Manchester Mazda
Manchester, CT
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This dealership has always provided fast, friendly and efficient service. My car has been very well looked after and the costs have been reasonable and fully explained at the time of servoce. I am verh s efficient service. My car has been very well looked after and the costs have been reasonable and fully explained at the time of servoce. I am verh satisfied with the whe experience. More
I could not remember the names of employees I worked with. (FYI) I came in a week after I got my front brakes (new pads, resurfaced rotars) due to a weird clunking noise coming from the front passeng with. (FYI) I came in a week after I got my front brakes (new pads, resurfaced rotars) due to a weird clunking noise coming from the front passenger tire when braking at a very slow speed. I was told after an inspection that it was due to "wear and fraying" of my tire. I took my car to another repair shop this morning to get a second opinion and was told that the brake area was loose. (The part that holds the pads on - I'm not sure what it's called.) I am bringing it back to the other repair shop tomorrow to have them fix the issue. The service man there said there way no way that noise was coming from a warn tire. I have been happy with my Mazda 3 as long as I have had it - but this bad experience has left a sour taste in my mouth. More
Stacey and company made the entire experience very pleasent. She was extremely helpful and knowledgeable about the vehicle I leased. I would definitely recommend her and the dealership to anyone loo pleasent. She was extremely helpful and knowledgeable about the vehicle I leased. I would definitely recommend her and the dealership to anyone looking to buy a Mazda. More
Went in for regular oil change/tire rotation. In & out in under one hour, pricing was not bad. Employees helpful and friendly, and gave me a free inspection of all major parts- all of which looking go out in under one hour, pricing was not bad. Employees helpful and friendly, and gave me a free inspection of all major parts- all of which looking good. Love the free car wash at the end! More
Though we ended up buying a different vehicle for our college-age duaghetr--the Mazda 3 just didn't do it for us--we were extremely pleased to work with Sales Rep Kate Micari. She's very knowledgeable ab college-age duaghetr--the Mazda 3 just didn't do it for us--we were extremely pleased to work with Sales Rep Kate Micari. She's very knowledgeable about the Mazda line, was attentive without being pushy (major turnoff from other dealers), and stayed in touch with us throughout the search process. She made sure to listen to our needs and was honest with us--her responses indicated that she was listening and she wouldn't tell us anything just to make a sale. Overall the dealership was very friendly, and there were many women working there--that's not typical, and I think it speaks to the inclusive nature of their business. I like Mazdas, and would welcome working with Kate again on my next purchase or lease. More
To whom it may concern: I recently had work done on my To whom it may concern: I recently had work done on my 2006 Miata Mx-5 to have drains cleaned as my car got flooed after a heavy rain storm. Jeff t To whom it may concern: I recently had work done on my 2006 Miata Mx-5 to have drains cleaned as my car got flooed after a heavy rain storm. Jeff the mechanic took time to help me understand how to perform perventive maintenance so it won't flood again. Dave the service writer was most courteous and got me an appointment very fast. I would hihgly recommend this dealership. More
The dealership's facilities are clean and pleasant and the employees are all friendly and courteous. The work was begun right on time and finished by the time estimate I was given. What more could you wan the employees are all friendly and courteous. The work was begun right on time and finished by the time estimate I was given. What more could you want? More
I took my car in for a regular oil change and to have a few concerns checked. They found the cause of all my concerns, and offered me various options to fix them. The service was quick and I didn't feel few concerns checked. They found the cause of all my concerns, and offered me various options to fix them. The service was quick and I didn't feel pressured to do anything that I didn't want to buy at that time. Overall I have always been very satisfied with this location (more than other dealerships I have used in the past). More
I enjoyed working with Kate from start to end. She was very patient with me and answered every question I had. Not only is Kate knowledgeable and curteous, she also doesn't push on a sale like your typic very patient with me and answered every question I had. Not only is Kate knowledgeable and curteous, she also doesn't push on a sale like your typical salesperson at the dealership. I would definitely go recommend her and the rest of the staff at Mazda of Manchester. I look forward to working with you all in the future. More
First of all Mazda is a great brand, I am 100% satisfied with my car, a Mazda 3. Buying from these guys was also a great choice, I went out of my way to compare Mazda of Manchester and it was a great decis with my car, a Mazda 3. Buying from these guys was also a great choice, I went out of my way to compare Mazda of Manchester and it was a great decision. Dave Small was really helpful and everyone was friendly and straight-forward. I knew what I wanted already and they dealt with me in a fair and low-pressure way. They went out of their way to make sure I was satisfied and made the whole experience easy. Highly recommended. More