Manderbach Ford
Hamburg, PA
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Seth was able to get my car in the same day I called and determined that the issue was covered under warranty, ordered the part needed and had it fixed the next day. He was super helpful answering my questi determined that the issue was covered under warranty, ordered the part needed and had it fixed the next day. He was super helpful answering my questions and making sure everything was taken care of. Very impressed. More
I had an issue with my car and had AAA drop it off at night. My service advisor kept me informed of what needed to be done. Great job! The job was completed in the same day. I like that any vehicle model night. My service advisor kept me informed of what needed to be done. Great job! The job was completed in the same day. I like that any vehicle model can be fixed or serviced at this location. More
Service Dept customer interaction is average not great. Last visit was instigated by a "check engine" indicator. Service Rep explanation was unsatisfying but an appointment was scheduled for the next day Last visit was instigated by a "check engine" indicator. Service Rep explanation was unsatisfying but an appointment was scheduled for the next day. I asked the Rep how I could use my Ford Visa points and gave him a printout of my points. He said he can use my account number from the sheet. In less than 2hours a bad oxygen sensor was replaced and something was reprogrammed. I was presented with a $565 bill which I paid with my Ford Visa card. I was a little disturbed by the cost but I was happy to get my F-150 back. Later I reviewed the bill and no Ford Visa credit was applied. My wife scolded me for not checking the bill and for trusting the Rep. Service work seems to be more competent but my Dec WORKs inspection did not identify a weak 8 year old battery. 6 weeks later I was scrambling for jumper cables to get to my "local" mechanic to replace the dead battery. More
I was given a quick appointment, next day, the problem was diagnosed quickly, under an hour. Seth kept me informed on the issue with my F 150. Seth kept me well informed of the repair progress. I very was diagnosed quickly, under an hour. Seth kept me informed on the issue with my F 150. Seth kept me well informed of the repair progress. I very very comfortable with the experience. I will return for service More
Rubin was very helpful in letting me pick my vehicle ! wasn't like these other sales people at other dealerships where the are circling waiting for a customer , very polite, and He helped my mom as well wasn't like these other sales people at other dealerships where the are circling waiting for a customer , very polite, and He helped my mom as well !!! Thanks Rubin ! My car is awesome ! I know who I'm going to see when I decide to trade it in ? Do you ? More
I will always go to Manderbach Ford for my vehicles. They always seem to care and listen to the customers wants and needs. Very down to earth as well. always seem to care and listen to the customers wants and needs. Very down to earth as well. More
Great service. Very dependable and professional service. Great communication and they always have the customers best interest in mind. I would highly recommend Manderbach Ford for your service needs. Great communication and they always have the customers best interest in mind. I would highly recommend Manderbach Ford for your service needs. More
Service was great and I will definitely recommend this dealership for sales and service. The mechanics that work here do an excellent job and are the key to make the dealership what it is. Thanks guys! dealership for sales and service. The mechanics that work here do an excellent job and are the key to make the dealership what it is. Thanks guys! More
Just would like everyone to know that the experience at Manderbach in Hamburg was great. My salesman was Terry Dinger and he was so nice, he delivered my car to me and also all the paperwork was done over Manderbach in Hamburg was great. My salesman was Terry Dinger and he was so nice, he delivered my car to me and also all the paperwork was done over the internet. This was such a great help and was so so easy. Just to say it was great and easy. Terry was professional , experienced and courteous. Great!!!!!!!!!!! More