Manchester Mazda

Kate was frank, friendly, and fun. Compared to other dealers I have dealt with, the approach at Manchester is an ideal. Minus a minor clerical error the whole experience was perfect. dealers I have dealt with, the approach at Manchester is an ideal. Minus a minor clerical error the whole experience was perfect. More

This is the third Mazda that I have owned. My Mazda Tribute was a great car which I had serviced at this dealership. I loved my sales person, she was great to work with, and throughly explained the ca Tribute was a great car which I had serviced at this dealership. I loved my sales person, she was great to work with, and throughly explained the car and all its fine points. All though I am still learning. Also, I love the Mazda loyalty, it gives faith to the consumer that a brand loves loyalty of customers. From my orignal Mazda, I have to say, they are GREAT LITTLE CARS. More

Michelle was very helpful and knowledgable. She answered all our questions about leases, and the new skyactiv engines, etc. Then entire staff was very friendly, and were not pushy or rude like most other de all our questions about leases, and the new skyactiv engines, etc. Then entire staff was very friendly, and were not pushy or rude like most other dealers we have dealt with. Michelle did all the insurance transfer, the current loan payoff, and the transfer of registration, which was also very nice. I feel we got a fair price on the vehicle, and we are very pleased with our overall experience at Mazda of Manchester. More

We moved to the Tolland area a few years ago and went once to a Mazda dealer in Hartford since my husband worked in Harford. After having a horrible experience with them, we looked for another dealer ne once to a Mazda dealer in Hartford since my husband worked in Harford. After having a horrible experience with them, we looked for another dealer nearby and found Mazda of Manchester. We had the complete opposite experience with Mazda of Manchester than we did with the dealer in Hartford .... Mazda of Manchester was much more courteous, more knowledgeable, kept us informed, returned our car in a timely manner, just all around excellent customer service and car service. They do not perfprm any work that is not deemed necessary (unlike the Hartford dealer). We would not even consider going elswhere at this point. Also, when we are ready to purchase our next new Mazda, it will definitely be from Mazda of Manchester. More

The employees I worked with were very informative and very helpful. It was my first time buying a new car, and they made it quick and easy. very helpful. It was my first time buying a new car, and they made it quick and easy. More

I was very pleased with my overall experience. Everyone that I dealt with was great. The whole team listened and then went to work for me. Very different experience then at most car dealerships. Im in s that I dealt with was great. The whole team listened and then went to work for me. Very different experience then at most car dealerships. Im in sales myself so I am hard to impress when it comes to making the sale simply because I know how I treat my customers and have high expectations on how I want to be treated. Michelle and Bob were wonderful and treated me the way I would treat my customers!! More

I found a used vehicle online that I was interested in viewing. Through their live chat online, I was able to set an appointment to test drive it that same evening. My husband and I were there well past viewing. Through their live chat online, I was able to set an appointment to test drive it that same evening. My husband and I were there well past their closing time, and never felt like they wanted to leave. Kate was very pleasant to work with and made all phone calls necessary for us to purchase this vehicle. We were able to drive the car home the very next day! I would definitely recommend this dealership to anyone interested in buying a new or used vehicle More

I usually have a feeling that I'm preparing for battle when going into a car dealership. That was not the case at all with Mazda of Manchester. Pat made the process more of a friendly consultation, with n when going into a car dealership. That was not the case at all with Mazda of Manchester. Pat made the process more of a friendly consultation, with no gimmicks at all. He knew the vehicle very well -- highlighting the features/benefits. Pricing and financing was exactly in line with what I had envisioned from doing my independent research up-front. Vehicle pick-up was great, they went all out to make us feel like a valued customer. They are just good people at Mazda of Manchester, the overall experience was the best I've had in purchasing a new vehicle. More

Very responsive to what I was looking for. There were cars to test drive and I was even given the option to try the car I was most interested in overnight. Sometimes women are not taken seriously when b cars to test drive and I was even given the option to try the car I was most interested in overnight. Sometimes women are not taken seriously when buying a car, and this was totally not true of this dealership. In addition, they were pleasant and friendly. It was one of the best car buying experiences I have ever had. More

By the time I stopped by the dealership, I knew the car I wanted (Mazda3 Skyactiv hatchback). I also knew the price I was willing to pay, and the approximate value of my trade. The test ride went great. T wanted (Mazda3 Skyactiv hatchback). I also knew the price I was willing to pay, and the approximate value of my trade. The test ride went great. The car was just as I expected. The salesman was very nice and answered all my questions. They evaluated my trade and came back with the right price the first time. Not wishing to waste time going from dealer to dealer, I accepted the deal. I gave them a deposit and picked out a color (which they didn't have in stock). Two days later, I came back with my check and drove away with my new car. Prior to leaving, everything I needed to know about my new Mazda3 was explained thoroughly. I love the car; it is everything I hoped it would be. The sales experience was quick and the price was fair. I had intended to visit a few local Mazda dealers before purchasing. However, if you do your research first, there is no reason to shop around if you get the fair price you want. Thanks for a satisfying shopping experience! More