???? Don't expect to get anything simple done here because they will do their best to make it as complicated as possible and find serious problems that need to be addressed right away making it as if your car is unsafe to drive if you don't make the fixes. More