Mandal Chrysler Dodge Jeep Ram - Service Center

I was pleased with the same day service received, When the same issue, check engine light, came on the day after service; they took the car back in and found and fixed the problem at no charge. the same issue, check engine light, came on the day after service; they took the car back in and found and fixed the problem at no charge. More

I have been to th dealership three times for the same issue and been given three different steps to be taken. There is a lack of communication and poor customer service. I have an electrical issue with m issue and been given three different steps to be taken. There is a lack of communication and poor customer service. I have an electrical issue with my vehicle I reported a month ago and a seal of some sort at the back of the vehicle coming apart. Basically I was sold a lemon. If I don’t get resolution for all my issues at the next visit, I will be filing under lemon law. I will NEVER shop at Jeep again. More

This dealership is top of the line! 10/10! Customer service is impeccable. Clean beautiful store. 10/10! Customer service is impeccable. Clean beautiful store. More

They attempted to get me to pay for more service than what was necessary. I went in there for a service that was only $500 and they gave me a quote for things I didn’t even need and almost spent $3000. I what was necessary. I went in there for a service that was only $500 and they gave me a quote for things I didn’t even need and almost spent $3000. I ultimately had to spend $1370 because they had already started the “maintenance” work and it was too late to stop them. You should really train your people to not take advantage of their customers by getting them to spend more than they can afford. More

I have to get refund from o riely. Never should of charged me for another part that had to be replaced by warranty. Never should of charged me for another part that had to be replaced by warranty. More

The service department is awesome! T g ey really understand guest service. In and out in a timely fashion and they are very professional. I use them exclusively and will continue to do T g ey really understand guest service. In and out in a timely fashion and they are very professional. I use them exclusively and will continue to do so. More

Brandon greeted us when we first pulled up. Help us with a recall. It’s was done less than 20 mins. Waiting lobby was clean. Help us with a recall. It’s was done less than 20 mins. Waiting lobby was clean. More

Great service and professional staff that go beyond to make sure your service is completed timely make sure your service is completed timely More

I called the service department to find out what shampoo they would recommend for my specific ceramic coating as to not void the warranty. The first time I called I was placed on hold and after fifteen minu they would recommend for my specific ceramic coating as to not void the warranty. The first time I called I was placed on hold and after fifteen minutes was disconnected. They called me back and asked how they could help. I explained and they said they would contact the detail department and call back. They have yet to call back. Meanwhile I searched the manual and internet to find what I believe to be the correct item. It would have been nice to get a response seeing as I just paid a small fortune for the new vehicle and ceramic. More

Service was completed in a timely fashion! The service attendant was great! He showed me were the coffee was and said ready in an hour. It was ready in 45 minutes! Then he ran it through the The service attendant was great! He showed me were the coffee was and said ready in an hour. It was ready in 45 minutes! Then he ran it through the cars wash to get the pollen off of it! Thank You! More