Mandal Chrysler Dodge Jeep Ram - Service Center

My husband bought his 2023 Ram from Manual in July and we had a great experience. The team sold us on the service department explaining how great the service is and we could visibly see that they have a grea had a great experience. The team sold us on the service department explaining how great the service is and we could visibly see that they have a great set up. Unfortunately, when I booked an appointment to get my Jeep compass looked at, the work was not done because they were backed up and did not have time to do the work. I’m greatly frustrated because I set an appointment and made time in the day to get a job done, while also caring for my infant, and then had to leave without the problem even being looked at. The facility is great and they seem to have good team members but are lacking with their time management and customer service. More

Dealing strictly with the sales manager for the process of purchasing a vehicle is spot on. No salesman to smoother you. The Mandal team are very professional and want to ensure the customer is satisfied of purchasing a vehicle is spot on. No salesman to smoother you. The Mandal team are very professional and want to ensure the customer is satisfied and their needs are met. The entire process was smooth, straightforward and you leave feeling that you have not been taken advantage of. More

I thought y’all was very organized, but a little high on the labor but overall good the labor but overall good More

Mandal Jeep is a very nice facility and it is a great location for me. location for me. More

Very helpful and accommodating. They make you feel like they care about you. Heather is great. They make you feel like they care about you. Heather is great. More

I have been pleased with Mandal's service from day one when we bought our two vehicles from them. Brought my truck in for a recall on the tailgate and was in and out within minutes. I'll definitely buy when we bought our two vehicles from them. Brought my truck in for a recall on the tailgate and was in and out within minutes. I'll definitely buy my next vehicle from them. They have my business for life!! More

Called the dealership to find out what I needed to do to get a replacement key for my Jeep. Andrew was the first person to assist me and he was extremely helpful. In fact, he saved me money as he asked if I get a replacement key for my Jeep. Andrew was the first person to assist me and he was extremely helpful. In fact, he saved me money as he asked if I had purchased an insurance package—which I had but did not realize it would cover key replacement. I was also assisted by “Tripp” (?) who was also very helpful. Finally, Heather assisted in scheduling a time to program the new key. She was very accommodating in the process. Great overall experience. More

awesome customer service and explaining the details of my trouble truck. thanks for coffe and refreshment trouble truck. thanks for coffe and refreshment More

Evan Rouse was an exceptional sales rep! Knowledgeable, responsive, and caring! Neil was outstanding! Expressed concern regarding our most recent accident and provided us with exceptional Knowledgeable, responsive, and caring! Neil was outstanding! Expressed concern regarding our most recent accident and provided us with exceptional customer service. Cait was amazing! Worked tirelessly to ensure we obtained the best deal possible. Impressed with the overall team! More

Brandon Gary is a good service rep. Service on the truck was good even though I had to get the Mopar parts myself. I don't understand why dealerships can sell backordered hard to get p Service on the truck was good even though I had to get the Mopar parts myself. I don't understand why dealerships can sell backordered hard to get parts to normal customers, but not trade parts to each other. So far so good on the repair. More