Manderbach Ford
Hamburg, PA
Filter Reviews by Keyword
By Type
Showing 217 reviews
Found just the right car My visit to Manderbach Ford was a great experience. Every feature important to me was included in the SUV plus some I didn't know about. The interes My visit to Manderbach Ford was a great experience. Every feature important to me was included in the SUV plus some I didn't know about. The interesting thing is we didn't discuss color I would like and the SUV I test drove was the color I had decided on. You may call that luck. I call it a sales representative that know their customer very well! This was a great experience. More
xxxxxxx Manager - Buyer Beware!!! STOP. TURN AROUND!!! LITERALLY GO ANYWHERE ELSE!!!! This dealership will rip you off. They care more about their new modern facility than th STOP. TURN AROUND!!! LITERALLY GO ANYWHERE ELSE!!!! This dealership will rip you off. They care more about their new modern facility than they do about you. The manager is a complete xxxxxxx and couldn't be professional if his life depended on it. I've been a Ford person my whole life, but this experience has put such a bitter taste in my mouth, GMC would be a better option. More
Memorable If you are looking for an honest salesman with a great sense of humor and who's willing to go to all lengths to help you find the car you are looking If you are looking for an honest salesman with a great sense of humor and who's willing to go to all lengths to help you find the car you are looking for with the rate you want, Josh Bethea is who you should request. He was very welcoming the second my family entered the building. We were looking to trade in our 2013 Ford Explorer to lease a 2018 Ford Explorer. Josh made sure we got everything we were looking for and he made sure we got what we asked for with our trade in. At the time, we arrived shortly before they closed; I was pregnant and exhausted plus I had 2 hungry young boys who didn't want to sit for very long. Josh was very understanding and kept the boys entertained while my husband and I checked out the vehicles and waited discussed quotes. Since he and the manager stayed until after the dealership closed, I had to come back the next day (on Halloween) to pick up my vehicle. He made an appointment time that worked around my working-mom schedule. He did his best to get me out of the dealership with my new SUV in time to bring my boys trick or treating. He knew "happy wife, happy life" and did everything in his power to keep me happy. Not everything goes smooth sailing and when your pregnant, the littlest things can seem monumental, but he was patient with me and respectful even if I may have come across as a crazy pregnant woman. He is one of few salesmen that truly cares what your opinion is and is willing to go the extra mile for his customers. And when I say extra mile, this man personally brought the check to my bank to make sure my loan got paid off in a timely manner. Thank you again Manderbach Ford for my new SUV, which we love!! Thank you Josh for your patience, understanding, sense of humor, honesty, and integrity through out the whole process. More
Honest Hassle-Free Buying Experience Great new modern facility with up front pricing and no sales gimmicks or finance department tricks. Best new car sale, finance and delivery experience Great new modern facility with up front pricing and no sales gimmicks or finance department tricks. Best new car sale, finance and delivery experience I've had in a very, very long time. More
John Patton is your "go-to" guy! John made the whole experience of buying a car for my daughter a breeze. He was friendly, honest and professional. The process was very smooth with John made the whole experience of buying a car for my daughter a breeze. He was friendly, honest and professional. The process was very smooth with no pressure. I would tell anyone to go to Manderbach and ask for John Patton. More
John Patton was excellent! John was friendly and very helpful and informative. Dealership is very nice and everyone was very friendly and wonderful. John made sure we knew every John was friendly and very helpful and informative. Dealership is very nice and everyone was very friendly and wonderful. John made sure we knew everything about the car and I did not feel pressured to buy at all!!! More
John Patton was great! He came to me outside with a warm welcome and brought me inside within 35 seconds of being there. He found the car I was in search of, didn't do any o He came to me outside with a warm welcome and brought me inside within 35 seconds of being there. He found the car I was in search of, didn't do any of the typical salesman jargon, let the car sell itself and found any way in his power to help me out further. He was very personable, diligent, and understanding. I highly recommend him to anyone in search of a professional representative. Not only was Manderbach in general a beautiful dealership, they have some of the lowest prices I came across in my research. The only tedious process was the amount of paperwork required to finalize everything but that is mostly a case of it being a new dealership. More
EXCELLENT EXPERIENCE AND ASSISTANCE I FELT I WAS TREATED GREAT EVEN THO I HAD IN MIND EXACTLY WHAT I WANTED AND AS A CASH DEAL.....ENVIRONMENT IS AWESOME.....5 STARS I FELT I WAS TREATED GREAT EVEN THO I HAD IN MIND EXACTLY WHAT I WANTED AND AS A CASH DEAL.....ENVIRONMENT IS AWESOME.....5 STARS More
Josh is the BEST!! Josh helped me get into the car I wanted. He worked around the clock making sure that he could make it happen. I was in a car accident and only had a Josh helped me get into the car I wanted. He worked around the clock making sure that he could make it happen. I was in a car accident and only had a week to get another car. Josh made it happen. I thank him for his hard work and dedication. It’s been almost a year since purchasing my car and everytime I come in to get my car serviced he remembers me by name and is always so kind. He is a true asset to Manderbach!! People like him are the reason buisness are successful!! Keep up the good work Josh -Cyara More
Diligent and incredibly helpful staff I had been searching for a used car for awhile when I finally came across Manderbach's vehicle, which was several thousand dollars below what I was se I had been searching for a used car for awhile when I finally came across Manderbach's vehicle, which was several thousand dollars below what I was seeing elsewhere. I made a call to their dealership and spoke with the incredibly helpful Giovanny, who patiently did his research on the car and then worked to coordinate a test drive for me with another salesperson, since I was only able to come in on his day off. I was expecting to come and be pressured to buy it, but from the moment I arrived and met the other salesperson -- John Patton -- I realized that he was interested first and foremost in simply answering my questions about the car and letting me get acquainted with it. When I did decide to purchase the car, the administrative staff made it a quick and painless experience, handling the paperwork efficiently, despite being in the middle of relocating the entire dealership to a new location that very same day. The car was an exceptional deal, the staff was excellent, and I'd recommend this dealership to anyone searching for a new or used vehicle. More