Manderbach Ford
Hamburg, PA
Filter Reviews by Keyword
By Type
Showing 217 reviews
No pressure sales Manderbach Ford is one of the "Old School" dealers. They are very accommodating to your needs are they want to satisfy the customer before and after Manderbach Ford is one of the "Old School" dealers. They are very accommodating to your needs are they want to satisfy the customer before and after a purchase..We worked with Bob Keeney and found him to very informative on our purchase of a used 2011 Ford Edge prior lease. He explained the process and explained the Ford Certified Warranty with the purchase. A no pressure environment not seen in todays business world. Manderbach is highly recommended to anyone looking to purchase a new or used vehicle. Check them out as it will save you the effort of being" hassled" elsewhere. More
John Patton and everyone else I met at this delaer was great to work with. I purchased two vehicles from John and he was very professional and helped me locate exactly what I was looking for. He was not a great to work with. I purchased two vehicles from John and he was very professional and helped me locate exactly what I was looking for. He was not a typical "pushy" sales person. He did everything on my time frame and I believe he did his absolute best to work within my budget. I would highly recommend John and Manderbach Ford. More
A fantasitic experience all around. I was able to confirm a deal over the internet with John Patton before walking in the door including a fair price for my trade. John Patton was outstanding in all phases a deal over the internet with John Patton before walking in the door including a fair price for my trade. John Patton was outstanding in all phases of the sale. I traveled 80 miles to Manderbach to purchase my new mustang and it was worth it! A fantastic experience all around! More
Bought a Fiesta from Tom. Upon meeting Tom at the dealership, my first want was the ability to connect my phone to the car. I picked up the car the same evening and Tom wanted to help me to connect m dealership, my first want was the ability to connect my phone to the car. I picked up the car the same evening and Tom wanted to help me to connect my phone and it was late and I was about to buy a new phone in a week or so. We even signed up for the Sync account. Well I went to connect my phone and I could find the button the directions Tom GAVE ME! I called him and he said to look at the sticker on the car, and said "Well you didn't pay for it". Really? He gave me a sob story that he could be fired (Boo Hoo). I called and asked to speak to Mr. Manderbach who thanked me when I purchased the car. He was unavailable, so I left my information, he called me back once, and I was unable to answer, so I called him back several times and have never heard from him. Another sales representative did call me and I explained how terrible Tom was, and he said he was no longer employed. He suggested I buy a blue tooth speaker phone speaker. I just recently received a call from Tom Gajewski and I was like oh my, he wanted to offer me some minor league baseball tickets. I feel this service is absolutely horrible. Shame on you Ford! More
Robert Poindexter was extremely helpful, knowledgeable and very friendly. From the moment I met him I knew that the process was going to go well. I got an excellent price and got an extremely low intere and very friendly. From the moment I met him I knew that the process was going to go well. I got an excellent price and got an extremely low interest rate. I would recommend Manderbach Pre-Owned Center to all of my family, friends and co-workers. More
i was very impressed with the service at Manderbach Ford, the customer service was excellent! i had quite a few questions regarding my vehicle in which they patiently answered and explained everything to me the customer service was excellent! i had quite a few questions regarding my vehicle in which they patiently answered and explained everything to me and even pointed out a few things on my vehichle that i should look out for. The oil change i received was a great value and i was in and out in now time. when i received my vehicle it was clean and ready to go. i would recommend Manderbach to anyone and look foward to working with them for all my vehilcle needs. More
My husband and I have been dealing with Manderbach Ford for 6 years. The first time we walked into the showroom we were greeted by John Patton. He is very knowledgeable about all of the vehicles and very for 6 years. The first time we walked into the showroom we were greeted by John Patton. He is very knowledgeable about all of the vehicles and very helpful in finding the perfect car. We had leased four vehicles previously. Last week I called John to see if there was anyway he could help us. My husband and I have been through some hardships this year and our current lease was running out .I told John that I currently was driving my Expedition and needed something smaller , with a lower monthly payment. I didn't care if the vehicle was and older model as long as the lease amount was lower. John said come on in to the dealership and let me know what interests you and I'll try to help. When we got to the dealership we were greeted at the door by John. He walked us out on the lot to search for a vehicle. I wanted something that was a lower lease price and that was easy for me to get in and out of due to me being disabled. John asked if I ever thought about the Ford Hybrid C-Max. I had no idea what it even was. He escorted us to the showroom and allowed me to sit inside of one and see all of the features. He went out of his way to make sure that it met my every need. He went into the owners office and worked his magic. We ended up coming back four days later to pick up our 2013 car. The bet part of all is that I got a brand new car that gets 47mpg, is very comfortable and my lease is a lot lower than my last. John is an awesome salesman! The only one we want to deal with. He also helped my daughter get her lease. Hopefully he never retires because He is the best there is! . More
I have been involved with Manderbach Ford for many years. Their Service has always been the best and their prices always reasonable. Before I purchased my every day car (2012 Fusion) I had the priveledge of Their Service has always been the best and their prices always reasonable. Before I purchased my every day car (2012 Fusion) I had the priveledge of driving a company owned car. Whenever it was a Ford, and usually was, I always took it to Manderbach Ford for service. I also own a Superformance Cobra replica and I have it serviced at manderbach ford as well. They do an excellent job with the inspection and and any "tune-ups" when needed. More
The staff was knowledgeable , friendly and very receptive to our needs . I would highly recommend their dealership to any family or friends in the market for a new or used car. Robert was very instrumenti to our needs . I would highly recommend their dealership to any family or friends in the market for a new or used car. Robert was very instrumential in assisting me with my getting me a car that I could afford yet metting my standards in what I was looking for in a car . He definately was NOT your typical pushy salesmen. More
I have used manderbach ford for all my service since day 1 of purchase..Claudian is always very caring nothing is ever a problem she and everyone else there treat you like family 1 of purchase..Claudian is always very caring nothing is ever a problem she and everyone else there treat you like family More